Recommended dishes: Turkey Tom, Giant 11 Country Club
Nicholas Meister
Freaky fast means freaky whenever it's convient for jimmy johns to deliver.
Atmosphere: 1
Food: 4
Service: 1
K Westervelt
I love JJ's bread. I have only ever had the Vito sandwich, but I rarely want anything else. I tried their pesto pasta salad once, but didn't care for it. The Jimmy's chips are pretty good. They used to have what they called Jimmy's mustard, which was delicious, but for some misguided reason, they no longer offer that as a condiment. Too bad.
I usually order pickup through the drive through, which is unfortunate because you have to wait for the cars in front of you, who might just be ordering a sandwich on the spot. The parking is terrible.
This location doesn't seem to pay attention to the requests made online, like extra oil and vinegar, so you don't always get what you request.
I've ordered sandwiches at other Jimmy's locations, and special requests have never been ignored. Just this location seems to disregard special requests for online orders.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Vito
Its Just Me
Came in for a birthday freebie but I guess they don’t do that every year after your first year on the awards app. So I still bought lunch and the staff is very friendly. Really loved that they have toasted sandwiches now!!
Parking: Very tight spaces in a shared lot with other businesses. Drive through in the middle of parking area. It’s weird.
Wheelchair accessibility: Big ramp near front door.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Totally Tuna
Mason
I get better wraps from gas stations. Multiple times they "forgot" to put meat in my order. Do not go to this place ever! Hyvee is very close and they have much better wraps and sandwiches. This location just needs to shut down and stop ripping people off.
Atmosphere: 1
Food: 1
Service: 1
Randy Fitchhorn
I have sent responses to the site you suggested and have never received a response. Go figure. Multiple responses I have submitted and nothing. That goes to show as long as you have the money actual feedback doesn't really matter to companies. Good luck with that in the long run.
Atmosphere: 3
Food: 4
Service: 3
Douglas Floyd
This Jimmy John is a Great Jimmy John's! The store is so clean the workers are so friendly & helpful. Was greeted & helped Immediately. The Bourbon Sandwich I was lucky enough to grab is so satisfying & filling. Great Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
Mari L.
Worst Jimmy John's location I've ever gone to. This order was placed online for 8pm on November 9th 2024. Order # 30940748157403138. I had to wait 15 minutes in the drive thru because they didn't even start my pickup order when they had 30 minutes to make it since I placed the order online. I ordered a hot chicken bacon ranch sandwich combo and a chicken ceasar wrap for my husband. There wasn't any chicken or bacon on the hot sandwich as you can see in the photo. They toasted it with the lettuce and tomatoes on the bread. Common sense should tell you to toast the sandwich with only the chicken and bacon and not the veggies. The chicken ceasar wrap didn't have any chicken or croutons. I could've paid the same amount and gotten something way better anywhere else in town. By the time I got home the lettuce was soggy on the hot sandwich. I threw it out and only ate the chips and soda for dinner. Never going back to a Jimmy John's. All my money will go to Jersey Mike's.
Atmosphere: 1
Food: 1
Service: 1
Danny Sauer
The food is always made accurately and the people are generally at least cordial if not full-on friendly. The drive-through moves well, and there's plenty of clean seating inside. This is a good Jimmy John's location.
Parking: The parking lot has a very steep entrance which scrapes most regular cars. Come in the back way behind Jim's Steakhouse if you're not in something with off-road capability. :)
Food: 5
Service: 5
Jack Christensen
Ordered online and picked up. Staff was nice during interactions
The service was good, however, the sandwich I ordered was not supposed to have mayonnaise yet they added mayonnaise to my sandwich which meant I want able to eat my sandwich for lunch.
Atmosphere: 5
Food: 4
Service: 3
Laqopariel Mitchell
Terrible customer service
Chris Homan
The man we ordered from said our coupon would work when we paid. We said we thought we had to do it in advance and he said we were incorrect. The coupon did not work and should have been used in advance.
Atmosphere: 4
Food: 5
Service: 3
Ande Wishall
Main reason for 1 star: Shrinkflation has hit the Jimmy Cookie. It's tiny now, as evidenced by the fact that they haven't shrunk the packaging (yet). And it's $3 now. It was $2 and huge not that long ago.
Hot sandwiches now (?) I tried the meatball and it was a mistake. Very gross. I guess don't order hot food from a place that only recently learned to cook.
