my tenders were burnt had absolutely no flavor when I usually know what Wayne Louisiana hot tub taste like and on top of that my fries were stale and burnt ! No flavor either
Atmosphere: 5
Food: 1
Service: 5
peyton houser
I went to wingstop today and ran into some issues with the app and Karry was very prominent to help out and be very kind about it all! This guy demonstrated a great attitude and helped give me a positive experience!
Mackenzie Slater
Karry Carter helped us out and was a legit worker. Very sweet and accommodating. It’s very rare to see someone working in fast food places and demonstrate the positive attitude that he did. Idk who owns this place but get this man a raise!!!
Atmosphere: 5
Food: 5
Service: 5
Kaitie Done
I wish there was food to rate, but it never made it to me. I ordered delivery. The meal was not mine. I could not get the delivery person to answer when I tried to alert them of the mistake. I called the store 5 times within 30 minutes and they never answered the phone. So I drove up there and was told that my order had just been sitting there and I could have it if I wanted. Not when it had been there for close to 45 minutes at that point. And since I placed my order through the Wingstop app, I was informed that I could not get issued a refund in store. Absolute cluster. I would recommend you go elsewhere for wings - Geo’s on Main St in Belleville has much better service, prices, and they have more variety. Save your money and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Brian Jackson
Both the cashier and the female cook was eating behind the counter. When the cashier took my order food was spitting out her mouth. The female cook was on her phone the whole time, playing with her hair and wiping sweat from her forehead with her hand, and she never washed her hands. The cashier was helpful but nasty. And the female cook was nasty. Somebody needs to call the health department on the wingstop in belleville. And they had a sign up that said they only took cash. I don't know if the card machines were down or if they in there stealing very suspicious to me. Corporate needs to do a secret shopper. Or if it's owned by a person they need to do a secret shopper cause they are nasty as hell!!! I would never order from there again and I advise everybody to not eat there!!!
Atmosphere: 1
Food: 2
Service: 2
Commander Salehmander
They always forget something and never answer their phone
Food: 2
Service: 1
Mohammad Abrahim
YAWL NEVER ANSWER THE PHONE
Atmosphere: 1
Food: 1
Service: 1
Montrell Taylor
Food is good I can say that but always a 20-40 min wait when I arrive for my online order.
Atmosphere: 2
Food: 4
Service: 2
Mary M
Have the best wings.
sharde williams
Took 1 hour for my food, food was cold and soaked in BUTTER…. so nasty! I would t feed this food to a dog! Management need to do better. They are short staffed and the food is suffering because of it. Only 2 people working in the kitchen… ridiculous. I really wish I could get my money back. Food is going in the garbage.
waited in line for 10 minutes for people to walk in after me and walk out with their orders. i could see my bag sitting on their shelf for the full 10 minutes i stood there trying to get someone’s attention but they continued to ignore me. i waited past my scheduled pick up time to even go inside because i have waited in store previously for 30 minutes so no one knows how long my food was sitting on the shelf. terrible customer service. if i didn’t like their food so much i wouldnt be back
Atmosphere: 1
Food: 3
Service: 1
Nishia B.
I ordered dry rub and it was so much oil in my chicken, the cooking oil was old as well, I ordered at 1040am. Took it back and inside the restaurant it was oily as hell again. Finally got it right but the 3rd time I got it and went to work I realized it was still oily and greasy as hell. Definitely lost a customer with me.
Food: 1
Service: 5
Kolte Byers
Great wings, excellent fries, and the best homemade style ranch you could ever get. I didn’t have a problem with my order, other than receiving more than what I ordered the first time. The second visit for carry out I wait a whole 3 minutes. Give it some time with it just opening to train properly and get things in order.
Atmosphere: 5
Food: 5
Service: 5
Amy LaRose
Not a good experience at all. Only received 3 of the 5 strips I ordered and my large fry was only a regular size. The chicken was cold and rubbery like it had been sitting out for a while. This was the second chance I gave this place. Won't be giving them a third.
