Subway
135 E Bethalto Dr, Bethalto
(618) 377-2450
Recent Reviews
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Wasn't greeted when I walked in it's a bunch of young kids that have no customer service skills and can't make a sandwich it was the worst sandwiches my family had and I spent almost 30 dollars here this is my third time trying to give this place another chance it's horrible here and we won't be back I hope this location gets shut down...pitiful do better
I would leave less than 1 star if possible. Waited 25 minutes for our mobile order. They remade it twice and it was still not correct. My boyfriend had to call and ask what I had ordered because they couldn't read the receipt apparently. Completely terrible experience. Called to speak to a manager and was told one wasn't present.....
Worst subway I have ever been to. Staff is terrible so is food
Came in today around 1. When I walked in I didn’t get greeted and it was very awkward. Then when I bit into my sandwich, the chicken was still cold. I felt like I was an inconvenience to the 3 people working.
Atleast theres on here
Parking: Be patient very
Kid-friendliness: Ah i guess
Wheelchair accessibility: Kinda
Food: 2
Service: 1
Recommended dishes: Potato Chip, Chocolate Chip Cookie, Black Forest Ham
Management is completely unprofessional, order a sandwich for delivery, receive the order and everything but the chicken is missing, call to let them know it was made incorrectly and they want to say it was made correct and then hang up? Absolutely unprofessional and don't worry my wife and I will take your advice and will not be back!
Atmosphere: 1
Food: 2
Service: 1
I was treated very poorly by a short dark haired girl with a ponytail. I've been in a supervisory position for many years and I expected the people under me to give good customer service to every person they helped. This girl has no skills, was very short tempered and I would fire her on the spot.
Atmosphere: 1
Food: 5
Service: 1
I use to always (and sometimes still do) DoorDash my lunch from this subway and the people making my sandwich probably knew my order by heart. Everything was always so tasty and consistent.Great job team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
The food is good but i door dashed and they didn’t put three of the ingredients i wanted on my sandwich and it said it right in the receipt. i wish they would take the time to read instead of rushing!
Atmosphere: 3
Food: 5
Service: 3
Asked for bbq, and the bottle was labeled bbq but I knew it didn’t look like bbq sauce, turns out it was chipotle! If someone had an allergy this could’ve been a serious problem. Train your workers better!
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Really depends who you get. Got stuck waiting 20 minutes behind a self absorbed soccer mom of the room temperature iq variety then skipped in line by a door
Atmosphere: 3
Food: 3
Service: 3
Fresh ingredients that will satisfy yoyr pallet & cold beverages to satisfy your thirst. Staff friendly & prices
Atmosphere: 5
Food: 5
Service: 5
They didn't seem to know whatThey was doing. But the customer service was pretty
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Sweet Onion Chicken Teriyaki, Cookies, Raspberry Cheesecake, Roast Beef, 6 Pack Cookie Box
The 2 young men at the counter were very friendly and gave excellent service
Wheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Black Forest Ham Sandwich
Nice cashier my sandwich was made
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg
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