I’ve seen some negative reviews about this location, but I can honestly say my experiences here have always been very positive. It’s right on my way to and from work, so I stop here often, and it’s consistently reliable.
The double-lane drive-thru is always efficient, even when it’s busy, and my food has consistently been fresh and hot. I haven’t dined in yet, but the few times I’ve gone inside to grab something to go, the service has been friendly and professional. The building itself is clean, modern, and well-maintained.
I don’t really understand the negative comments, because this location has always delivered an excellent experience for me. I enjoy stopping here and will continue to visit regularly. Thank you to the staff for doing a great job. It’s appreciated.
Atmosphere: 5
Food: 5
Service: 5
Christopher Archer
The manager is incredibly impolite, not to mention racist towards us Hispanics. After ordering two meals, he handed my wife and I two burgers and a single coke at the drive through, charged us incorrectly, and then proceeded to pretend he couldn’t understand us, speaking English, mind you, just because we are Hispanic.
We handed him a debit card and told him to charge us whatever else he’d like to, as long as he gave us what we ordered, but he refused.
We had to park, walk inside, and wait until he - oh so graciously - decided to come over and cancel our order.
Yes, he cancelled it. Which means we left empty handed.
I have never in my 35 years of age, and visits to hundreds of different McDonalds locations in many different countries, had such terrible service. By far the least competent McDonalds employee I have ever met or heard of.
I recommend people avoid this location until he gets replaced.
Service: 1
David Dominguez
Paid for 6 sandwiches in the drive thru and when I got to the second window they asked me what was my order and I told them. Then they claimed I already received a bag of my order which I did not. I realize they must have given my order to the guy ahead of me and they told me to wait by the door as they figured things out. I waited for roughly ten minutes only to be told there was nothing they can do. Always recieve a receipt or else they will lie and steal your money
Service: 1
T
Horrible place !! They have the worst staff in customer service!! They are extremely rude especially the managers I will be calling corporate to make a complaint! I placed an order yesterday and the manager yelled at me, because there system went out. I was very disturbed by his actions. Also everyone I know that recently went to this Mc Donald’s have complained about their customer service or them giving out the incorrect order and there nasty attitudes. Totally unacceptable behavior! They will loose out on a lot of customers if they keep these kinds of people working there!
Brianna Carter
service is terrible and the workers have nasty attitudes
Atmosphere: 1
Food: 1
Service: 1
teeny miami
Ordered a large sprite i got a large seltzer water im on 1000
Food: 1
Service: 3
Cherrelle Phifer
The food was good. It delicious 😋 it was nice and 🔥 when I got home 🍟 🍔 happy meal and chicken nuggets fantastic
Atmosphere: 5
Food: 5
Service: 5
greg Jackson
Everytime I go to this location they either give me the wrong food or the food be extremely old got all the way home to see they didn't put the fries in the bag this is very frustrating they only care about the drive thru they have 3 to 4 cars pulled over waiting on food
Food: 1
Service: 1
Deborah Winfert
Good Food
Atmosphere: 4
Food: 4
Service: 4
Ashley Marshall
They got my order wrong, and I didn’t notice until I got home. I drove back and spoke with the manager, who had an attitude about the situation. This is exactly why I always take my receipt when they ask if I want one. She begrudgingly replaced my meal, but the customer service was terrible. If dealing with customers is such a burden, maybe it’s time for a new job.
Went throb drive thru... too get my grandbaby a chicken nugget happy meal
Food: 5
Service: 5
Adrian Gonzalez
Whenever I go to drive thru they always delay responding and I’ll be waiting for someone for minutes
Atmosphere: 1
Food: 3
Service: 1
Emma Young Bey
Only at this location..I was told only one order per car...I definitely will not spend my money there.
Service: 1
Shantell Washington
They are never ready for customers in the morning when they suppose to be open. I place an order every other morning through the app before I leave my house and when I get there they are not ready and I have to wait. Today no one answered the speaker so I had to knock on the window to get their attention. I waited over 15 minutes to get my food. I will drive a lil farther to make sure my order is ready and I won't be late for my appt. If you open at 4:30 am be ready then.
