This place was very hyped up to us, so we were really looking forward to trying. My fiancé and a couple of our friends went for his birthday and our experience was less than pleasant. For one, our waitress was a little condescending. She asked what I wanted to drink and I said “I’ll just do a water” to which she responded “I was asking what you wanted other than water” she had JUST sat the menus down so I didn’t have time to look and to be quick I asked her what the options were, assuming she’d tell me what brand of pop products, tea, etc. she responded by handing me a cocktail menu.
I ordered the stuffed chicken breast. The chicken was over cooked and so dry to the point the texture was unbearable to chew. I ordered a salad for my side and when asked which dressing I’d like I asked for Caesar. The waitress told me that would be an up charge (which I do appreciate) and when I asked her what other options there were that wouldn’t be extra, she was once again condescending and told me what came on the salad. I had to ask again “what DRESSINGS?”
Our friend ordered a ribeye that had a piece of rope cooked into it that he didn’t discover until taking a bite that he wasn’t able to chew. My fiancé and our other friend ordered au gratin for a side and out came a bowl of what were the thickest cut potatoes and what looked like velveeta cheese. Both of them couldn’t take more than 1 bite.
We were hardly checked up on. When the waitress DID check up on us, she seemed less than concerned that all of us still had full plates and refused boxes. It was like she knew the food was awful because she didn’t even ask how things turned out.
I just can’t believe we wasted $100 on such terrible food and lack of service. Reviews on this place are great so maybe we just went on an off night, but still most likely would not be going back and risking it.
Atmosphere: 3
Food: 2
Service: 2
Yetemar-Kenyell Cross
Rule #1: Do NOT let the outside appearances fool you. Looks are deceptive. It’s a very nondescript building (we tried figuring out how to get in…lol…go into the door facing Washington Street). Mama found out about this place, so I took her here for her birthday. If you’re hungry, grab a cheeseburger. If you want a divine dining experience, come HERE. The inside kinda looks like a multi-level Frank Lloyd Wright-esque meets Western intersection of elegance, charm, and serenity. Jim’s was founded in 1960, and a wonderful level of excellence is shown in the service (our server Brooke and attendant Josh were fabulous); in the food presentation from the salad to the appetizers to the main course. The food blew my taste buds in all four compass directions. Mama gave this restaurant NINE stars. I’d give it ten. There’s a piano bar adjacent to the dining area. Wanna make a birthday, anniversary, or anything else more memorable? Come HERE. Wanna treat yourself like a king or queen? Come HERE.
Atmosphere: 5
Food: 5
Service: 5
Historic Midwest
Vegetarian options: It's a steakhouse. But everything is good. The cream of Spinach was awesome.
Atmosphere: 5
Food: 5
Service: 5
Natalie Marsh
I would love to give 5 stars all around, but there is one serious problem with this establishment. There is an 'Exit' sign on the stairs pointing to double doors that look like the main entrance, but they're locked. Not only was this a pain for someone on crutches, it's a major hazard in case of fire! Fire exits cannot be locked and unusable!
That aside, we absolutely loved this place! Our server, Brook, was phenomenal. The food was 5-star quality, and everything I've been raised to expect from a great steakhouse, and the desserts are incredible.
We had the calamari, steak and lobster (The Boomer), the Sea Bass special, and the Chicken Italiano. Sides were New England clam chowder, side salad with bleu cheese, baked potato, and french fries.
I can't recommend all of these enough! The steak is buttery soft, the lobster was perfectly cooked and fluffed, the chicken didn't require a knife to cut, the sea bass was actually crunchy on the outside and melt-in-your-mouth juicy on the inside. My side salad came with real bleu cheese, and my only complaint is the excessive amount of peas (photo below). The baked potato was perfectly done, the chowder was fantastic, and the fries were crispy and delicious.
As this was a birthday dinner, they brought a complimentary slice of New York style cheesecake, which was made to perfection. All of this was paired with their Moscato by the glass.
Live entertainment was going from the moment we walked in to the moment we left. There was piano, percussion, trumpet, bass guitar, and vocals. They played a wide variety of jazz and classic hits, including Piano Man. This was a real treat!
