McDonald's
3102 E Empire St, Bloomington
(309) 661-2004
Recent Reviews
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Service has been much better the last few times I've been here aside from the first cashier in drive through that could care less. But can be ignored. Otherwise food has been fresh almost every time after 10pm when expecting it not to be. Whoever is at last window is friendly atleast as well.
Food is somewhat sub-par and service is excruciatingly slow.
Atmosphere: 4
Food: 3
Service: 2
Severely understaffed location with hit or miss quality of food.
Atmosphere: 2
Food: 2
Service: 1
Prices to high for what you gy
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, Crispy Chicken Sandwich
The manager, Ana, is extraordinarily rude, even when apologizing for serving you the wrong food. I ordered four Big Breakfast with Hotcake meals, and one arrived like the picture: no hashbrown, no biscuit, and no hotcakes. This was a curbside pickup, so I drove all the way home, realized the store's mistake, and had to drive all the way back.
I told Ana what happened, and she tried to convince me that this WAS a Big Breakfast. I explained to the McDonald's employee the contents of this McDonald's item, and without a word, she took the incorrect item from my hands, and tossed it in the trash. Only five minutes later did she let me know that the crew was making my food.
When she brought me my meal, I asked her if she had thrown away the other one. She responded with a sour attitude, declaring that "everything gets thrown away, that's how it works!"
I was actually somewhat looking forward to bringing the extra food home, even if it was mistaken.
After that, I had to drag a refund out of her, and when I got home, I realized that I was STILL missing the hashbrown. Absolutely terrible service.
Atmosphere: 3
Food: 3
Service: 1
Owners have decided to run skeleton crews after firing many of their experienced workers everyone should expect massive waits until the owners see it was a bad call to make. One of the former workers told me they normally run at 75% profits and the owners want it to be 80% at the cost of customers time
Atmosphere: 1
Food: 1
Service: 2
For a drive through good and hot and pretty tasty.
Atmosphere: 4
Food: 5
Service: 5
Good food
Good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac
I was really hungry, it solved that
Atmosphere: 5
Food: 2
Service: 2
Good quality of food, great service and clean.
Restaurantji Recommends
Did mobile app so didn't rate atmosphere.
3 of 4 orders ok. Double quarter pounder with cheese deluxe, on the bottom of bag, was missing several ingredients. We'd already driven away, on our way out of town so didn't go back. Thoroughly bummed about it!
Food: 3
Service: 3
The manager at the night shift is soo loud for no reason and by doing that she doesn'tmake people feel quite comfortable dining in. I recommend her going to therapy or something.
The store was okay. But nothing special. I'm not sure what you mean by service. I had to order my food on the kiosk. Some unnamed uninterested person brought my food by dropped on the table and walked off without saying anything. There are plenty of places for the same cost that have much better service and much better food.
Atmosphere: 3
Food: 4
Service: 3
Rude person running the drive-thru this morning, screamed at my Uncle and refused to wait any amount of time for our order. No respect for themselves or the customers or the business
Atmosphere: 1
Food: 1
Service: 1
Great staff, it's a Mc Donald's, so you know what the food is like. Lol. No surprises here
Atmosphere: 5
Food: 4
Service: 5
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