Ate inside, got helped right away and everyone was very nice. Food was hot and fresh, very nice location.
Atmosphere: 5
Food: 5
Service: 5
Katie Lockhart
Always nice and never gets our orders wrong. Food is always good but never know why there are bad reviews.
Atmosphere: 5
Food: 5
Service: 5
P D
This is by far the worst Chickfila restaurant in the Chicagoland area and the worst I have ever been to overall. I lived in the southern US previously and it is a night and day difference in quality. This location always has the longest wait times by far, and habitually either gives the incorrect order or smaller portions than other local Chickfila restaurants and despite regularly taking 20+ minutes to get your food each time, it arrives cold and/or dried out. How corporate hasn’t investigated this franchisee is beyond me. The constant poor service is damaging the brand, and it has been this way since this location opened over 10 years ago. The franchise has changed hands at least once, might be time again to get the full potential out of this location. Very disappointed, won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Joseph Davis
Always polite, always courteous, foods always good, and employees are always top notch kind. Whatever you guys are doing, more companies should train their employees the way Chick-fil-A does. Please never change.
Atmosphere: 5
Food: 5
Service: 5
Tim Romele
Messed up my order three times. That would be fine but they were super rude and laughing behind the counter about the whole ordeal. I could literally hear them acting like I was out of line for asking for the right food. This place is expensive and I just wanted my order
Food: 1
Service: 1
Mat Elfring
The food used to be fantastic. The chicken sandwiches had larger filets, mainly. Our food was lukewarm during the latest visit and the open tables were dirty. Lots of people working but only one register was open, and there was a long line.
Atmosphere: 3
Food: 2
Service: 3
Matt Gohring
I went here tonight and had a handful of employees sitting in the corner, not a big deal, no issues there. One was just laying across the bench by the order pick up area, not a great look, but not a big deal. I went to the rest room a few minutes later and bumped into him and another employee sharing a one hitter in the bathroom. Just really a bummer there. Just very disappointing as I was there with my kids and would prefer to not be around store employees using drugs on the job withy kids on the restroom.
Atmosphere: 1
Food: 5
Service: 1
DJ P
It's hard to rate a Cobb Salad that I didn't receive. The restaurant closed at 6p so I couldn't go back. Total bill was 37.71..........
Atmosphere: 5
Service: 4
Chelsea
Warning if you have food allergies!!!
Ordered meals for my children. For one of the meals I ordered a strawberry milkshake with no whip cream and no cherry. When I got to the window I noticed that the milkshake had whip cream and a cherry which I had told her when I ordered not to add it to the drink. When I informed the lady supervisor at the window she took a spoon and just swiped off the whip cream and cherry. I let her know my son is allergic to cherries. She told me to pull over to the side of the restaurant so they could remake the milkshake. When they came and gave me the milkshake I noticed it was the exact same one she had removed the whip cream and cherry from. They LIED about remaking it. Be careful when dining here especially when you have food allergies. Some of the employees here are CARELESS!!!! It’s just a lawsuit waiting to happen.
It was as excellent as one could hope for
Atmosphere: 5
Food: 5
Service: 5
Ate inside, got helped right away and everyone was very nice. Food was hot and fresh, very nice location.
Atmosphere: 5
Food: 5
Service: 5
Always nice and never gets our orders wrong. Food is always good but never know why there are bad reviews.
Atmosphere: 5
Food: 5
Service: 5
This is by far the worst Chickfila restaurant in the Chicagoland area and the worst I have ever been to overall. I lived in the southern US previously and it is a night and day difference in quality. This location always has the longest wait times by far, and habitually either gives the incorrect order or smaller portions than other local Chickfila restaurants and despite regularly taking 20+ minutes to get your food each time, it arrives cold and/or dried out. How corporate hasn’t investigated this franchisee is beyond me. The constant poor service is damaging the brand, and it has been this way since this location opened over 10 years ago. The franchise has changed hands at least once, might be time again to get the full potential out of this location. Very disappointed, won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Always polite, always courteous, foods always good, and employees are always top notch kind. Whatever you guys are doing, more companies should train their employees the way Chick-fil-A does. Please never change.
Atmosphere: 5
Food: 5
Service: 5
Messed up my order three times. That would be fine but they were super rude and laughing behind the counter about the whole ordeal. I could literally hear them acting like I was out of line for asking for the right food. This place is expensive and I just wanted my order
Food: 1
Service: 1
The food used to be fantastic. The chicken sandwiches had larger filets, mainly. Our food was lukewarm during the latest visit and the open tables were dirty. Lots of people working but only one register was open, and there was a long line.
Atmosphere: 3
Food: 2
Service: 3
I went here tonight and had a handful of employees sitting in the corner, not a big deal, no issues there. One was just laying across the bench by the order pick up area, not a great look, but not a big deal. I went to the rest room a few minutes later and bumped into him and another employee sharing a one hitter in the bathroom. Just really a bummer there. Just very disappointing as I was there with my kids and would prefer to not be around store employees using drugs on the job withy kids on the restroom.
Atmosphere: 1
Food: 5
Service: 1
It's hard to rate a Cobb Salad that I didn't receive. The restaurant closed at 6p so I couldn't go back. Total bill was 37.71..........
Atmosphere: 5
Service: 4
Warning if you have food allergies!!!
Ordered meals for my children. For one of the meals I ordered a strawberry milkshake with no whip cream and no cherry. When I got to the window I noticed that the milkshake had whip cream and a cherry which I had told her when I ordered not to add it to the drink. When I informed the lady supervisor at the window she took a spoon and just swiped off the whip cream and cherry. I let her know my son is allergic to cherries. She told me to pull over to the side of the restaurant so they could remake the milkshake. When they came and gave me the milkshake I noticed it was the exact same one she had removed the whip cream and cherry from. They LIED about remaking it. Be careful when dining here especially when you have food allergies. Some of the employees here are CARELESS!!!! It’s just a lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kid-friendliness: Play area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Chick-Fil-A Waffle Potato Fries
Their spicy chicken sandwich is always delicious. Great service too.
Atmosphere: 5
Food: 5
Service: 5
very kind people very yummy food. never disappointed
Atmosphere: 5
Food: 5
Service: 5
Came in a while ago and the drive thru service was amazing. In and out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Waffle Fries
I’m really like this place, I love his food ?
Atmosphere: 5
Food: 5
Service: 5
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