Been coming here for years since I work nearby and usually stop by for a coffee before work. The new workers they have do not know how to properly make coffee. They fill the cup with so much ice it's insane. When I tried to say something about this the girl working the counter gave me attitude and said she couldn't do anything about it. I would've asked for a refund but I was in a hurry to get to work so I just let it go. I will never be stopping by at this location again. Paying almost $7 for an improperly made cup of coffee, or should I say cup of ice because that's what I got.
Johnathan Cartagena
Why give the option for walk in Pick-Up up if the doors are always closed
Atmosphere: 1
Service: 1
Katie Martin
Horrible. Terrible service and half the staff is clueless.
Atmosphere: 1
Service: 1
Matt Yarbrough
I've been here 3 times using the drive thru and the customer service is always quite pleasant.
Atmosphere: 4
Food: 4
Service: 5
Mya Williams
Super great place to go! The staff is always super friendly, and the food is great! Hightly recommend!
Atmosphere: 5
Food: 5
Service: 5
Chuck Lyons
June 18th 3:02pm. Thank you to whoever just made my turtle blast. This is amazing. Perfect ratios. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Marcia
This Dunkin' drive-thru usually doesn't give me a bad experience, but today I bought my usual and went to my next destination, where the drink spilled all over my car because the top wasn't on it properly. I went back to buy the same drink and told the young woman what had happened, and she looked at the young man next to her and laughed. If I hadn't been a parent myself, things might have turned out differently! Make sure your kids are properly taught if you plan to have them work because that was really disrespectful!
Margie
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
TOP LION
This is a great dunkin' donuts. Thank you for running a great location!
Atmosphere: 4
Food: 4
Service: 4
Ricardo Cruz
Amazing coffee, amazing service and incredible atmosphere! 5/5 rating! That guy at the drive-thru is really friendly and professional! He always almost gets me buy a donut but I have to tell myself that I can’t! 5/5 rating! ⭐️⭐️⭐️⭐️⭐️
I will be going to another location to get my breakfast. Recently every morning I stop by there is no jelly. When I ask for it, the employee starts to go get it but the tall girl always stops them and says that there is no jelly. I don't understand how you don't have any when you serve breakfast.
Atmosphere: 1
Food: 3
Service: 1
Annie Adams
First of all learn how to treat people and it's always got to be one of us trying to show off but that's okay when they made one Dunkin donuts they made plenty more so you're just losing a regular customer trying to show out you don't know if I was purchasing something or not. I stopped by😡 here in the morning and buy breakfast and I always by coffee going home, but that's okay you just lost a regular customer check yourself. 😡
Atmosphere: 1
Service: 1
Anthony Guzman
They move sooooo slow. Are they not paying them for they're work ethic? I have bartenders that can do this job alone I bet
Atmosphere: 5
Food: 4
Service: 1
Alberto Bustamante
**Review of Dunkin' Donuts: Disappointing Refill Policy**
I recently visited Dunkin' Donuts and was surprised to find out about their refill policy, or lack thereof, for their own branded cups. As a loyal customer who enjoys their coffee, I've always appreciated the convenience of bringing my own cup and assumed I could get a refill at a discounted price.
Upon inquiry, the manager informed me that refills on Dunkin' Donuts branded cups actually cost more than a new cup of coffee. This policy seems counterintuitive and quite disappointing for regular customers like myself who prefer to reduce waste and reuse our cups.
While I understand that policies can vary between franchises, it was disheartening to learn that Dunkin' Donuts doesn't incentivize customers to use their own cups in a more environmentally friendly manner. In fact, it feels like a missed opportunity for the company to promote sustainability and encourage customers to make eco-conscious choices.
I hope Dunkin' Donuts reevaluates this policy to better align with current environmental concerns and customer expectations. A more reasonable refill policy would not only benefit customers but also reflect positively on the company's commitment to sustainability. Until then, I'll have to reconsider how I support Dunkin' Donuts when choosing where to grab my next cup of coffee.