Food: 2
Cody Hummert
I ordered online, went to pick it up when it was ready, and waited in line for over an hour. This place is the worst! The employees don't seem to care, and there's no communication. 0/10 stars. They should just shut this place down and save everyone the trouble.
my tenders were burnt had absolutely no flavor when I usually know what Wayne Louisiana hot tub taste like and on top of that my fries were stale and burnt ! No flavor either
Atmosphere: 5
Food: 1
Service: 5
I went to wingstop today and ran into some issues with the app and Karry was very prominent to help out and be very kind about it all! This guy demonstrated a great attitude and helped give me a positive experience!
Karry Carter helped us out and was a legit worker. Very sweet and accommodating. It’s very rare to see someone working in fast food places and demonstrate the positive attitude that he did. Idk who owns this place but get this man a raise!!!
Atmosphere: 5
Food: 5
Service: 5
I wish there was food to rate, but it never made it to me. I ordered delivery. The meal was not mine. I could not get the delivery person to answer when I tried to alert them of the mistake. I called the store 5 times within 30 minutes and they never answered the phone. So I drove up there and was told that my order had just been sitting there and I could have it if I wanted. Not when it had been there for close to 45 minutes at that point. And since I placed my order through the Wingstop app, I was informed that I could not get issued a refund in store. Absolute cluster. I would recommend you go elsewhere for wings - Geo’s on Main St in Belleville has much better service, prices, and they have more variety. Save your money and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Both the cashier and the female cook was eating behind the counter. When the cashier took my order food was spitting out her mouth. The female cook was on her phone the whole time, playing with her hair and wiping sweat from her forehead with her hand, and she never washed her hands. The cashier was helpful but nasty. And the female cook was nasty. Somebody needs to call the health department on the wingstop in belleville. And they had a sign up that said they only took cash. I don't know if the card machines were down or if they in there stealing very suspicious to me. Corporate needs to do a secret shopper. Or if it's owned by a person they need to do a secret shopper cause they are nasty as hell!!! I would never order from there again and I advise everybody to not eat there!!!
Atmosphere: 1
Food: 2
Service: 2
They always forget something and never answer their phone
Food: 2
Service: 1
YAWL NEVER ANSWER THE PHONE
Atmosphere: 1
Food: 1
Service: 1
Food is good I can say that but always a 20-40 min wait when I arrive for my online order.
Atmosphere: 2
Food: 4
Service: 2
Have the best wings.
Took 1 hour for my food, food was cold and soaked in BUTTER…. so nasty! I would t feed this food to a dog! Management need to do better. They are short staffed and the food is suffering because of it. Only 2 people working in the kitchen… ridiculous. I really wish I could get my money back. Food is going in the garbage.
Restaurantji Recommends
waited in line for 10 minutes for people to walk in after me and walk out with their orders. i could see my bag sitting on their shelf for the full 10 minutes i stood there trying to get someone’s attention but they continued to ignore me. i waited past my scheduled pick up time to even go inside because i have waited in store previously for 30 minutes so no one knows how long my food was sitting on the shelf. terrible customer service. if i didn’t like their food so much i wouldnt be back
Atmosphere: 1
Food: 3
Service: 1
I ordered dry rub and it was so much oil in my chicken, the cooking oil was old as well, I ordered at 1040am. Took it back and inside the restaurant it was oily as hell again. Finally got it right but the 3rd time I got it and went to work I realized it was still oily and greasy as hell. Definitely lost a customer with me.
Food: 1
Service: 5
Great wings, excellent fries, and the best homemade style ranch you could ever get. I didn’t have a problem with my order, other than receiving more than what I ordered the first time. The second visit for carry out I wait a whole 3 minutes. Give it some time with it just opening to train properly and get things in order.
Atmosphere: 5
Food: 5
Service: 5
Not a good experience at all. Only received 3 of the 5 strips I ordered and my large fry was only a regular size. The chicken was cold and rubbery like it had been sitting out for a while. This was the second chance I gave this place. Won't be giving them a third.
Food: 2
I ordered online, went to pick it up when it was ready, and waited in line for over an hour. This place is the worst! The employees don't seem to care, and there's no communication. 0/10 stars. They should just shut this place down and save everyone the trouble.
Atmosphere: 1
Food: 1
Service: 1
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