Parking: There are no handicapped parking spaces, so the front parking is where to go for wheelchair access. During busy times, people without placards take these spaces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Calamari, Steak, Chicken Italiano
Brooke Nettum
I wish I could say this was a good experience. The staff were extremely judgmental and rude, service was very slow. Ordered the prime rib and it was extremely dry and had no flavor. Was hoping to find a nice steak house while passing through, but was extremely disappointed. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Mary Sigler
We visited Jim's tonight for our anniversary, all 5 stars go to our server Alex (aka Rebecca, Becky personal joke between us). Yes, all the food was phenomenal (thank you chef) but Alex made our night!! She knows her job, she was super patient with me (I'm a bit over the top), she absolutely made our night!! If you make to Jim's, totally ask to have her as a server (just don't be there when we are, im extra) Thank you Alex aka Becky you are the bar girl!!
Atmosphere: 5
Food: 5
Service: 5
Ray Dunn
More of elderly crowd place but food was good.
Atmosphere: 3
Food: 4
Service: 4
Gabriella Vallejo
Kid-friendliness: They are really nice to the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger and Fries, Carrot Cake, French Fries, Fried Chicken, Chicken Noodle Soup, Brittany Salad, French Onion, Key Lime Pie, Oysters Rockefeller, Steak
Really good steaks. It is kid friendly. But I wouldn't suggest taking kids under 12
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brittany Salad, Steak
Brook Paslay
Jim’s is a traditional steak house. White table clothes, live piano music, mood lighting. The atmosphere is relaxing and intimate. The food is wonderful and the service is attentive. Their steaks are cooked perfectly each time I’ve ordered.
If you are looking for a true steak house experience with great food and good service, this is it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Sagan Drake
Overall I love this place but I ordered the Filet special ($64 a cut) medium well and it came out incredibly well done and was very dry. I took a few bites hoping it got better but it didn’t. When I mentioned this to the server she brought it back to the kitchen and they offered a free slice of cheesecake because “it looked pink to the kitchen”. I asked if it’s possible to get some percentage taken off the bill since it was an EXPENSIVE cut that was clearly overcooked. The MOD came out and, although very nice, said it also looked “very pink in the middle” and then recommended that next time I order “medium plus”…what? Why would I ordered medium plus when I wanted medium well and didn’t even get that?….I’ve ordered many steaks in my time and I know what medium well is and when it’s cooked this brown it is not “medium well” (photos for reference). I stopped saying anything. They did eventually take 30% off of the steak but the fact that I had two people try to gaslight me was crazy. Not taking responsibility for a mistake is wild and then trying to make the customer feel bad for not enjoying their incorrect meal is not good customer service. I am a human and I eat, and I know what a medium well cut is supposed to look like…woof.
Atmosphere: 5
Food: 1
Service: 3
Keagen Schultz
Food was delicious, worth the price. The place itself is dingy. Dated interior, dirty floors, the silverware at our table had old food crusted on it. Ambience felt hostile, no music and dim lightning and the staff just ghosted around, it almost felt like they didn't want us in there. Other tables were sat and read the house specialties and current featured dishes , we were not. Oh well. We came dressed decent thinking it was a nice restaurant and would warrant some decorum, only to be sat next to a guy in Crocs, khaki shorts and a t-shirt. Another man across from our table actually stopped eating to stare, almost slack jawed and in front of his wife, at my girlfriend the entire time she walked to the bathroom. I know restaurants cannot control their patrons but a lot of the regulars seem to be rather gross, and the vibe of the restaurant seems to cater to it (again, dingy and dirty) Waitress seemed busy to be doing anything other than assisting us. Rum and coke was served with a flat coke. Busboy clearly hated his job. Salad was odd, served with peas (?) And looked like someone dumped mayonnaise all over it. The actual food was amazing though. Maybe it was just an "off" night.
Atmosphere: 1
Food: 5
Service: 2
JAMES JASPERS
Went with my sister and her family and we're not going back to Jim's stake house first thing is when we went in is has a funky small like a nursing house we got to table way in the back of the restaurant the staff was okay but not great the food was not great for the price you have to pay was very disappointed the restroom was messy was told that this was the best place for steak but would disagree with that there was another party that was loud and rude didn't like how they were talking for the amount of the Bill and what you get it's not worth the money
Best steak and Lobster. Always perfect!!
