First I ordered a pizza, and it never came! I waited 3 hours. They told me they apparently called me to tell me they wouldn't be delivering but I have no calls from them. They told me they'd bring me the same order so I set that up the following day. They then brought me the wrong pizza. I quit ordering at this location for about a year. Silly me for thinking now would he a great time to try them again. I paid for a dinner box and received a small pizza and half my cinnamon sticks were missing. Tried calling but the store won't pick up they don't even close for another 2.5 hours. Idk this place has gone SO far downhill.
The Bells
This is an update. Following my feedback, management reached out to me and apologized for my poor experience. They gave me a credit for another pizza.
We ordered a large Vegitarian Supreme this time. It was much better than the pizza I ordered a week ago. Kuddos to the management for acknowledging my disapppointment and making it right.
Thank You...
I wanted to take a trip down memory lane and the Pizza Hut expeience from my youth. I was greatly disappointed. I ordered from a take-away, delivery location. I ordered online from a few blocks away so that I could pick up my pizza hot. The cook took it out of the oven and tossed it on a counter. My asumption is the front counter person is supposed to handle it from there. My pizza sat for a few minutes because the front counter person was taking calls and handling walk-ins. Finally, the cook came back and boxed my pizza and handed it to me. That should have been done immediately.
The pizza was nothing like Pizza Hut pizza of the past. My pizza was dry, over-cooked and tasteless. A walk down memory lane turned into a nightmare! GREAT DISAPPOINTMENT!!!!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
M C
Awful everything.
Atmosphere: 1
Food: 1
Service: 1
Kendra Brumleve
They were soooo busy when I stopped by for a carry out order but the staff was so friendly and expedient and efficiently worked the crowd so that I wasn’t waiting in line long. Good food and service, thanks!! 😁
Atmosphere: 5
Food: 5
Service: 5
kayla keilman
Went to open up my pizza box… and sure enough, the box was completely empty!!!! this is outrageous!!!!!! rahhhh!!! i’m so mad.
Atmosphere: 1
Food: 5
Service: 1
Brad Dyer
Fair not a big fan
Atmosphere: 3
Food: 3
Service: 3
LaQuisha Davis
Ordered for delivery at 6pm. Call the restaurant at 7:25p to find out my order was cancelled because they couldn't find a delivery driver. No one bothered to contact me. Some service
Service: 1
Nana
They didn’t give me a refund I recommended do not go here
Atmosphere: 1
Service: 1
Kenneth Scrimager
Just a carryout, food was fresh, customer service was great. Will order from this location again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza
Max
Ordered online for delivery, needed to change the order. Called 4 times over 30 minutes. No one answered the phone. 10 minutes after it was supposed to get to me, I drove there to get it. It arrived while I was gone. No one at this facility cares about customer service even in the slightest. Will never order from there again.
Fast delivery, pizza is always hot and fresh! Excellent customer service!
Mason
One of the best pizzas from a big chain. Obviously the food can be hit or miss, but the person who made our pizza tonight did an awesome job. We asked for well done and half the time we don't get it, but tonight it was perfect.
The prices are very high now. Best to wait for deals and never order delivery.
Atmosphere: 3
Food: 4
Service: 3
d j
Had a wonderful experience. Staff was very friendly and the atmosphere was pleasant. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks
Rachelle Toms
Service is always very nice and prompt, delivery and pickup have been quick in my experience! Food is always great and hot. 10/10 best hut in
First I ordered a pizza, and it never came! I waited 3 hours. They told me they apparently called me to tell me they wouldn't be delivering but I have no calls from them. They told me they'd bring me the same order so I set that up the following day. They then brought me the wrong pizza. I quit ordering at this location for about a year. Silly me for thinking now would he a great time to try them again. I paid for a dinner box and received a small pizza and half my cinnamon sticks were missing. Tried calling but the store won't pick up they don't even close for another 2.5 hours. Idk this place has gone SO far downhill.
This is an update. Following my feedback, management reached out to me and apologized for my poor experience. They gave me a credit for another pizza.
We ordered a large Vegitarian Supreme this time. It was much better than the pizza I ordered a week ago. Kuddos to the management for acknowledging my disapppointment and making it right.
Thank You...
I wanted to take a trip down memory lane and the Pizza Hut expeience from my youth. I was greatly disappointed. I ordered from a take-away, delivery location. I ordered online from a few blocks away so that I could pick up my pizza hot. The cook took it out of the oven and tossed it on a counter. My asumption is the front counter person is supposed to handle it from there. My pizza sat for a few minutes because the front counter person was taking calls and handling walk-ins. Finally, the cook came back and boxed my pizza and handed it to me. That should have been done immediately.
The pizza was nothing like Pizza Hut pizza of the past. My pizza was dry, over-cooked and tasteless. A walk down memory lane turned into a nightmare! GREAT DISAPPOINTMENT!!!!
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
Awful everything.
Atmosphere: 1
Food: 1
Service: 1
They were soooo busy when I stopped by for a carry out order but the staff was so friendly and expedient and efficiently worked the crowd so that I wasn’t waiting in line long. Good food and service, thanks!! 😁
Atmosphere: 5
Food: 5
Service: 5
Went to open up my pizza box… and sure enough, the box was completely empty!!!! this is outrageous!!!!!! rahhhh!!! i’m so mad.
Atmosphere: 1
Food: 5
Service: 1
Fair not a big fan
Atmosphere: 3
Food: 3
Service: 3
Ordered for delivery at 6pm. Call the restaurant at 7:25p to find out my order was cancelled because they couldn't find a delivery driver. No one bothered to contact me. Some service
Service: 1
They didn’t give me a refund I recommended do not go here
Atmosphere: 1
Service: 1
Just a carryout, food was fresh, customer service was great. Will order from this location again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Pizza
Ordered online for delivery, needed to change the order. Called 4 times over 30 minutes. No one answered the phone. 10 minutes after it was supposed to get to me, I drove there to get it. It arrived while I was gone. No one at this facility cares about customer service even in the slightest. Will never order from there again.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Fast delivery, pizza is always hot and fresh! Excellent customer service!
One of the best pizzas from a big chain. Obviously the food can be hit or miss, but the person who made our pizza tonight did an awesome job. We asked for well done and half the time we don't get it, but tonight it was perfect.
The prices are very high now. Best to wait for deals and never order delivery.
Atmosphere: 3
Food: 4
Service: 3
Had a wonderful experience. Staff was very friendly and the atmosphere was pleasant. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks
Service is always very nice and prompt, delivery and pickup have been quick in my experience! Food is always great and hot. 10/10 best hut in
Atmosphere: 4
Food: 5
Service: 5
Love this location. Pizza is always great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Pepperoni Pizza
Loading...