Their coffee is great and their food is too. The beans they get are locally roasted by Gobena. Amazing quality coffee.
Atmosphere: 5
Food: 5
Service: 5
Jacob S.
I tried crafted today and got an iced latte with toffee. The drink had a small splash of milk and mostly water to give it a poor taste. The coffee tasted burnt as well. For the price I would go pretty much anywhere else, it has to be one of the worst in town. The space is kind of cool, but very tight. It was a bit too packed to enjoy.
Noah Legenski
Very nice! Went for coffee on a Saturday morning. My 1 year old liked to play in the sand. Was definitely busy getting drinks and the line was long. Because of the long line and the seating arrangement, it wouldn’t be super enjoyable to sit inside on a busy, rainy day.Parking: Can be tight to navigate
Atmosphere: 5
Food: 5
Service: 4
Elahe Javadi
Very interesting drinks (smoothies, caffeinated, alcoholoic)! Confusing menu that jumps from screen to screen, prices & sizes on the menu don't match reality, and the staff don't know why!Very nice ourltdoor seating area!Sand volleyball court!Not the friendliest staff, and this has been consistent over multiple visits !!!Bottomline: Visit if you're in the area!Dietary restrictions: They have 3 alternatives for milk!!!Parking: Easy to park!
Atmosphere: 5
Food: 5
Service: 3
JD McQueen
It they don’t have it or can’t make it, you don’t want it. Great place to hang out and talk while grabbing something to drink!
Atmosphere: 5
Food: 5
Service: 5
Wils N.
Great place to be. Comfortable, very clean and interesting atmosphere. Service was great, smooth, velvety coffee and decadent breakfast cakes.Michele, super busy running around managing every detail, and yet stops to ask how I am doing and sincerely thanking me for stopping by. Michelle is a 5 star gem. At Crafted the moving parts are perfectly in alignment. Crafted is a 5-star operation.
Atmosphere: 5
Service: 5
Chance Kesterson
This place is so slow. LolThey grow the beans before you get the coffee. Do not go here if you are in a rush....
Atmosphere: 1
Food: 2
Service: 2
Noah Hutton
Ran sound and performed at open mic night. The vibe was definitely that of a place you can be heard at. Bring your talent. Let us hear
Atmosphere: 5
Service: 5
Burke Blakney
amazing staff, the person that made my drink was very nice and was fast to make my drink.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brew of the Day
Krysta Denny
Crafted coffee used to be a place that I would go to multiple times a week but after today I am not giving them anymore chances. I’m not sure what has happened but in the last few months the service has drastically gone downhill. They seem to be short staffed a lot and the staff that does work there doesn’t seem to pay attention to detail. I often get my order wrong and have extremely long wait times. The hours have also changed to where they open later in the morning. The brews of the day are posted mid week at times. I’m very disappointed that my favorite place has had so many negative changes in the last few months. I wish the service and attentiveness would go back to how it was months prior.
Excellent coffee & delicious pastries at reasonable prices.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brew of the Day
Jarrod H.
The ambiance and service is fine but the drinks are below average. Ordered an Americano and it was a weak coffee at best with no flavor. Definitely not worth almost $5. I will stick with Dunkin when I'm in town. I would much rather support a local coffee shop but the quality isn't there.
Jammie Hill
Great coffee, best in
Atmosphere: 5
Food: 5
Service: 5
David Newmister
Spent 20 minutes in the drive thru for one cup of coffee. When I asked the manager why it took so long she stammered and stuttered something about someone not showing up this morning. When asked what she was doing to try and helped she again stammered and stuttered something about trying. Clearly, she has little if any people skills. Plus, a sincere apology would have helped, but she didn't even have the class to apologize. Had I been on the way to the office I'd have been late. Sorry Crafted Brew, you just lost a customer, not only because of the horrible service, but because the manager clearly didn't give a damn.
Mary H.
The concept and potential is great, but the execution is lacking profusely. I've tried this coffee house multiple times, and it is lacking in consistency with the customer service, ordering process, and quality of drink. There needs to be a voice of the customer, so improvements can be made and potential is achieved. The selection of sugar-free syrups is a definite plus, as the Bucks does not offer as many. The prices are, as stated in other reviews, much more than other coffee houses, but if you're like me, you're willing to pay for good coffee and good customer service. Listen to the voice of the customer and the employees. Simplify your ordering process, consistency of product, master the basics, and standardize your customer service expectations. Kaizen!You have great potential.