Atmosphere: 5
Food: 5
Service: 5
Good place and good food makes tummy happy
full
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Salmon, Steak
This place was very hyped up to us, so we were really looking forward to trying. My fiancé and a couple of our friends went for his birthday and our experience was less than pleasant. For one, our waitress was a little condescending. She asked what I wanted to drink and I said “I’ll just do a water” to which she responded “I was asking what you wanted other than water” she had JUST sat the menus down so I didn’t have time to look and to be quick I asked her what the options were, assuming she’d tell me what brand of pop products, tea, etc. she responded by handing me a cocktail menu.
I ordered the stuffed chicken breast. The chicken was over cooked and so dry to the point the texture was unbearable to chew. I ordered a salad for my side and when asked which dressing I’d like I asked for Caesar. The waitress told me that would be an up charge (which I do appreciate) and when I asked her what other options there were that wouldn’t be extra, she was once again condescending and told me what came on the salad. I had to ask again “what DRESSINGS?”
Our friend ordered a ribeye that had a piece of rope cooked into it that he didn’t discover until taking a bite that he wasn’t able to chew. My fiancé and our other friend ordered au gratin for a side and out came a bowl of what were the thickest cut potatoes and what looked like velveeta cheese. Both of them couldn’t take more than 1 bite.
We were hardly checked up on. When the waitress DID check up on us, she seemed less than concerned that all of us still had full plates and refused boxes. It was like she knew the food was awful because she didn’t even ask how things turned out.
I just can’t believe we wasted $100 on such terrible food and lack of service. Reviews on this place are great so maybe we just went on an off night, but still most likely would not be going back and risking it.
Atmosphere: 3
Food: 2
Service: 2
Rule #1: Do NOT let the outside appearances fool you. Looks are deceptive. It’s a very nondescript building (we tried figuring out how to get in…lol…go into the door facing Washington Street). Mama found out about this place, so I took her here for her birthday. If you’re hungry, grab a cheeseburger. If you want a divine dining experience, come HERE. The inside kinda looks like a multi-level Frank Lloyd Wright-esque meets Western intersection of elegance, charm, and serenity. Jim’s was founded in 1960, and a wonderful level of excellence is shown in the service (our server Brooke and attendant Josh were fabulous); in the food presentation from the salad to the appetizers to the main course. The food blew my taste buds in all four compass directions. Mama gave this restaurant NINE stars. I’d give it ten. There’s a piano bar adjacent to the dining area. Wanna make a birthday, anniversary, or anything else more memorable? Come HERE. Wanna treat yourself like a king or queen? Come HERE.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: It's a steakhouse. But everything is good. The cream of Spinach was awesome.
Atmosphere: 5
Food: 5
Service: 5
I would love to give 5 stars all around, but there is one serious problem with this establishment. There is an 'Exit' sign on the stairs pointing to double doors that look like the main entrance, but they're locked. Not only was this a pain for someone on crutches, it's a major hazard in case of fire! Fire exits cannot be locked and unusable!
That aside, we absolutely loved this place! Our server, Brook, was phenomenal. The food was 5-star quality, and everything I've been raised to expect from a great steakhouse, and the desserts are incredible.
We had the calamari, steak and lobster (The Boomer), the Sea Bass special, and the Chicken Italiano. Sides were New England clam chowder, side salad with bleu cheese, baked potato, and french fries.
I can't recommend all of these enough! The steak is buttery soft, the lobster was perfectly cooked and fluffed, the chicken didn't require a knife to cut, the sea bass was actually crunchy on the outside and melt-in-your-mouth juicy on the inside. My side salad came with real bleu cheese, and my only complaint is the excessive amount of peas (photo below). The baked potato was perfectly done, the chowder was fantastic, and the fries were crispy and delicious.
As this was a birthday dinner, they brought a complimentary slice of New York style cheesecake, which was made to perfection. All of this was paired with their Moscato by the glass.
Live entertainment was going from the moment we walked in to the moment we left. There was piano, percussion, trumpet, bass guitar, and vocals. They played a wide variety of jazz and classic hits, including Piano Man. This was a real treat!
