Last time I tried to oder they called back almost 30 minutes later and said they could not complete my order as they were short staffed almost an hour before close. Even though I order almost 40 minutes before they even responded!. I called the other location to place the order as suggested and they said they were no longer taking orders even though it was still within their business hours. 0/10. I have ordered from them for over 20 years. The local staff does not care at all. I waited almost 2 hours to find out that they would not be delivering my pizza and breadsticks. I will never be back again. Ill go ro my local caseys. No thanks!! They were even rude when they called me back and said they could not complete my order! I never complain, Because I have worked many years in the food industry, But the management and customer service is rediculious as everyone can see from other comments!
Jacob Welker
This location and their employees need a huge shoutout. Placed an order before the store opened, there was an issue with the order (most likely my own fault), but the staff gave fantastic customer service and helped get the situation corrected. The level of customer service is greatly appreciated and really impressed me. Thank you to the entire staff for all of your help.
Atmosphere: 5
Food: 4
Service: 5
Anthony Ryan Jr
the people working there today were very patient and helped me when i didn’t know what i wanted on my walk in order. i’d like to thank them very much and keep being awesome people
Atmosphere: 5
Food: 5
Service: 5
scott alwood
Pizza repeated back to me correctly during the initial ordering but still put in the system and made incorrectly.
Brandon Batty
Yall need to quit with that online prices only bs. YALL SELL PIZZA, so when someone goes into your store to order a pizza, here's a crazy thought. SELL IT TO THEM!!
Atmosphere: 1
Food: 1
Service: 1
Jared Hansen
Try actually cooking your pizza all the way and not just haphazardly slopping uncooked canned vegetables all over it.
On a weekday too smh
Risto Risto
Terrible (customer) service with horrendous management. Are also discriminatory. get your pizza from somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Chris School
Do not give this place your business. The female manager who works in the evenings closes this store earlier than operating hours as if she's too lazy to do her job and make a pizza as if that'a too challenging of a task for her to do.
She took my money and cancelled my order due to the order coming in late. She said she would not offer me a free pizza for compensation and for me to contact corporate. Rude and unprofessional and the evening female manager should not have a job in the service industry. Pathethic employee and work ethic.
Atmosphere: 1
Food: 1
Service: 1
Zoe Ernst
So I literally just left, my pizza is luke warm because I had to wait an extra thirty minutes because I think a lady gave my cheese sticks to someone else. There's hardly any cheese on my pizza, my pizza isnt even cut through all the way?? and almost all the toppings are on one side. The girl in the red redbirds hoodie and the girl with the (emo? I apologize.) makeup were super sweet though. (I tore the crust by accident)
Edit: Upon further examination I’m pretty sure whoever was making my cheesesticks accidentally made them bacon cheesesticks and realized their mistake after the fact, and just tried to pick the bacon out instead of making a new one.
I normally don’t leave bad reviews but thank god this didn’t go to somebody with dietary restrictions or meat sensitivity.
Atmosphere: 2
Food: 1
Service: 2
Robert Wilcoxson
Awesome as always!
Atmosphere: 5
Food: 5
Service: 5
Austin Bennett
Hi! I ordered from this store last night only for it to be “delivered” by door dash an hour later except for it never got to my apartment even though it said it was delivered. I then called papa John’s and they weren’t going to remake it and the boss was being super difficult with me, then he hung up. Won’t be ordering from there ever again. Thanks
Service: 1
Ruger Hilst
what did you do to that pizza? I had diarrhea for the whole week
Last time I tried to oder they called back almost 30 minutes later and said they could not complete my order as they were short staffed almost an hour before close. Even though I order almost 40 minutes before they even responded!. I called the other location to place the order as suggested and they said they were no longer taking orders even though it was still within their business hours. 0/10. I have ordered from them for over 20 years. The local staff does not care at all. I waited almost 2 hours to find out that they would not be delivering my pizza and breadsticks. I will never be back again. Ill go ro my local caseys. No thanks!! They were even rude when they called me back and said they could not complete my order! I never complain, Because I have worked many years in the food industry, But the management and customer service is rediculious as everyone can see from other comments!
This location and their employees need a huge shoutout. Placed an order before the store opened, there was an issue with the order (most likely my own fault), but the staff gave fantastic customer service and helped get the situation corrected. The level of customer service is greatly appreciated and really impressed me. Thank you to the entire staff for all of your help.
Atmosphere: 5
Food: 4
Service: 5
the people working there today were very patient and helped me when i didn’t know what i wanted on my walk in order. i’d like to thank them very much and keep being awesome people
Atmosphere: 5
Food: 5
Service: 5
Pizza repeated back to me correctly during the initial ordering but still put in the system and made incorrectly.
Yall need to quit with that online prices only bs. YALL SELL PIZZA, so when someone goes into your store to order a pizza, here's a crazy thought. SELL IT TO THEM!!
Atmosphere: 1
Food: 1
Service: 1
Try actually cooking your pizza all the way and not just haphazardly slopping uncooked canned vegetables all over it.
On a weekday too smh
Terrible (customer) service with horrendous management. Are also discriminatory. get your pizza from somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Do not give this place your business. The female manager who works in the evenings closes this store earlier than operating hours as if she's too lazy to do her job and make a pizza as if that'a too challenging of a task for her to do.
She took my money and cancelled my order due to the order coming in late. She said she would not offer me a free pizza for compensation and for me to contact corporate. Rude and unprofessional and the evening female manager should not have a job in the service industry. Pathethic employee and work ethic.
Atmosphere: 1
Food: 1
Service: 1
So I literally just left, my pizza is luke warm because I had to wait an extra thirty minutes because I think a lady gave my cheese sticks to someone else. There's hardly any cheese on my pizza, my pizza isnt even cut through all the way?? and almost all the toppings are on one side. The girl in the red redbirds hoodie and the girl with the (emo? I apologize.) makeup were super sweet though. (I tore the crust by accident)
Atmosphere: 2
Food: 3
Service: 4
Very cold pizza. I should of had gone to Kroger
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bacon bits in my cheese sticks :(
Edit: Upon further examination I’m pretty sure whoever was making my cheesesticks accidentally made them bacon cheesesticks and realized their mistake after the fact, and just tried to pick the bacon out instead of making a new one.
I normally don’t leave bad reviews but thank god this didn’t go to somebody with dietary restrictions or meat sensitivity.
Atmosphere: 2
Food: 1
Service: 2
Awesome as always!
Atmosphere: 5
Food: 5
Service: 5
Hi! I ordered from this store last night only for it to be “delivered” by door dash an hour later except for it never got to my apartment even though it said it was delivered. I then called papa John’s and they weren’t going to remake it and the boss was being super difficult with me, then he hung up. Won’t be ordering from there ever again. Thanks
Service: 1
what did you do to that pizza? I had diarrhea for the whole week
Atmosphere: 5
Food: 1
Service: 5
This place is so gross
Atmosphere: 1
Food: 1
Service: 1
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