So today, March 27 2025 my son and I came here for our lunch and my sons burger had hair in it the the cook was completely rude then told my son to hold on and as a mom obviously im going to wait to eat until he got his fresh food , he had to wait 15 minutes for it to be remade mind you it’s literally freezing in the restaurant so my food is cold (my choice to wait .. but still WTH)then he brought his food back to the table he’s like she gave me no fries the first plate was looking like a medium wich both got we obviously paid more for . For his fresh plate he had less fries on there than I had and I had already had some of them before he realized the hair in his burger so I said I’d tell her you had a medium he wanted to he’s 15 ya know so independent lol well then she gave him attitude AGAIN and he.said we paid for a medium fry so I went asked for the manager and low and behold the cook WAS the manager so disappointing didn’t apologize or offer any compensation or anything after I mentioned me waiting for him
Atmosphere: 3
Food: 1
Service: 1
Herb Smith
You ordered my computer now if you order fries before your burger it screws everything up it's not fun nobody waits on you I hope they're getting minimum wage cuz why give a tip
Parking: Don't worry about parking there's hardly anybody ever there because of the computer ordering
Atmosphere: 4
Food: 3
Alyssa Stowe
Ordered a milkshake and it tasted like burnt chemicals. Whether it was a faulty machine, or improper cleaning, the shake should not have been served to a customer. Be cautious, because you may end up sick from eating here.
B
Warning: my Shake tasted like car exhaust I’m sick to my stomach and their response was “Ty for letting us know” seems like a serious health code violation of some kind. How is it that multiple shakes tastes like car exhaust and chemicals.
Atmosphere: 1
Food: 1
Service: 1
Demo
Thank you for switching to tallow. Can taste the difference, fries were amazing
Atmosphere: 5
Food: 5
Service: 5
Evan Bonvini
Great foods and people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin 'N Crispy Fries, Onion Rings
Leeroy Jenkins
I’ve been coming here since I was a kid, it’s classic American fast food at its finest just wish they were still open late so I could come more. Just came today 02/03/25 and the drive through operator was quick, kind, and professional despite how busy she was :) give that lady a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Sénor Lobo
Service, food and prices were great tonight. Great spot for our family to have a fun dinner together. I like how Steak and Shake uses a kiosk now to take orders, the food arrived fast and hot.
Atmosphere: 5
Food: 5
Service: 5
Rosana Soto
They need new people
Mercedes Kulak
Went through the drive through 30 minutes before close and no one took our order. Looks to be closed even though employees were just siting there on there phone. I use to love steak and shake, but not anymore.
go across the street to Cane's - they'll actually listen to, and take, your entire families order
Atmosphere: 1
Food: 1
Service: 1
Marc Medeiros
So the food was good as always. I had not been in a steak and shake for awhile. So now there are no servers and everything is done on a kiosk. Was strange. Food though good as always
Atmosphere: 3
Food: 5
Service: 3
Audrey Chiodo
Girl at drive thru was 👍
Food: 5
Service: 5
Recommended dishes: Thin 'N Crispy Fries
pieguy3
Affordable dining 24 hours per day. Many items are $3-$4.... some are 2 for $3. Something for everyone on the menu and it tastes good too.
Quintez Jones
Never give ketchup when it’s clearly stated I need ketchup. Feels as if I’m ignored which is crazy because I’m giving yall my money lol.
So today, March 27 2025 my son and I came here for our lunch and my sons burger had hair in it the the cook was completely rude then told my son to hold on and as a mom obviously im going to wait to eat until he got his fresh food , he had to wait 15 minutes for it to be remade mind you it’s literally freezing in the restaurant so my food is cold (my choice to wait .. but still WTH)then he brought his food back to the table he’s like she gave me no fries the first plate was looking like a medium wich both got we obviously paid more for . For his fresh plate he had less fries on there than I had and I had already had some of them before he realized the hair in his burger so I said I’d tell her you had a medium he wanted to he’s 15 ya know so independent lol well then she gave him attitude AGAIN and he.said we paid for a medium fry so I went asked for the manager and low and behold the cook WAS the manager so disappointing didn’t apologize or offer any compensation or anything after I mentioned me waiting for him
Atmosphere: 3
Food: 1
Service: 1
You ordered my computer now if you order fries before your burger it screws everything up it's not fun nobody waits on you I hope they're getting minimum wage cuz why give a tip
Parking: Don't worry about parking there's hardly anybody ever there because of the computer ordering
Atmosphere: 4
Food: 3
Ordered a milkshake and it tasted like burnt chemicals. Whether it was a faulty machine, or improper cleaning, the shake should not have been served to a customer. Be cautious, because you may end up sick from eating here.
Warning: my Shake tasted like car exhaust I’m sick to my stomach and their response was “Ty for letting us know” seems like a serious health code violation of some kind. How is it that multiple shakes tastes like car exhaust and chemicals.
Atmosphere: 1
Food: 1
Service: 1
Thank you for switching to tallow. Can taste the difference, fries were amazing
Atmosphere: 5
Food: 5
Service: 5
Great foods and people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin 'N Crispy Fries, Onion Rings
I’ve been coming here since I was a kid, it’s classic American fast food at its finest just wish they were still open late so I could come more. Just came today 02/03/25 and the drive through operator was quick, kind, and professional despite how busy she was :) give that lady a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Service, food and prices were great tonight. Great spot for our family to have a fun dinner together. I like how Steak and Shake uses a kiosk now to take orders, the food arrived fast and hot.
Atmosphere: 5
Food: 5
Service: 5
They need new people
Went through the drive through 30 minutes before close and no one took our order. Looks to be closed even though employees were just siting there on there phone. I use to love steak and shake, but not anymore.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
go across the street to Cane's - they'll actually listen to, and take, your entire families order
Atmosphere: 1
Food: 1
Service: 1
So the food was good as always. I had not been in a steak and shake for awhile. So now there are no servers and everything is done on a kiosk. Was strange. Food though good as always
Atmosphere: 3
Food: 5
Service: 3
Girl at drive thru was 👍
Food: 5
Service: 5
Recommended dishes: Thin 'N Crispy Fries
Affordable dining 24 hours per day. Many items are $3-$4.... some are 2 for $3. Something for everyone on the menu and it tastes good too.
Never give ketchup when it’s clearly stated I need ketchup. Feels as if I’m ignored which is crazy because I’m giving yall my money lol.
Atmosphere: 1
Food: 1
Service: 1
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