Taco Bell
760 Carlyle Ave, Belleville
(618) 277-2088
Recent Reviews
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Came here at 9:08 AM whenever they were already supposed to be open and the doors were still locked. Nobody was answering on the drive-through microphone when we pulled around front to call the store. The lady answered, and she was very rude and hung up on us. We went back around drive through and waited 5 mins for her to answer again! Then she asked us to pull around and waited another 10 on our food. Safe to say this place shouldn’t even be open at this point!
Atmosphere: 1
Food: 1
Service: 1
This has to be the worst Taco Bell Location. You are never given what you order, the staff is always short with you or never even talks to you. There are times they won’t even take your order and you just sit there. How this location is still open is astounding to me. If I could give negative stars I would. I have tried to go back several times and it just gets worse every time.
Atmosphere: 1
Food: 1
Service: 1
Employees were friendly but they must be understaffed. Wait time was long. Was asked to wait in the parking lot for my food then was forgot about. Had to run inside to get my order. Was basically cold food by the time I got home.
20min wait only to be told over the drive thru speaker to come inside to order. Once inside was told almost everything was out of stock.
Atmosphere: 1
Food: 1
Service: 1
I would give them zero stars if I could take an hour to get an order.
Atmosphere: 1
Food: 1
Service: 1
The service was extremely slow. I'm so happy I had no where to go because once you pull into the driveway, you're blocked in by a barrier wall. I guess this is a construction design for all Taco Bells because the ones locally are like this. Half of my order was wrong. I ordered a $7 box, and two or more of the 5 items were not in the box. There's a lot of trash on the ground and in the landscape shrubbery. The food was bland and mushy. It wasn't worth spending my money on.
Atmosphere: 3
Food: 3
Service: 3
Worst service (or lack thereof I've ever recieved. Still in line and have been fo4 30 minut3s and still haven't ordered. If there were a choice between starving and getting in the taco bell line, it wouldn't matter, because they're the same thing.
Atmosphere: 1
Food: 3
Service: 1
Make sure you never go through the drive thru, they tell you to go in because managers can't do their job and staff a store ❤️
Atmosphere: 1
Food: 1
Service: 1
They got my order wrong and then one of the workers treated me like it was my fault. I won't be going back to this Taco Bell.
Food: 3
Service: 1
Thank you for helping me reach 13 million views.
As you may know I only write reviews when an experience is amazing or terrible. This place was terrible. I would not eat here.
The floors and counters are dirty and sticky. They were out of supplies including sauces, napkins and straws. They dont clean their knives between use so increase of cross contamination and food allergy issues.
They were friendly but looking very under staffed.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Only let you place online orders. They wouldn’t let us go through the drive through and order.
Atmosphere: 1
Food: 1
Service: 1
Ordered with the Taco Bell app. Showed up and gave me somebody else’s order. Went in to get it fixed. Took forever, still wrong. Missing drinks that had to ask for and fill up myself (not a big deal, but still annoying considering everything else that was bad). Watched staff play on phones while working in between cashier, kitchen, and drive-thru. I use the term “working” loosely. Got home and was still missing stuff and food was terribly put together with grossly small portions of meat and cheese in the burritos. Hot garbage overall.
Atmosphere: 1
Food: 1
Service: 1
My husband went to Taco Bell this evening, and when he got home he realized he had received the wrong order. Without thinking, he placed everything—including a partially eaten taco—back into the bag. I called the store, and they told me to bring the receipt and come back.
When I arrived, I explained the situation and offered to return the food. The employee simply nodded, took the bag, set it aside, and said nothing further to me. He then continued preparing other orders. Shortly after, a DoorDash driver came in for an order (I believe under the name Clayton). To my shock, the employee picked up the exact bag I had just returned, placed stickers and a receipt on it, and handed it to the driver—without ever opening it or checking its contents. That means a customer most likely received food that had been in my home, handled by us, and even had a taco with a bite taken out of it.
After filling multiple orders, the employee eventually prepared mine. When I got home, the food was soggy, poorly made, and tasted awful. It was clear the person preparing it was irritated that he had to redo the order.
This experience was extremely disappointing and frankly disgusting. Not only was my returned food apparently given to another customer, but the service was dismissive and the replacement meal was inedible. We wasted our money and left feeling disrespected. I will not be returning to this location and will make sure to share my experience with others.
Atmosphere: 1
Food: 1
Service: 1
Horrible close the store at 7:58pm cars lined up. Employees walking out the door laughing with food. Won’t be back 0/10 this has happened more than once
I was picking up food for my daughter while she finished up dance. The staff there was very accommodating considering that they were probably slightly understaffed. I can only imagine what it's like to have a mob of people in the lobby 4x the number of employees working staring directly at you while you work to catch up!
Thanks for showing up today guys! The food slapped!
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