Oberweis Ice Cream and Dairy Store

We are visiting from NC and this was are first time at Oberwise and it was delicious. The manager Ciara was so nice and let us try the flavored. Definitely will be back.

Zack was great! He took extra good care of us! He did a fantastic job. We will definitely be coming back!! Thank you Zack!

This location will still make you Affogatos when other locations wont. The staff are hard working and friendly. The store is clean. I was very happy with the quality of what I was served. Thank you, Oberweis!!

like. multiple long hairs in my cake shake. very obviously not mine. not sure if someones hair got caught in a blender or what, but very sad, as their shakes are usually great . but i got hair shake. 👎

We had an amazing experience at Oberweis thanks to David one of the employees who went above and beyond while serving us ice cream. From the moment we walked in, he was welcoming, patient, and genuinely kind. He made great recommendations, gave generous scoops, and served everything with a smile. It’s clear they take pride in their work and care about making customers happy. Their positive attitude made our visit even sweeter. Huge shoutout — give that person a raise! 👏🍦

Overall good ice cream just wished there was better customer service. Also there was barely any cookie dough in my ice cream so definitely wouldn't be coming back.

Chloe was very nice gave us a sample and I got a nice cold chocolate ice cream

Chloe was working all alone and helped is very much. i got a apple pie ice cream after chloe helped us sample it!

This place ruined my night. This worker was clearly incompetent. Messed up our order and the next one. I ordered a hot chocolate and got a strawberry shake. Horrible service as well. Not worth the 8 bucks!!!

Atmosphere: 2

Food: 1

Service: 1

Ice cream on a cold night.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cold Chocolate

NO MORE BLACK CHERRY!? I’ve been coming to Oberweis since I was a kid and no other ice cream store could top their black cherry. Very sad day to come in and find out it has been discontinued. Please bring back the flavor or you’ve lost a lifetime customer.

Update: I tried the Chocolate covered cherry hugs. I thought the chocolate pieces were far too abundant in the black cherry base. It overpowered the flavor of the black cherry and forced you to chew with every consumption, which is atypical of how you'd expect to enjoy a rich ice cream. Also, the chocolate pieces are just small enough to get stuck in your teeth. Overall, the ice cream is not balanced and the texture composition is not for me. I do not recommend the chocolate covered black cherry hugs.

Atmosphere: 4

Food: 2

Service: 3

manager with black shirt on talking to too many friend customers instead of helping with mine and other actual customer orders that it just made us all wait so much longer.

Atmosphere: 1

Food: 5

Service: 1

this place is always packed with workers, but it still takes forever to get your order. everyone just standing around or looking lost! i love oberweis but the service here is always awful.

Atmosphere: 1

Food: 5

Service: 1

This review is specifically targeted at the blonde "manager" at the Bartlett location. Whatever it was that was so important for you to do in the back while your one team lead (and clearly only staff member working) became slammed with drive-thru and walk in orders, more than likely could have waited at 4pm on a Tuesday. Not to mention the fact that when you came out to "help", you were visibly frustrated with the/his back up on orders. I don't run an ice cream shop, I'm not even a manager, but I know what it's like to be part of a team. Get it together, be a better leader. To the gentleman that took my order, thank YOU.

Atmosphere: 5

Food: 5

Service: 1

Favorite oberweis location. Been going here for years. Best ice cream out there

Atmosphere: 4

Food: 5

Service: 5