I had ice water with a sugar-free mango flavored add-in. IT WAS SOOOO GOOD!!!
Atmosphere: 5
Food: 5
Service: 5
Nicolas Page
Extremely long wait times. Friendly service, but not enough staff. Plan on 15 -20 minutes waiting in drive-thru.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Onion Rings, Burger, Tots, Popcorn Chicken, Sonic Cheeseburger
Michelle Klein
Went through drive through. Forgot to put some items in the bag. When asking for ketchup and mustard, associate stated it should be in the bag without
Service: 2
Tommie Brooks
Fast hot food with great shakes...Parking: Unknown address
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tots, Sandwich, Corn Dog
Clint Thompson
Had to repeat order three times and still got wrong food. Update mobile app does not work with this Sonic
alyssa daire
I order at Sonic frequently and use the mobile app all of the time for half priced drinks and the rewards. Today I ordered a mobile order at 1:17pm for pickup at 1:30 and I pulled up at 1:32pm, indicated I was there through the app. So at 1:45pm no one had come to the stall yet so I decided to wait another 10 minutes and then I went through the drive through which was backed up as well I waited in the drive through for another 30 minutes for my order. I waited for my order for almost an hour total. This is by far the worst Sonic experience I have ever had. I understand being busy but whoever was in there was literally ignoring the gentleman in the car next to me pushing the red button trying to get someone’s attention, another car honked their horn trying to get someone’s attention and not one time did someone come out and say anything regarding our orders. Then the man in the window proceeded to tell me they lost my ticket and didn’t even know what I ordered. Had I of not already spent $13 on my food I would have honestly left. I’m not sure who manages this store but from one restaurant manager to another, I would get a handle on whatever is going on over there because this was the worst fast food experience I have ever had in my entire life and I myself will no longer be ordering from this Sonic location.
Atmosphere: 1
Food: 1
Service: 1
Donald Watkins
Ordered 6 double cheeseburgers advertised for $1.99, a large french fry, and a large soda. (Have to watch my girlish figure, so it was a Diet Coke.)I pulled up to the window and was greeted promptly to pay, which I did. Long story short:Paid the cashier at 5:14 pm but didn't receive any food until 5:49! Not one individual came back to that window to give us an update, nor did they apologize for it taking as long as it did once we got our food.Great food, not so great customer service.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Beef Hot Dog, Hand Made Onion Rings, Chili Cheese Coney, Grilled Cheese, Corn Dog, Fries, Tots, Chili Cheese Fries
Terry Aaron, Ph.D.
Parking: They were prompt and we would sent them a message when we will be there and they got it out really fast.
Atmosphere: 5
Food: 5
Service: 5
Jason Largent
I used to go there every day to get food and a shake. All the time food was always good but today the food was really cold, and the shake barely had ripped cream on it, and the burger was so cold. I would never go back there again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger
squincher lafet
They will not listen to your order. They'll just give you whatever they feel like you should get. Absolute failure of a
At the one on the west side of Belleville, I pushed the red button and the girl told me to hold on. I tried to be nice because it was around lunch time and I understand that they might not be fully staffed. And since I had nothing else going on, I waited. 10 minutes later, I pushed the button again and she told me to hold on again. She never even tried to take my order and has the audacity to have an attitude with me when I said I'll just spend my time and money elsewhere. I also told her to go to Chick Fila to learn some manners.
Atmosphere: 1
Food: 1
Service: 1
[_ definitely -not- alex_]
The food was good, the employees are nice but there is a slight problem of them messing up and forgetting food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Douglas Missey
The cheeseburger was old and dried out, the fries were cold. I got the wrong drink.
I had ice water with a sugar-free mango flavored add-in. IT WAS SOOOO GOOD!!!
Atmosphere: 5
Food: 5
Service: 5
Extremely long wait times. Friendly service, but not enough staff. Plan on 15 -20 minutes waiting in drive-thru.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Onion Rings, Burger, Tots, Popcorn Chicken, Sonic Cheeseburger
Went through drive through. Forgot to put some items in the bag. When asking for ketchup and mustard, associate stated it should be in the bag without
Service: 2
Fast hot food with great shakes...Parking: Unknown address
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tots, Sandwich, Corn Dog
Had to repeat order three times and still got wrong food. Update mobile app does not work with this Sonic
I order at Sonic frequently and use the mobile app all of the time for half priced drinks and the rewards. Today I ordered a mobile order at 1:17pm for pickup at 1:30 and I pulled up at 1:32pm, indicated I was there through the app. So at 1:45pm no one had come to the stall yet so I decided to wait another 10 minutes and then I went through the drive through which was backed up as well I waited in the drive through for another 30 minutes for my order. I waited for my order for almost an hour total. This is by far the worst Sonic experience I have ever had. I understand being busy but whoever was in there was literally ignoring the gentleman in the car next to me pushing the red button trying to get someone’s attention, another car honked their horn trying to get someone’s attention and not one time did someone come out and say anything regarding our orders. Then the man in the window proceeded to tell me they lost my ticket and didn’t even know what I ordered. Had I of not already spent $13 on my food I would have honestly left. I’m not sure who manages this store but from one restaurant manager to another, I would get a handle on whatever is going on over there because this was the worst fast food experience I have ever had in my entire life and I myself will no longer be ordering from this Sonic location.
Atmosphere: 1
Food: 1
Service: 1
Ordered 6 double cheeseburgers advertised for $1.99, a large french fry, and a large soda. (Have to watch my girlish figure, so it was a Diet Coke.)I pulled up to the window and was greeted promptly to pay, which I did. Long story short:Paid the cashier at 5:14 pm but didn't receive any food until 5:49! Not one individual came back to that window to give us an update, nor did they apologize for it taking as long as it did once we got our food.Great food, not so great customer service.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Beef Hot Dog, Hand Made Onion Rings, Chili Cheese Coney, Grilled Cheese, Corn Dog, Fries, Tots, Chili Cheese Fries
Parking: They were prompt and we would sent them a message when we will be there and they got it out really fast.
Atmosphere: 5
Food: 5
Service: 5
I used to go there every day to get food and a shake. All the time food was always good but today the food was really cold, and the shake barely had ripped cream on it, and the burger was so cold. I would never go back there again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger
They will not listen to your order. They'll just give you whatever they feel like you should get. Absolute failure of a
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Burger
Sad, didn't get what I wanted.
At the one on the west side of Belleville, I pushed the red button and the girl told me to hold on. I tried to be nice because it was around lunch time and I understand that they might not be fully staffed. And since I had nothing else going on, I waited. 10 minutes later, I pushed the button again and she told me to hold on again. She never even tried to take my order and has the audacity to have an attitude with me when I said I'll just spend my time and money elsewhere. I also told her to go to Chick Fila to learn some manners.
Atmosphere: 1
Food: 1
Service: 1
The food was good, the employees are nice but there is a slight problem of them messing up and forgetting food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheeseburger
The cheeseburger was old and dried out, the fries were cold. I got the wrong drink.
Atmosphere: 1
Food: 1
Service: 1