Savoury Restaurant & Pancake Cafe
782 W Bartlett Rd, Bartlett
(630) 372-8050
Recent Reviews
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Favorite breakfast spot! The caramel latte is amazing! Definitely a great way to start your morning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Our Famous Buttermilk Pancakes, Eggs Benedict, Steak Fajita Skillet, Denver, Blueberry Pancakes, Stuffed Crepe
Had a few creative menu items, like the Carmel French toast and the gyro skillet which were both very tasty and well worth it for the price! Kind of noisy and busy, but was seated quickly especially considering it was a weekend. Highly recommend!
Atmosphere: 4
Food: 5
Service: 5
All I had was soup, but it was very good. The person who waited on me was very nice, and did not treat me any different than someone ordering a whole meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek
Very friendly staff greeted at the door seated immediately server was quick to come and take coffee order. Food was fresh and hot very flavorful. Will definitely be back. Probably very crowded on the weekend but pretty full during the week as well. Great place to go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed, Apple Cinnamon Pancakes
Great place My friend took me there for the 1first time and I love love Michelle the waitress was excellent I don't drink coffee but my friend does and she was on top of her game and yes I reward her with a good tip Just ask for Michelle I will be back soon Thank you
Atmosphere: 5
Food: 5
Service: 5
The food was good no complaints. The customer service was not as good. With an error on my bill the waitress did get the manager to help correct the wrong, but the manager seemed very unapologetic and seemed not to be bothered when just handing the reciept. An apology would be nice or at least a have a good day. Will be awhile before I come back to this place.
Atmosphere: 4
Food: 4
Service: 3
Great place, amazing food and nice staff. Recommend breakfast for sure!
Atmosphere: 5
Food: 5
Service: 5
-UPDATE 2-
They have updated their response to gaslight me. Hire a PR team, for your lousy response.
-UPDATE -
As you can see by their response, this restaurant comes across with poor taste. Rather than taking accountability for their mistake, they went ahead and denied all responsibilities made in this review and doubled down on their irreparable behavior, stating it's "irrelevant." Saying that I spelled the name wrong is not a valid response for poor management. You're right, your website does NOW say "Dine-In Only," but did it say that when I posted this review? Because if I recall from our phone conversation, you didn't even know where to find it on your website, stating that online menus and even pictures of the menu from 4 weeks ago from Google are not reputable sources. DO BETTER.
- WARNING TO FUTURE CUSTOMERS -
I have ordered take out here from Savory's multiple times. I have ordered the Reuben sandwich to go on numerous occasions and as stated on their menu, it comes with a homemade soup. Throughout the multiple times I have ordered a Reuben sandwich for take out, I have been given a soup alongside it.
On August 28th, my partner ordered a Reuben and a BLT sandwich and was denied a soup, as the manager stated that the menu has changed. When asked when the menu had changed, she told my partner that it changed in March, yet I had been given a soup on all of my take out orders since the menu changed. She then told me and my partner that if we wanted soup for our take out order, it was going to be an additional charge! The manager's reasoning is that due to inflation and because it would mean adding a container, utensils, and crackers, that it justifies an additional cost for take out. How does this make sense?
The manager's other reasoning is that soup is only offered during dine in. This isn't stated anywhere, whether it be on the physical menu, or on an online menu. What's even more concerning is that the prices for the sandwiches are still the same price as when you dine in, even though you are losing part of your meal! This is absolutely foul restaurant management.
When the manager asked for my phone number, trying to prove that I had accidentally purchased soup on all of my take out orders, she was silent when she saw that I was given 2 soups for my 2 sandwiches, that I ordered for takeout on August 10th! But the manager still stuck to her word that the menu had changed since March and that whoever had prepared my order had given me 2 soups on accident and that they didn't know better, because she only has new employees on Saturday. What kind of coping/justification is that? If you have my phone number to track my order, why not admit your fault, give me the soups for my order and make a note on my phone number/profile that "this person has been made aware that soups are not part of future take out orders."
When I asked the manager what the difference would be if I were to sit down for dine in and just order my food to go, and she had no answer! She sat on the phone dumb founded that this could be a possible situation and she may have to lie again. After asking her this question, she responded with "I'm not going to sit here and argue with you," because you're losing the argument! You're purposefully misleading customers into thinking that they're getting the entire meal, but realistically, you're removing part of their meal and charging them the same price! And you add that part of the meal that you took out for an additional cost!
This is terrible management from this restaurant. I advise all customers to question the staff on what they're ordering from now on, as you may be paying more for a meal that is only 3/4 finished. Inflation and the usage of plastic utensils, a plastic soup container, and a little 20 cent packet of crackers should
Atmosphere: 1
Food: 1
Service: 1
I really like their primo skillet, rocky mountain skillet, stuffed crepes, french toast, and sometimes the avocado toast. I come here frequently for pickup so I’m not 100% how the dine in experience is but their staff is friendly with me and always working as quick as they can be. It does take a while to get service occasionally but it’s because there is a line of families packing the entrance way waiting to be seated.
Kid-friendliness: Family owned restaurant. They have had girl scouts selling cookies and other fundraisers events with local youth groups. Worst possibility you could maybe, possibly encounter is some random customer swearing?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Banana Bread French Toast, Denver, Stuffed Crepe, Apple Cinnamon Pancakes, The Primo
The young lady who attended me was very kind, but the waiter who passed by me was not as friendly. Overall, it was a good experience picking up my order. The food had good flavor, and the place was somewhat tidy. However, there's a counter or refrigerator at the front with several items that were disorganized. I don't remember if it was sugar or cream for the coffee, but seeing the disarray left a bad impression on me.
The lady who served me was very friendly, the waiter who passed by me was not so friendly, a good experience when picking up my order, the food tasted good and the place was more or less tidy, there is a counter or refrigerator in front where there are several things out of order, I don't remember if it was sugar or coffee creamer, but seeing the things in disarray gave me a bad look.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
My family same here for our annual 1st day of school breakfast. I ordered a meat lovers skillet and absolutely loved it. It was so big I had to take home the left overs. Server was polite and attentive to our table. Prices we reasonable to the area. This was not our first time here and it will not be our last.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Skillet
always a hometown favorite <3
Food: 5
Recommended dishes: Banana Bread French Toast, Gyros Skillet, Classic French Toast
Quick lunch, friendly and competent staff.
Atmosphere: 4
Food: 4
Service: 4
The food portions are large and the drinks are very well made!
Food: 5
Great service, lots of beverage options and good food - big portions!
Atmosphere: 4
Food: 4
Service: 4
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