I never leave reviews but I’m pretty disappointed. If I could give this place a negative rating I would. I used to go here before work almost everyday for the past 2 years. But the last couple of months haven’t been pleasant. I’ve noticed a lot of new employees. Not sure if that’s a factor. But the customer service is awful. One employee in particular is very rude. If she doesn’t understand you in the drive thru she will just mess up your order ( this has happened many times). I won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
Ally
I love to grab some Starbucks in the morning before work and they are always so kind! The service is so fast even when it is busy. My order is always correct and they are always so nice to me. They are also so patient with me even when my order takes a while or is complicated!
Dietary restrictions: I love their oat milk and they have many other dairy replacements!
Kid-friendliness: You can go here with anyone of all ages!
Wheelchair accessibility: They have wheelchair accessible doors and counters
I don’t come to this Starbucks but I came here on February 8th and got a Venti Iced Peach Green Tea Lemonade. To my surprise there was a bug in my drink so do with that information what you will.
Food: 1
Joshua Matthew M. Samarita
Why the store is closed at 6:45pm even though the closing hour is 8:30pm?
Juliana Dryden
Almost every time I go here, they mess up my drink. I just went here today and I ordered an iced caramel latte with oat milk. And caramel drizzle. They gave me a mocha latte with regular milk and caramel drizzle . I guess they heard mocha instead of oat milk. I was literally the only car in the entire drive-through. When I told them about all of the employees looked at me through the window like I was crazy. Then some older woman came out and said that she took my order and that is exactly what I ordered. Not true first of all. Second of all, maybe if you weren’t that lazy and projected the order on the screen like you’re supposed to I could’ve corrected you before. Lastly, your job is not that hard you could’ve just remade my drink and went About your day. It’s not like you guys were busy at all. Lazily run starbucks.
Atmosphere: 1
Food: 1
Service: 1
Rain Storm
This is my go-to Starbucks, and they always do an amazing job! The coffee is consistently great, and the staff is respectful and welcoming. My only concern is the parking lot -it's never maintained. Given how much business Starbucks brings in, I'd hope they'd prioritize customer safety. In the winter, it's rarely plowed, and icy conditions are never salted. I truly appreciate this location and hope to see improvements for everyone
Atmosphere: 1
Food: 5
Service: 5
peter stangierski
Very good place
Atmosphere: 5
Food: 5
Service: 5
Luis Antonio Galvan Gamiño
Terrible service, they didn't have change for a 50 bill, and of course I went to buy somewhere else
Jennifer Sorrentino
Thank you to bloomingdale /lake st starbs! Totally put my order in the wrong location and they quickly and kindly helped me!
Atmosphere: 5
Food: 5
Service: 5
Kelly Manteck
This Bloomingdale Starbucks is great. The staff is always so kind and personable. Despite how busy they are, I always feel acknowledged and welcomed. Drink quality has been wonderful most of the time, too. In comparison to other locations, this one is prime!
This is the “Bacon” Gouda sandwich. I don’t frequent Starbucks at all, and they once again showed me why.
Atmosphere: 3
Food: 1
Service: 3
Christina Gowrylow
Drive thru service was great due to the person taking my order. She explained to me how she told the barista about my drink and how I wanted it which I thought was going above and beyond.
Atmosphere: 4
Food: 5
Service: 5
Valerie
Mobile order ready at pick up.
Atmosphere: 5
Food: 5
Service: 5
Kaly S
Didn’t get a sleeve with my HOT coffee this morning. When I asked for a sleeve the gal said no, and they aren’t distributing the sleeves anymore. Didn’t get a sorry or explanation! I’m paying 6 dollars a coffee and now no sleeve? Come on Starbucks you can do better!!!
I never leave reviews but I’m pretty disappointed. If I could give this place a negative rating I would. I used to go here before work almost everyday for the past 2 years. But the last couple of months haven’t been pleasant. I’ve noticed a lot of new employees. Not sure if that’s a factor. But the customer service is awful. One employee in particular is very rude. If she doesn’t understand you in the drive thru she will just mess up your order ( this has happened many times). I won’t be returning.
Atmosphere: 1
Food: 2
Service: 1
I love to grab some Starbucks in the morning before work and they are always so kind! The service is so fast even when it is busy. My order is always correct and they are always so nice to me. They are also so patient with me even when my order takes a while or is complicated!
Dietary restrictions: I love their oat milk and they have many other dairy replacements!
Kid-friendliness: You can go here with anyone of all ages!
Wheelchair accessibility: They have wheelchair accessible doors and counters
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Coffee Cake, Chocolate Croissant
I don’t come to this Starbucks but I came here on February 8th and got a Venti Iced Peach Green Tea Lemonade. To my surprise there was a bug in my drink so do with that information what you will.
Food: 1
Why the store is closed at 6:45pm even though the closing hour is 8:30pm?
Almost every time I go here, they mess up my drink. I just went here today and I ordered an iced caramel latte with oat milk. And caramel drizzle. They gave me a mocha latte with regular milk and caramel drizzle . I guess they heard mocha instead of oat milk. I was literally the only car in the entire drive-through. When I told them about all of the employees looked at me through the window like I was crazy. Then some older woman came out and said that she took my order and that is exactly what I ordered. Not true first of all. Second of all, maybe if you weren’t that lazy and projected the order on the screen like you’re supposed to I could’ve corrected you before. Lastly, your job is not that hard you could’ve just remade my drink and went About your day. It’s not like you guys were busy at all. Lazily run starbucks.
Atmosphere: 1
Food: 1
Service: 1
This is my go-to Starbucks, and they always do an amazing job! The coffee is consistently great, and the staff is respectful and welcoming. My only concern is the parking lot -it's never maintained. Given how much business Starbucks brings in, I'd hope they'd prioritize customer safety. In the winter, it's rarely plowed, and icy conditions are never salted. I truly appreciate this location and hope to see improvements for everyone
Atmosphere: 1
Food: 5
Service: 5
Very good place
Atmosphere: 5
Food: 5
Service: 5
Terrible service, they didn't have change for a 50 bill, and of course I went to buy somewhere else
Thank you to bloomingdale /lake st starbs! Totally put my order in the wrong location and they quickly and kindly helped me!
Atmosphere: 5
Food: 5
Service: 5
This Bloomingdale Starbucks is great. The staff is always so kind and personable. Despite how busy they are, I always feel acknowledged and welcomed. Drink quality has been wonderful most of the time, too. In comparison to other locations, this one is prime!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
This is the “Bacon” Gouda sandwich. I don’t frequent Starbucks at all, and they once again showed me why.
Atmosphere: 3
Food: 1
Service: 3
Drive thru service was great due to the person taking my order. She explained to me how she told the barista about my drink and how I wanted it which I thought was going above and beyond.
Atmosphere: 4
Food: 5
Service: 5
Mobile order ready at pick up.
Atmosphere: 5
Food: 5
Service: 5
Didn’t get a sleeve with my HOT coffee this morning. When I asked for a sleeve the gal said no, and they aren’t distributing the sleeves anymore. Didn’t get a sorry or explanation! I’m paying 6 dollars a coffee and now no sleeve? Come on Starbucks you can do better!!!
Atmosphere: 4
Food: 2
Service: 2
Drink was not drinking
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