Placed an online order, sandwiches were not made correctly, also ordered 2 sidekick items they were not in bag with order. Tried to call store to get refund, phone number listed on Corporate website for this location is disconnected. Turned in complaint to Corporate and hopefully will get refund.
Atmosphere: 2
Food: 2
Service: 2
marvin hernandez-ortiz
From missihg ingredients to employees that cannot make a sandwich as requested.First and last time going there.
Atmosphere: 1
Food: 4
Service: 1
Brian Peterson
Went up to the counter and no one was there then I noticed a girl cleaning and there was something in the oven cooking no biggie. The timer goes off and the girl takes a pizza out of the oven looks at me says nothing to me takes the pizza in the back and I stand there for 10 minutes to have to leave with no food or even a word spoken to me. I will never be back to that location.
keerthi pogula
Dressing on my sub was almost nonexistent. Placed order through app. They did not add any dressings as selected. A special note was also mentioned. Did not address that. Never do online orders here.Have been here in person and have a decent experience, only with specific employees here.
v h
The morning girl that works there needs to be fired. Always with a bitter attitude and snaps at you.
Google user
Dressing on my sub was almost nonexistent. Placed order through app. They did not add any dressings as selected. A special note was also mentioned. Did not address that. Never do online orders here. Have been here in person and have a decent experience, only with specific employees here.
vanessacH4548PB
Ordered sandwichs, one not toasted other no toppings, no apology no offer to fix it. Very disappointing in this location
shannon schaefer
Terrible customer service, the workers either argue with you about your orde or substitute whatever they want if they do not have the proper meat thawed out. They do not read the receipts for directions and add sauces that were not supposed to be on the sandwich. They never have mobile orders ready when you arrive and made me wait behind customers that walked in after I arrived and made their food before mine which made no sense to me since I had an order placed and physically was in the restaurant before the other walk ins. They do not change their gloves when they leave the prep area or to use the cash register. This store has been reported to corporate, something needs to be done with this location I have zero issues at any other subway and I regularly eat subway.
Theresa Fouts
Catherine was quick and friendly. Great job on the Subway Club!
Re-G Wade
I’m only given 2 stars but the older guy was nice & friendly…. However the young brunette Not friendly at all, didn’t asked if I wanted to make it a meal, a drink, just has a resting B Face, & that little nuance I DECIDED NOT TO TIP. It’s the little things that can make a great or bad experience. I’ve been doing customer service over 26 year's. I treat every customer as I want to be treated!!
Only recommend whenever certain employees are working, but particular ones don’t seem to know what they’re doing exactly, or how to make a sandwich correctly. They will goof off most the time or occasionally will swear at you for even walking in. Not exactly the best place to get your food. Be better off going to an actual subway building.
Robert Dickson
All I have ever done is drive by this establishment.
James Welches
Fresh and delicious sandwiches
kelli fortner
Expensive
Christopher K.
The sandwiches are good and the service is awesome I always get friendly service with a smile so come on people try it you'll like it if you don't you will regret it it beats all those other restaurants where you have to wait almost an hour for your food.
Placed an online order, sandwiches were not made correctly, also ordered 2 sidekick items they were not in bag with order. Tried to call store to get refund, phone number listed on Corporate website for this location is disconnected. Turned in complaint to Corporate and hopefully will get refund.
Atmosphere: 2
Food: 2
Service: 2
From missihg ingredients to employees that cannot make a sandwich as requested.First and last time going there.
Atmosphere: 1
Food: 4
Service: 1
Went up to the counter and no one was there then I noticed a girl cleaning and there was something in the oven cooking no biggie. The timer goes off and the girl takes a pizza out of the oven looks at me says nothing to me takes the pizza in the back and I stand there for 10 minutes to have to leave with no food or even a word spoken to me. I will never be back to that location.
Dressing on my sub was almost nonexistent. Placed order through app. They did not add any dressings as selected. A special note was also mentioned. Did not address that. Never do online orders here.Have been here in person and have a decent experience, only with specific employees here.
The morning girl that works there needs to be fired. Always with a bitter attitude and snaps at you.
Dressing on my sub was almost nonexistent. Placed order through app. They did not add any dressings as selected. A special note was also mentioned. Did not address that. Never do online orders here. Have been here in person and have a decent experience, only with specific employees here.
Ordered sandwichs, one not toasted other no toppings, no apology no offer to fix it. Very disappointing in this location
Terrible customer service, the workers either argue with you about your orde or substitute whatever they want if they do not have the proper meat thawed out. They do not read the receipts for directions and add sauces that were not supposed to be on the sandwich. They never have mobile orders ready when you arrive and made me wait behind customers that walked in after I arrived and made their food before mine which made no sense to me since I had an order placed and physically was in the restaurant before the other walk ins. They do not change their gloves when they leave the prep area or to use the cash register. This store has been reported to corporate, something needs to be done with this location I have zero issues at any other subway and I regularly eat subway.
Catherine was quick and friendly. Great job on the Subway Club!
I’m only given 2 stars but the older guy was nice & friendly…. However the young brunette Not friendly at all, didn’t asked if I wanted to make it a meal, a drink, just has a resting B Face, & that little nuance I DECIDED NOT TO TIP. It’s the little things that can make a great or bad experience. I’ve been doing customer service over 26 year's. I treat every customer as I want to be treated!!
Restaurantji Recommends
Only recommend whenever certain employees are working, but particular ones don’t seem to know what they’re doing exactly, or how to make a sandwich correctly. They will goof off most the time or occasionally will swear at you for even walking in. Not exactly the best place to get your food. Be better off going to an actual subway building.
All I have ever done is drive by this establishment.
Fresh and delicious sandwiches
Expensive
The sandwiches are good and the service is awesome I always get friendly service with a smile so come on people try it you'll like it if you don't you will regret it it beats all those other restaurants where you have to wait almost an hour for your food.