Their coffee is great and their food is too. The beans they get are locally roasted by Gobena. Amazing quality coffee.
Atmosphere: 5
Food: 5
Service: 5
I tried crafted today and got an iced latte with toffee. The drink had a small splash of milk and mostly water to give it a poor taste. The coffee tasted burnt as well. For the price I would go pretty much anywhere else, it has to be one of the worst in town. The space is kind of cool, but very tight. It was a bit too packed to enjoy.
Very nice! Went for coffee on a Saturday morning. My 1 year old liked to play in the sand. Was definitely busy getting drinks and the line was long. Because of the long line and the seating arrangement, it wouldn’t be super enjoyable to sit inside on a busy, rainy day.Parking: Can be tight to navigate
Atmosphere: 5
Food: 5
Service: 4
Very interesting drinks (smoothies, caffeinated, alcoholoic)! Confusing menu that jumps from screen to screen, prices & sizes on the menu don't match reality, and the staff don't know why!Very nice ourltdoor seating area!Sand volleyball court!Not the friendliest staff, and this has been consistent over multiple visits !!!Bottomline: Visit if you're in the area!Dietary restrictions: They have 3 alternatives for milk!!!Parking: Easy to park!
Atmosphere: 5
Food: 5
Service: 3
It they don’t have it or can’t make it, you don’t want it. Great place to hang out and talk while grabbing something to drink!
Atmosphere: 5
Food: 5
Service: 5
Great place to be. Comfortable, very clean and interesting atmosphere. Service was great, smooth, velvety coffee and decadent breakfast cakes.Michele, super busy running around managing every detail, and yet stops to ask how I am doing and sincerely thanking me for stopping by. Michelle is a 5 star gem. At Crafted the moving parts are perfectly in alignment. Crafted is a 5-star operation.
Atmosphere: 5
Service: 5
This place is so slow. LolThey grow the beans before you get the coffee. Do not go here if you are in a rush....
Atmosphere: 1
Food: 2
Service: 2
Ran sound and performed at open mic night. The vibe was definitely that of a place you can be heard at. Bring your talent. Let us hear
Atmosphere: 5
Service: 5
amazing staff, the person that made my drink was very nice and was fast to make my drink.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brew of the Day
Crafted coffee used to be a place that I would go to multiple times a week but after today I am not giving them anymore chances. I’m not sure what has happened but in the last few months the service has drastically gone downhill. They seem to be short staffed a lot and the staff that does work there doesn’t seem to pay attention to detail. I often get my order wrong and have extremely long wait times. The hours have also changed to where they open later in the morning. The brews of the day are posted mid week at times. I’m very disappointed that my favorite place has had so many negative changes in the last few months. I wish the service and attentiveness would go back to how it was months prior.
Service: 1
Restaurantji Recommends
Excellent coffee & delicious pastries at reasonable prices.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Brew of the Day
The ambiance and service is fine but the drinks are below average. Ordered an Americano and it was a weak coffee at best with no flavor. Definitely not worth almost $5. I will stick with Dunkin when I'm in town. I would much rather support a local coffee shop but the quality isn't there.
Great coffee, best in
Atmosphere: 5
Food: 5
Service: 5
Spent 20 minutes in the drive thru for one cup of coffee. When I asked the manager why it took so long she stammered and stuttered something about someone not showing up this morning. When asked what she was doing to try and helped she again stammered and stuttered something about trying. Clearly, she has little if any people skills. Plus, a sincere apology would have helped, but she didn't even have the class to apologize. Had I been on the way to the office I'd have been late. Sorry Crafted Brew, you just lost a customer, not only because of the horrible service, but because the manager clearly didn't give a damn.
The concept and potential is great, but the execution is lacking profusely. I've tried this coffee house multiple times, and it is lacking in consistency with the customer service, ordering process, and quality of drink. There needs to be a voice of the customer, so improvements can be made and potential is achieved. The selection of sugar-free syrups is a definite plus, as the Bucks does not offer as many. The prices are, as stated in other reviews, much more than other coffee houses, but if you're like me, you're willing to pay for good coffee and good customer service. Listen to the voice of the customer and the employees. Simplify your ordering process, consistency of product, master the basics, and standardize your customer service expectations. Kaizen!You have great potential.