Atmosphere: 1
Food: 3
Service: 1
Ronda Washington
Worse in the world gave me a frozen chicken mcgriddle yes im calling idph
I’ve seen some negative reviews about this location, but I can honestly say my experiences here have always been very positive. It’s right on my way to and from work, so I stop here often, and it’s consistently reliable.
The double-lane drive-thru is always efficient, even when it’s busy, and my food has consistently been fresh and hot. I haven’t dined in yet, but the few times I’ve gone inside to grab something to go, the service has been friendly and professional. The building itself is clean, modern, and well-maintained.
I don’t really understand the negative comments, because this location has always delivered an excellent experience for me. I enjoy stopping here and will continue to visit regularly. Thank you to the staff for doing a great job. It’s appreciated.
Atmosphere: 5
Food: 5
Service: 5
The manager is incredibly impolite, not to mention racist towards us Hispanics.
After ordering two meals, he handed my wife and I two burgers and a single coke at the drive through, charged us incorrectly, and then proceeded to pretend he couldn’t understand us, speaking English, mind you, just because we are Hispanic.
We handed him a debit card and told him to charge us whatever else he’d like to, as long as he gave us what we ordered, but he refused.
We had to park, walk inside, and wait until he - oh so graciously - decided to come over and cancel our order.
Yes, he cancelled it. Which means we left empty handed.
I have never in my 35 years of age, and visits to hundreds of different McDonalds locations in many different countries, had such terrible service. By far the least competent McDonalds employee I have ever met or heard of.
I recommend people avoid this location until he gets replaced.
Service: 1
Paid for 6 sandwiches in the drive thru and when I got to the second window they asked me what was my order and I told them. Then they claimed I already received a bag of my order which I did not. I realize they must have given my order to the guy ahead of me and they told me to wait by the door as they figured things out. I waited for roughly ten minutes only to be told there was nothing they can do. Always recieve a receipt or else they will lie and steal your money
Service: 1
Horrible place !! They have the worst staff in customer service!! They are extremely rude especially the managers I will be calling corporate to make a complaint! I placed an order yesterday and the manager yelled at me, because there system went out. I was very disturbed by his actions. Also everyone I know that recently went to this Mc Donald’s have complained about their customer service or them giving out the incorrect order and there nasty attitudes. Totally unacceptable behavior! They will loose out on a lot of customers if they keep these kinds of people working there!
service is terrible and the workers have nasty attitudes
Atmosphere: 1
Food: 1
Service: 1
Ordered a large sprite i got a large seltzer water im on 1000
Food: 1
Service: 3
The food was good. It delicious 😋 it was nice and 🔥 when I got home 🍟 🍔 happy meal and chicken nuggets fantastic
Atmosphere: 5
Food: 5
Service: 5
Everytime I go to this location they either give me the wrong food or the food be extremely old got all the way home to see they didn't put the fries in the bag this is very frustrating they only care about the drive thru they have 3 to 4 cars pulled over waiting on food
Food: 1
Service: 1
Good Food
Atmosphere: 4
Food: 4
Service: 4
They got my order wrong, and I didn’t notice until I got home. I drove back and spoke with the manager, who had an attitude about the situation. This is exactly why I always take my receipt when they ask if I want one. She begrudgingly replaced my meal, but the customer service was terrible. If dealing with customers is such a burden, maybe it’s time for a new job.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went throb drive thru... too get my grandbaby a chicken nugget happy meal
Food: 5
Service: 5
Whenever I go to drive thru they always delay responding and I’ll be waiting for someone for minutes
Atmosphere: 1
Food: 3
Service: 1
Only at this location..I was told only one order per car...I definitely will not spend my money there.
Service: 1
They are never ready for customers in the morning when they suppose to be open. I place an order every other morning through the app before I leave my house and when I get there they are not ready and I have to wait. Today no one answered the speaker so I had to knock on the window to get their attention. I waited over 15 minutes to get my food. I will drive a lil farther to make sure my order is ready and I won't be late for my appt. If you open at 4:30 am be ready then.
Atmosphere: 1
Food: 3
Service: 1
Worse in the world gave me a frozen chicken mcgriddle yes im calling idph
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