Steak 'n Shake
1901 McKee St, Batavia
(630) 482-9846
Recent Reviews
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We ordered carry out. We live 5 minutes from the restaurant. When we got home our 2 hamburgers were REFRIGERATOR COLD. When I took off the top of the bun there was a glob of cold butter to the side, the pickles were 3/4 way off of the sandwich and it was COLD…not barely warm…COLD! We ordered onion, pickles tomato lettuce—no onions just a glob of cold butter.
BEFORE YOU LEAVE — DOUBLE-CHECK YOUR ORDER for CONTENTS and QUALITY😡
Atmosphere: 3
Food: 1
Service: 1
Frisco melt is my go to and fries are amazing.
Atmosphere: 5
Food: 5
Service: 5
Somehow they ran out of pickles and forgot 2 of my fries. Back to being a crap restaurant.
Atmosphere: 2
Food: 1
Service: 2
This restaurant is utterly FILTHY. Feet sticking to the floors gross and grimy. Whole place smells of old dirty mop head. Even the walls of the booths are smelly and grimy. The two teenagers working tonight also have garbage attitudes and dirty uniforms.
Atmosphere: 1
Food: 3
Service: 1
If i could give negative stars i would.The service was absolute garbage not one person even looked happy.... all-around depressing experience.
Atmosphere: 1
Food: 2
Service: 1
The new beef tallow (sp?) fries are sooo good! Thanks for bringing these back! And this location was great too! Service, and cleanliness!
Atmosphere: 5
Food: 5
Service: 5
Food was hot and fresh. Milk shake was very good. The inside needs a complete renovation. Or at least please clean the vents and ceiling tiles. They are filthy.
Atmosphere: 1
Food: 5
Service: 5
The place was really clean & food came in timely manor. Good stop for us
Atmosphere: 5
Food: 5
Service: 5
Brought my kids in from UT, told them this was one of my staples when I lived here. Been here 4 times now, strawberry shake isnt good but EVERYTHING else is!!! Including all other shakes. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The shakes were great.
Atmosphere: 1
Food: 5
Service: 4
Restaurantji Recommends
It’s the best location I’ve ever been in, the service is fast and they have great food!😃
Atmosphere: 4
Food: 5
Service: 4
So today, March 27 2025 my son and I came here for our lunch and my sons burger had hair in it the the cook was completely rude then told my son to hold on and as a mom obviously im going to wait to eat until he got his fresh food , he had to wait 15 minutes for it to be remade mind you it’s literally freezing in the restaurant so my food is cold (my choice to wait .. but still WTH)then he brought his food back to the table he’s like she gave me no fries the first plate was looking like a medium wich both got we obviously paid more for . For his fresh plate he had less fries on there than I had and I had already had some of them before he realized the hair in his burger so I said I’d tell her you had a medium he wanted to he’s 15 ya know so independent lol well then she gave him attitude AGAIN and he.said we paid for a medium fry so I went asked for the manager and low and behold the cook WAS the manager so disappointing didn’t apologize or offer any compensation or anything after I mentioned me waiting for him
Atmosphere: 3
Food: 1
Service: 1
You ordered my computer now if you order fries before your burger it screws everything up it's not fun nobody waits on you I hope they're getting minimum wage cuz why give a tip
Parking: Don't worry about parking there's hardly anybody ever there because of the computer ordering
Atmosphere: 4
Food: 3
Ordered a milkshake and it tasted like burnt chemicals. Whether it was a faulty machine, or improper cleaning, the shake should not have been served to a customer. Be cautious, because you may end up sick from eating here.
Warning: my Shake tasted like car exhaust I’m sick to my stomach and their response was “Ty for letting us know” seems like a serious health code violation of some kind. How is it that multiple shakes tastes like car exhaust and chemicals.
Atmosphere: 1
Food: 1
Service: 1
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