I bought a ice cream cake and the cake had horrible taste, tasted like metal, probably the cake was old and sitting uncovered inside the freezer for months, very very bad experience and I keep calling the manager and They keep telling me that the manager is not here, all day long the manager is not there. Do they even have a manager ? Nobody even return a phone call to take care of the problem, so I guess I need to call the Better Business Bureau because no one has returned my phone call in three days.
Atmosphere: 1
Food: 1
Service: 1
Ariy P
What a very pleasant staff and they made the drinks like they cared, which always makes them taste better. I appreciate this place very much and am grateful for their wonderful service.
Atmosphere: 5
Food: 5
Service: 5
Sidney Szorc
This place sucks. Food is ALWAYS cold. Drinks are ALWAYA wrong. People there are rude too lowkey. Just go to a different dunkin if you want it honestly. Waste of my money
Atmosphere: 1
Food: 1
Service: 1
Marsha De Volt
Dunkin's is one of my favorite places to stop in for a snack with coffee or a specialty drink.
Atmosphere: 5
Food: 5
Service: 5
michael schwarz
Fast service. Great coffee
Atmosphere: 4
Food: 4
Service: 4
Allison Pierallini
This is one sad looking donut ):
I've been to this donut roughly 6 times, and they have messed up 4 out of my 6 orders. Not great.
Atmosphere: 3
Food: 3
Service: 2
Marie
I ordered via Door Dash they took my money then when door dash got there; they refused to fill my order. I had to get a refund through Door Dash. If I could give them a zero star rating I would.
Carol Volintine
Usually this Dunkin isn't too bad; however, today I ordered two medium hot caramel craze signature lattes and they were awful. The coffee was off, possibly old or burnt, and there was no caramel or espresso in the drinks. I was halfway home before I tried one so I couldn't even go back to get them remade. Worst coffee I've had in a long time.
Food: 1
Pedro Perez
Very bad service, I went through the drive thru, they gave me my burnt Crosan and the drink I ordered didn't work, I called on the phone and no one answers the call
Atmosphere: 1
Food: 1
Service: 1
Katherine Davis
will throw your donuts into a bag willy nilly if you order more than one and less than six. I don’t want a donut with my husband’s donut’s icing on it. And it just looks dilapidated and unappealing. Also, coffee is either good or tastes like battery acid. No in between.
Just got 4 donuts but it was two days old … I can definitely tell it was not soft like I’m used too eating it. Can believe they are selling two day old donuts to public!
Atmosphere: 4
Food: 2
Service: 4
Daniel Johnson
i buy a full breakfast and they want to charge me $1 for a small ice water. wont return.
Adalberto Gutierrez
Dilli was amazing very kind
Atmosphere: 5
Food: 5
Service: 5
Pam Birchfield
I have ordered a 10pm decaf coffee 5 times from this location near Jewel in Batavia All 5 times it has tasted disgusting. 1 sip and I throw it away. Brew fresh for your 24 hour crowd or you’ll be back down to breakfast hours.
Eric
Always the best Dunkin Donuts drive thru. Went there two nights ago for ice cream and the guy working there went out of his way to make my daughter’s ice cream extra special. Top notch service.
I bought a ice cream cake and the cake had horrible taste, tasted like metal, probably the cake was old and sitting uncovered inside the freezer for months, very very bad experience and I keep calling the manager and They keep telling me that the manager is not here, all day long the manager is not there. Do they even have a manager ? Nobody even return a phone call to take care of the problem, so I guess I need to call the Better Business Bureau because no one has returned my phone call in three days.
Atmosphere: 1
Food: 1
Service: 1
What a very pleasant staff and they made the drinks like they cared, which always makes them taste better. I appreciate this place very much and am grateful for their wonderful service.
Atmosphere: 5
Food: 5
Service: 5
This place sucks. Food is ALWAYS cold. Drinks are ALWAYA wrong. People there are rude too lowkey. Just go to a different dunkin if you want it honestly. Waste of my money
Atmosphere: 1
Food: 1
Service: 1
Dunkin's is one of my favorite places to stop in for a snack with coffee or a specialty drink.
Atmosphere: 5
Food: 5
Service: 5
Fast service. Great coffee
Atmosphere: 4
Food: 4
Service: 4
This is one sad looking donut ):
I've been to this donut roughly 6 times, and they have messed up 4 out of my 6 orders. Not great.
Atmosphere: 3
Food: 3
Service: 2
I ordered via Door Dash they took my money then when door dash got there; they refused to fill my order. I had to get a refund through Door Dash. If I could give them a zero star rating I would.
Usually this Dunkin isn't too bad; however, today I ordered two medium hot caramel craze signature lattes and they were awful. The coffee was off, possibly old or burnt, and there was no caramel or espresso in the drinks. I was halfway home before I tried one so I couldn't even go back to get them remade. Worst coffee I've had in a long time.
Food: 1
Very bad service, I went through the drive thru, they gave me my burnt Crosan and the drink I ordered didn't work, I called on the phone and no one answers the call
Atmosphere: 1
Food: 1
Service: 1
will throw your donuts into a bag willy nilly if you order more than one and less than six. I don’t want a donut with my husband’s donut’s icing on it. And it just looks dilapidated and unappealing. Also, coffee is either good or tastes like battery acid. No in between.
Restaurantji Recommends
Just got 4 donuts but it was two days old … I can definitely tell it was not soft like I’m used too eating it. Can believe they are selling two day old donuts to public!
Atmosphere: 4
Food: 2
Service: 4
i buy a full breakfast and they want to charge me $1 for a small ice water. wont return.
Dilli was amazing very kind
Atmosphere: 5
Food: 5
Service: 5
I have ordered a 10pm decaf coffee 5 times from this location near Jewel in Batavia All 5 times it has tasted disgusting. 1 sip and I throw it away. Brew fresh for your 24 hour crowd or you’ll be back down to breakfast hours.
Always the best Dunkin Donuts drive thru. Went there two nights ago for ice cream and the guy working there went out of his way to make my daughter’s ice cream extra special. Top notch service.
Atmosphere: 5
Food: 5
Service: 5
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