I met Kelly yesterday after another Subway messed up my order. Without question she made the sandwich again and apologized for the mistake. I’m going through chemotherapy and was on my way to the Cancer Center. I was nervous even approaching her after the way I was treated on College Ave. I will only visit the Airport location, now. Kelly was a breath of fresh air in a market where good customer service is hard to find! Thank you, Kelly for being an amazing human! I appreciate you!
Qiana Ess
The Airport Rd Subway used to be good. There were good people who used to work there and managers too! I quit going when it seemed staff didn't care or said: words rolled off the tongue and meant nothing. I never went back to Subway on College due to the guy who was gonna make my sandwich touched his face and hair. YUUUCK! I immediately left! They have no hot water to wash your hands either. If you want customers ...give and do more. I do love their cookies. Funny thing, we got alotta terrible people no matter what age when customer says ty OTHER PERSON SHOULD SAY YOU'RE WELCOME OR NO PROBLEM INSTEAD OF A PATHETIC UHMM AND YEP. IT'LL MAKE MOST PEOPLE NOT RESPECT YOU OR LOOK AT YOU LIKE U HATE YOUR JOB SINCE YOU'RE WORKING LAZILY AT A JOB! TOO MANY AWFUL PEOPLE HAVE MOVED HERE AND CUSTOMER SERVICE IS PATHETIC!
Atmosphere: 3
Food: 5
Service: 1
Kylie Trenkle
Service was excellent! The lady working should get a raise. Too bad I didn’t get her name.
Atmosphere: 5
Food: 5
Service: 5
Mark B
Just don't have anything that I want anymore. Way too skimpy and just too much for a sub sandwich.
Atmosphere: 2
Food: 3
Service: 4
Kolton Washer
The two teenage girls working were hitting a dab pen when I came in, they put black forest ham on a spicy Italian, and the meatballs in my sub were ice cold after they made me wait for them to heat it up. Not a very good establishment.
Atmosphere: 2
Food: 1
Service: 2
Joshua Rogozinski
Great workers, super friendly, great food as always.
Jason Smith
You took my order online charge my credit card and then canceled my order. What a scam.
V V
The older woman there is unpleasant and very passive aggressive. Sloppily put together sandwich, no effort to close it nicely. Just a really bad experience.
Cameron
Manager was extremely disrespectful; passive aggressive comments, complaints, huffing and puffing. Sandwich was subpar to say the least.Price? ? ?Never again
Atmosphere: 1
Food: 2
Service: 1
Abbey S.
Every time I go to this subway this is how our sandwiches are made. Barely any meat and just thrown on veggies. Maybe I am more picky then other because I was an assistant manager at a subway, but when there isn't even a full scoop of tuna on the footlong there needs to be more training done . I wouldn't post this normally but we live down the street and it's the closest subway, this happened every time so please get more training in for the new high school kids working in there. I know it's not their fault they just need to be trained correctly.
Great food and service. Used to go every Sunday before Covid!
Frank T.
Ordered 4 subs with the Subway app for pickup. After I get home and we unwrap the subs, the kids asked what happened to our sandwiches, they were all smashed and flattened.
fertkid
I have been to many Subways but the service at this one is excellent. The employees are all welcoming and professional. They got my 3 sandwiches customized and completed in a timely fashion.
Jimi Soni
Who served was not setting stuff properly. Was in rush even when store was empty.
Janet Collins
Luke took my order very friendly and did great job.
I met Kelly yesterday after another Subway messed up my order. Without question she made the sandwich again and apologized for the mistake. I’m going through chemotherapy and was on my way to the Cancer Center. I was nervous even approaching her after the way I was treated on College Ave. I will only visit the Airport location, now. Kelly was a breath of fresh air in a market where good customer service is hard to find! Thank you, Kelly for being an amazing human! I appreciate you!
The Airport Rd Subway used to be good. There were good people who used to work there and managers too! I quit going when it seemed staff didn't care or said: words rolled off the tongue and meant nothing. I never went back to Subway on College due to the guy who was gonna make my sandwich touched his face and hair. YUUUCK! I immediately left! They have no hot water to wash your hands either. If you want customers ...give and do more. I do love their cookies. Funny thing, we got alotta terrible people no matter what age when customer says ty OTHER PERSON SHOULD SAY YOU'RE WELCOME OR NO PROBLEM INSTEAD OF A PATHETIC UHMM AND YEP. IT'LL MAKE MOST PEOPLE NOT RESPECT YOU OR LOOK AT YOU LIKE U HATE YOUR JOB SINCE YOU'RE WORKING LAZILY AT A JOB! TOO MANY AWFUL PEOPLE HAVE MOVED HERE AND CUSTOMER SERVICE IS PATHETIC!
Atmosphere: 3
Food: 5
Service: 1
Service was excellent! The lady working should get a raise. Too bad I didn’t get her name.
Atmosphere: 5
Food: 5
Service: 5
Just don't have anything that I want anymore. Way too skimpy and just too much for a sub sandwich.
Atmosphere: 2
Food: 3
Service: 4
The two teenage girls working were hitting a dab pen when I came in, they put black forest ham on a spicy Italian, and the meatballs in my sub were ice cold after they made me wait for them to heat it up. Not a very good establishment.
Atmosphere: 2
Food: 1
Service: 2
Great workers, super friendly, great food as always.
You took my order online charge my credit card and then canceled my order. What a scam.
The older woman there is unpleasant and very passive aggressive. Sloppily put together sandwich, no effort to close it nicely. Just a really bad experience.
Manager was extremely disrespectful; passive aggressive comments, complaints, huffing and puffing. Sandwich was subpar to say the least.Price? ? ?Never again
Atmosphere: 1
Food: 2
Service: 1
Every time I go to this subway this is how our sandwiches are made. Barely any meat and just thrown on veggies. Maybe I am more picky then other because I was an assistant manager at a subway, but when there isn't even a full scoop of tuna on the footlong there needs to be more training done . I wouldn't post this normally but we live down the street and it's the closest subway, this happened every time so please get more training in for the new high school kids working in there. I know it's not their fault they just need to be trained correctly.
Restaurantji Recommends
Great food and service. Used to go every Sunday before Covid!
Ordered 4 subs with the Subway app for pickup. After I get home and we unwrap the subs, the kids asked what happened to our sandwiches, they were all smashed and flattened.
I have been to many Subways but the service at this one is excellent. The employees are all welcoming and professional. They got my 3 sandwiches customized and completed in a timely fashion.
Who served was not setting stuff properly. Was in rush even when store was empty.
Luke took my order very friendly and did great job.