McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
5600 S Washington St, Bartonville
(309) 633-5600

About McDonald's

McDonald's provides a convenient and friendly experience. The young man that took the order was very polite and professional and went above and beyond. The food was delicious and made the way it was ordered. However, there are concerns about organization, as the wait can be very long, and other people were also waiting a long time. The restaurant excels in customer service, with staff being nice and fast, making it a great spot for a quick meal. Recently, there have been reports of noise from employees arguing, which can be distracting. Some customers have experienced issues with their orders, like getting something messed up or receiving soggy and cold fries. Although the bathrooms were clean and freshly mopped, there was a strong smell coming from a hole in the wall in the men's restroom, which other guests also noticed.

Customers' Favorites

McDonald's Reviews

2.1
263 ratings
Restaurantji Rating
5
14%
4
9%
3
10%
2
9%
1
58%
Food
2.4
Atmosphere
2.3
Service
2.3

Share your opinion about McDonald's

Restaurantji Rating

10 min in drive thru and nobody would even say anything. Whether it just being a “hey, we’re short staffed, we’ll be with you in a min.” Said over the speaker I was gonna call 911 to make sure they were alive and got nothing. I pulled around and went inside and people said they were waiting for 15 min. I understand being short staffed, but communicate a little. SAY SOMETHING.

As a local I don’t normally go to this McDonalds due to how long it takes to get a meal because of such low staffing. But my little sister wanted to so we stopped. I could handle the wait knowing how staffing is and having worked at McDonalds as a teenager but what was extremely discussing is as I was waiting 30 mins for our food (and then another 7 for I and the other costumers in the lobby to get tea that they forgot) we witnessed your employees BULLY a customer at the front...read full review

Im surprised this location manages to stay open, clearly it's just about revenue and not quality food or service. Wait 20 minutes for cold food and twice fried fries, every table in the place is dirty, the employees are rude and obviously only show up for a paycheck. Do everybody a favor, fire everyone and leave the store closed if they can't get anyone that cares

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Hours

Monday 5AM - 1AM
Tuesday 5AM - 1AM
Wednesday 5AM - 1AM
Thursday 5AM - 1AM
Friday 5AM - 2AM
Saturday 5AM - 2AM
Sunday 5AM - 1AM
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