Food: 1
Service: 5
John Nafziger
We waited almost 30 minutes in the drive-thru. Not so freaky fast! The sandwiches were on par per usual. So, don't want to be too harsh.
Sandwiches were awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Giant 11 Country Club
Freaky fast means freaky whenever it's convient for jimmy johns to deliver.
Atmosphere: 1
Food: 4
Service: 1
I love JJ's bread. I have only ever had the Vito sandwich, but I rarely want anything else. I tried their pesto pasta salad once, but didn't care for it. The Jimmy's chips are pretty good. They used to have what they called Jimmy's mustard, which was delicious, but for some misguided reason, they no longer offer that as a condiment. Too bad.
I usually order pickup through the drive through, which is unfortunate because you have to wait for the cars in front of you, who might just be ordering a sandwich on the spot. The parking is terrible.
This location doesn't seem to pay attention to the requests made online, like extra oil and vinegar, so you don't always get what you request.
I've ordered sandwiches at other Jimmy's locations, and special requests have never been ignored. Just this location seems to disregard special requests for online orders.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Vito
Came in for a birthday freebie but I guess they don’t do that every year after your first year on the awards app. So I still bought lunch and the staff is very friendly. Really loved that they have toasted sandwiches now!!
Parking: Very tight spaces in a shared lot with other businesses. Drive through in the middle of parking area. It’s weird.
Wheelchair accessibility: Big ramp near front door.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Totally Tuna
I get better wraps from gas stations. Multiple times they "forgot" to put meat in my order. Do not go to this place ever! Hyvee is very close and they have much better wraps and sandwiches. This location just needs to shut down and stop ripping people off.
Atmosphere: 1
Food: 1
Service: 1
I have sent responses to the site you suggested and have never received a response. Go figure. Multiple responses I have submitted and nothing. That goes to show as long as you have the money actual feedback doesn't really matter to companies. Good luck with that in the long run.
Atmosphere: 3
Food: 4
Service: 3
This Jimmy John is a Great Jimmy John's! The store is so clean the workers are so friendly & helpful. Was greeted & helped Immediately. The Bourbon Sandwich I was lucky enough to grab is so satisfying & filling. Great Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
Worst Jimmy John's location I've ever gone to. This order was placed online for 8pm on November 9th 2024. Order # 30940748157403138. I had to wait 15 minutes in the drive thru because they didn't even start my pickup order when they had 30 minutes to make it since I placed the order online. I ordered a hot chicken bacon ranch sandwich combo and a chicken ceasar wrap for my husband. There wasn't any chicken or bacon on the hot sandwich as you can see in the photo. They toasted it with the lettuce and tomatoes on the bread. Common sense should tell you to toast the sandwich with only the chicken and bacon and not the veggies. The chicken ceasar wrap didn't have any chicken or croutons. I could've paid the same amount and gotten something way better anywhere else in town. By the time I got home the lettuce was soggy on the hot sandwich. I threw it out and only ate the chips and soda for dinner. Never going back to a Jimmy John's. All my money will go to Jersey Mike's.
Atmosphere: 1
Food: 1
Service: 1
The food is always made accurately and the people are generally at least cordial if not full-on friendly. The drive-through moves well, and there's plenty of clean seating inside. This is a good Jimmy John's location.
Parking: The parking lot has a very steep entrance which scrapes most regular cars. Come in the back way behind Jim's Steakhouse if you're not in something with off-road capability. :)
Food: 5
Service: 5
Ordered online and picked up. Staff was nice during interactions
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Vito
Restaurantji Recommends
The service was good, however, the sandwich I ordered was not supposed to have mayonnaise yet they added mayonnaise to my sandwich which meant I want able to eat my sandwich for lunch.
Atmosphere: 5
Food: 4
Service: 3
Terrible customer service
The man we ordered from said our coupon would work when we paid. We said we thought we had to do it in advance and he said we were incorrect. The coupon did not work and should have been used in advance.
Atmosphere: 4
Food: 5
Service: 3
Main reason for 1 star: Shrinkflation has hit the Jimmy Cookie.
It's tiny now, as evidenced by the fact that they haven't shrunk the packaging (yet). And it's $3 now. It was $2 and huge not that long ago.
Hot sandwiches now (?)
I tried the meatball and it was a mistake. Very gross. I guess don't order hot food from a place that only recently learned to cook.
Food: 1
Service: 5
We waited almost 30 minutes in the drive-thru. Not so freaky fast!
The sandwiches were on par per usual. So, don't want to be too harsh.
Food: 5
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