Parking: There are no handicapped parking spaces, so the front parking is where to go for wheelchair access. During busy times, people without placards take these spaces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Calamari, Steak, Chicken Italiano
I wish I could say this was a good experience. The staff were extremely judgmental and rude, service was very slow. Ordered the prime rib and it was extremely dry and had no flavor. Was hoping to find a nice steak house while passing through, but was extremely disappointed. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
We visited Jim's tonight for our anniversary, all 5 stars go to our server Alex (aka Rebecca, Becky personal joke between us). Yes, all the food was phenomenal (thank you chef) but Alex made our night!! She knows her job, she was super patient with me (I'm a bit over the top), she absolutely made our night!! If you make to Jim's, totally ask to have her as a server (just don't be there when we are, im extra) Thank you Alex aka Becky you are the bar girl!!
Atmosphere: 5
Food: 5
Service: 5
More of elderly crowd place but food was good.
Atmosphere: 3
Food: 4
Service: 4
Kid-friendliness: They are really nice to the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger and Fries, Carrot Cake, French Fries, Fried Chicken, Chicken Noodle Soup, Brittany Salad, French Onion, Key Lime Pie, Oysters Rockefeller, Steak
Restaurantji Recommends
Really good steaks. It is kid friendly. But I wouldn't suggest taking kids under 12
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brittany Salad, Steak
Jim’s is a traditional steak house. White table clothes, live piano music, mood lighting. The atmosphere is relaxing and intimate. The food is wonderful and the service is attentive. Their steaks are cooked perfectly each time I’ve ordered.
If you are looking for a true steak house experience with great food and good service, this is it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Overall I love this place but I ordered the Filet special ($64 a cut) medium well and it came out incredibly well done and was very dry. I took a few bites hoping it got better but it didn’t. When I mentioned this to the server she brought it back to the kitchen and they offered a free slice of cheesecake because “it looked pink to the kitchen”. I asked if it’s
possible to get some percentage taken off the bill since it was an EXPENSIVE cut that was clearly overcooked. The MOD came out and, although very nice, said it also looked “very pink in the middle” and then recommended that next time I order “medium plus”…what? Why would I ordered medium plus when I wanted medium well and didn’t even get that?….I’ve ordered many steaks in my time and I know what medium well is and when it’s cooked this brown it is not “medium well” (photos for reference). I stopped saying anything. They did eventually take 30% off of the steak but the fact that I had two people try to gaslight me was crazy. Not taking responsibility for a mistake is wild and then trying to make the customer feel bad for not enjoying their incorrect meal is not good customer service. I am a human and I eat, and I know what a medium well cut is supposed to look like…woof.
Atmosphere: 5
Food: 1
Service: 3
Food was delicious, worth the price. The place itself is dingy. Dated interior, dirty floors, the silverware at our table had old food crusted on it. Ambience felt hostile, no music and dim lightning and the staff just ghosted around, it almost felt like they didn't want us in there. Other tables were sat and read the house specialties and current featured dishes , we were not. Oh well. We came dressed decent thinking it was a nice restaurant and would warrant some decorum, only to be sat next to a guy in Crocs, khaki shorts and a t-shirt. Another man across from our table actually stopped eating to stare, almost slack jawed and in front of his wife, at my girlfriend the entire time she walked to the bathroom. I know restaurants cannot control their patrons but a lot of the regulars seem to be rather gross, and the vibe of the restaurant seems to cater to it (again, dingy and dirty) Waitress seemed busy to be doing anything other than assisting us. Rum and coke was served with a flat coke. Busboy clearly hated his job. Salad was odd, served with peas (?) And looked like someone dumped mayonnaise all over it. The actual food was amazing though. Maybe it was just an "off" night.
Atmosphere: 1
Food: 5
Service: 2
Went with my sister and her family and we're not going back to Jim's stake house first thing is when we went in is has a funky small like a nursing house we got to table way in the back of the restaurant the staff was okay but not great the food was not great for the price you have to pay was very disappointed the restroom was messy was told that this was the best place for steak but would disagree with that there was another party that was loud and rude didn't like how they were talking for the amount of the Bill and what you get it's not worth the money
Atmosphere: 1
Food: 1
Service: 2
Loading...