Atmosphere: 3
Food: 2
Service: 3
Texas
I highly recommend this Dunkin’ Donut fast friendly service
Been coming here for years since I work nearby and usually stop by for a coffee before work. The new workers they have do not know how to properly make coffee. They fill the cup with so much ice it's insane. When I tried to say something about this the girl working the counter gave me attitude and said she couldn't do anything about it. I would've asked for a refund but I was in a hurry to get to work so I just let it go. I will never be stopping by at this location again. Paying almost $7 for an improperly made cup of coffee, or should I say cup of ice because that's what I got.
Why give the option for walk in Pick-Up up if the doors are always closed
Atmosphere: 1
Service: 1
Horrible. Terrible service and half the staff is clueless.
Atmosphere: 1
Service: 1
I've been here 3 times using the drive thru and the customer service is always quite pleasant.
Atmosphere: 4
Food: 4
Service: 5
Super great place to go! The staff is always super friendly, and the food is great! Hightly recommend!
Atmosphere: 5
Food: 5
Service: 5
June 18th 3:02pm. Thank you to whoever just made my turtle blast. This is amazing. Perfect ratios. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin' drive-thru usually doesn't give me a bad experience, but today I bought my usual and went to my next destination, where the drink spilled all over my car because the top wasn't on it properly. I went back to buy the same drink and told the young woman what had happened, and she looked at the young man next to her and laughed. If I hadn't been a parent myself, things might have turned out differently! Make sure your kids are properly taught if you plan to have them work because that was really disrespectful!
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
This is a great dunkin' donuts. Thank you for running a great location!
Atmosphere: 4
Food: 4
Service: 4
Amazing coffee, amazing service and incredible atmosphere! 5/5 rating! That guy at the drive-thru is really friendly and professional! He always almost gets me buy a donut but I have to tell myself that I can’t! 5/5 rating! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I will be going to another location to get my breakfast. Recently every morning I stop by there is no jelly. When I ask for it, the employee starts to go get it but the tall girl always stops them and says that there is no jelly. I don't understand how you don't have any when you serve breakfast.
Atmosphere: 1
Food: 3
Service: 1
First of all learn how to treat people and it's always got to be one of us trying to show off but that's okay when they made one Dunkin donuts they made plenty more so you're just losing a regular customer trying to show out you don't know if I was purchasing something or not. I stopped by😡 here in the morning and buy breakfast and I always by coffee going home, but that's okay you just lost a regular customer check yourself. 😡
Atmosphere: 1
Service: 1
They move sooooo slow. Are they not paying them for they're work ethic? I have bartenders that can do this job alone I bet
Atmosphere: 5
Food: 4
Service: 1
**Review of Dunkin' Donuts: Disappointing Refill Policy**
I recently visited Dunkin' Donuts and was surprised to find out about their refill policy, or lack thereof, for their own branded cups. As a loyal customer who enjoys their coffee, I've always appreciated the convenience of bringing my own cup and assumed I could get a refill at a discounted price.
Upon inquiry, the manager informed me that refills on Dunkin' Donuts branded cups actually cost more than a new cup of coffee. This policy seems counterintuitive and quite disappointing for regular customers like myself who prefer to reduce waste and reuse our cups.
While I understand that policies can vary between franchises, it was disheartening to learn that Dunkin' Donuts doesn't incentivize customers to use their own cups in a more environmentally friendly manner. In fact, it feels like a missed opportunity for the company to promote sustainability and encourage customers to make eco-conscious choices.
I hope Dunkin' Donuts reevaluates this policy to better align with current environmental concerns and customer expectations. A more reasonable refill policy would not only benefit customers but also reflect positively on the company's commitment to sustainability. Until then, I'll have to reconsider how I support Dunkin' Donuts when choosing where to grab my next cup of coffee.
Atmosphere: 3
Food: 2
Service: 3
I highly recommend this Dunkin’ Donut fast friendly service
Atmosphere: 5
Food: 5
Service: 5
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