Starbucks
5601 Belleville Crossing St, Belleville
(618) 310-1901
Recent Reviews
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The lady was not wearing a name tag but she had glasses and dark brown hair. I’d say she’s maybe a good 5’4 with a very poor attitude. Asked for an extra sweet frappe and rolled her eyes. This staff is usually so kind but she was incredibly rude and giving very poor attitude. I only ordered two drinks and one customization of extra sweet. No intention to waste anyone’s time but made both of us ordering feel as though we were a problem. Nice to the guest before us and after us but so rude to us. Was not at all okay and we did not deserve such dismissive and rude attitude from this lady. Other staff members were so kind and polite and even wished us a happy thanksgiving. Holidays seasons are busy everywhere but to be rude to one guest and nice to the others is just uncalled for. This is especially true when the guest is being nice and respectful to you as you give terrible customer service. I hope nobody else is made to feel small by this lady. We were in there on 11/26 around 11:40/11:50 am.
Atmosphere: 1
Service: 1
People go here for coffee
Atmosphere: 5
Food: 5
Service: 5
Best in store Starbucks I've had. Wished I would have asked the name of the young lady who made my coffee. It was great!
Best in store Starbucks I've had. Wished I would have asked the name of the young lady who made my coffee. It was great!
Friendly staff and reliable drinks. Always consistent
Great place
Good coffie
Atmosphere: 5
Food: 5
Service: 5
Love starbucks
Atmosphere: 5
Service: 4
Kid-friendliness: Robert is always super kind to my kiddos! Great guy!
Good service and coffee but horrible experience being here bc before I ordered I asked my mom what the large size was and so I ordered "Two Grande Mocha Frappes ?" and then I saw the lady write my name on the little cup and I was so humiliated when I had to say I meant Large T_T
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dannnnng, you guys really need to evaluate the service here. Ethan is extremely rude to everyone in sight. Bet he loses you a lot of service. I'd fire him on the spot. Fighting your employees, fighting your customers, fighting with the employees at the target. He probably fights with your machines and food, too. He couldn't even get a basic order made correctly. Instead of fixing it, he wanted to yell about it and argue about it. He's the one wearing the wrong shade of lipstick.
Atmosphere: 1
Service: 1
I came to starbucks to get a coffee and had the best encounter with a nice lady named grace. she was super helpful in helping me pick my drink and answering all of my questions. by far the best caramel ribbon crunch i’ve ever had! she was mentoring fellow coworkers and just overall brought a positive vibe to the environment! give that girl a raise! she deserves it!!
Worst service ever long lines horrible customer service poor management never in my life that I experience what I experienced there today we'll tell everybody that I know in this surrounding area do not go to that Starbucks worst our best ever
Good as always!
My favorite place to get coffee
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