Wendy's

599 William Latham Dr, Bourbonnais
(815) 932-6681

Recent Reviews

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Sabrina Riordan

Tried to go on for water and napkins and it said it opened at 6:30 and its 7:20 he said WE ARENT OPEN U CANT BE IN HERE WE ARENT OPEN. Just wanted a water and napkins..

Atmosphere: 1

Food: 1

Service: 1

Jessica Ayala

Service was good and the staff are friendly. Service was quick and the food is great.

Atmosphere: 4

Food: 4

Service: 4

Jacob Henderson

Love how everytime I order through door dash my sandwich modifications get out right ignored and Im out the money for my food

Katie F

employees kind and helpful, very clean

Atmosphere: 5

Food: 5

Service: 5

[email protected] midnight69

The dining room was closed, they were supposed to be open until 8:30. Everything was locked up. My grandson had done a mobile order and had to call me to go through the drive-thru. The order wasn't ready which I guess is a good otherwise it would of been cold. The gentleman at the drive-thru apologized and had us park. He was very nice.

Atmosphere: 3

Food: 3

Service: 3

Sarah V.

Went in while my car was getting work and got my kiddos Frostys. Absolutely wonderful, and a manager (I think) came out and was super nice to my little ones, giving them some of the meal toys. I think he made their day! He and another employee also offered to grab us napkins so I didnt have to keep getting up when my kids were messy.

Atmosphere: 5

Food: 5

Service: 5

Nathan Love

Even though they got my frosty wrong, they corrected their mistake and gave me what I'd ordered. Unfortunately, the mess up and the correct item were both small when I initially ordered a medium, but seeing as they wouldn't take back the messup, I wasn't about to complain that I received 2 frostys.

Atmosphere: 4

Food: 4

Service: 3

Alex

The food is very disgusting. iPhone here in it. And then I called people and they had a problem with it. They don’t care about the customers. I don’t recommend going to this restaurant unless you want to have some hair and before I look at the cheeseburger, it was all sloppy and dirty.

Atmosphere: 1

Food: 1

Service: 1

coldy9887

I'm so tired of playing food roulette and wondering if they will have the item I want on their menu. They keep taking out items or changing the prices because they were "promotions" and rotating things that I just don't want/care. Also, prices are outrageous even for the "Biggie Bag" now ($7+ before tax), it's basically tinier combo meal with less food/drink! I recommend just go cook something at home to save your hard earned money. I am going to make it my mission to never eat at Wendy's again as long as I'm alive.

Viola Meents

Just used the bathroom not a Wendy's fan!

Brian Odette

They used to be great but now they are just like McDonald’s and can’t get orders right. They must have hired ex McDonald’s people

Atmosphere: 3

Food: 3

Service: 3

Lisa Ellison

Something with my order is always wrong here! Listing some of the problems I have regularly experienced, the pop is just carbonated water, missing food, not fully cooked food, brown/red lettuce. After many trys, I have to stop visiting this establishment. Especially considering they have a no refund policy.

Atmosphere: 1

Food: 1

Service: 1

Don

Rude employees. Kept saying give us a minute yet they just sat there talking to each other

Service: 1

Dedee Hamill

Kid-friendliness: Pleasant atmosphere

Atmosphere: 4

Food: 4

Service: 4

Mark Paetrey

Went inside to order . Went up to the counter and the lady. At the counter did not greet my wife and myself . When my wife asked a question she just stood there and was typing on her phone . After a few minutes my wife asked if she heard her which she looked up and said hold on a moment while still typing on her phone . I decided to go . Cooled off went through the drive thru. After talking to the person at the window. Found out the lady was the morning manager. Very. Poorly customer service smiles. For a manager

Atmosphere: 1

Food: 3

Service: 1

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