Delivery from this location is extremely slow. This is the second time it's taken over and we only live 1 mile away.
Atmosphere: 2
Food: 3
Service: 2
Andy
50 minutes and I'm still waiting for my sandwich to be delivered. I will demand next time that another location service me, this one has failed too many times now.
Atmosphere: 1
Food: 3
Service: 1
Bob Evans
I'm trying to eat healthier and the #9 Un-which is a great, quick, easy meal. Kind of hard to find a simular meal for that price.Dietary restrictions: You can get lettuce wraps instead of bread.
Atmosphere: 5
Food: 5
Service: 5
Scott Baker
Every times I order from this JJs the orders have been incomplete or late, or both. Very unreliable franchise.
Atmosphere: 3
Food: 3
Service: 1
Salman A.
Natzi ass Jimmy John's they make the order incorrectly and yell at you for asking to fix it.
No One
I love this location. I come here all the time and the employees are always so friendly and helpful. If they get anything wrong they are always so humble and willing to help. (Which doesn't happen often) Even with all of the business that comes through in the afternoon the atmosphere is always so amazing. The night crew is so kind and friendly. I do have to admit the produce isn't always the greatest but that's not really the stores fault.
Atmosphere: 5
Food: 3
Service: 5
Sherwin C.
Standard Jimmy John's location with friendly and quick service. Sandwiches are prepared to expectations with fresh ingredients though I feel that sandwiches are a little light on the vegetables and sauce. Parking is easy and plentiful and the restaurant is clean.
Ryan D.
Jimmy John's is a great lunch option. I stopped there for lunch. I got a #2 roast beef and a #5 Italian. It had been a while since I had been there, and it tasted good. The cashier asked me if I was a rewards member. I put in my phone number, and it turns out that I had a reward available. I got a free brownie of if it. I was in and out freaky fast. I recommend Jimmy John's for a good quality sandwich and fast service.
Becky Brakel
We order delivery through the app and this is the location we are forced to use. The inconsistency is becoming more of an issue. Today, one sandwich was made incorrectly. I called right away and was assured that a replacement was going to be delivered quickly. I stressed that my husband needed to eat soon due to low blood sugar. had to call back to ask a second time about the order. The replacement sandwich took 45 minutes! Not cool!
robert arriaga
Gave the drive thru attendance my order but we couldn't understand her and she screwed up my order as expected. Did not bother to go
this location absolutely NEVER gets orders right. every time I go I have to park out front to check the order, and everytime it is ridiculously incorrect. Today, like every time I go to this location, I had to go into the store and ask for it to be remade. By the time I got home, I realized they put vinegar on my sandwich...? Another strange out of left field wrong decision. Please invest in better management/staffing
Atmosphere: 1
Food: 1
Service: 1
Megan Klepitsch
I regret leaving a PRE tip, this driver was very rude and left our food in the front entry. I would've went and got it myself if I had to leave. Food was the usual.
Atmosphere: 3
Food: 3
Service: 2
Adam Khideir
Dear JIMMY JOHNS,1017 W Dundee Rd, Arlington Heights, IL 60004I hope this message finds you well. I am writing to express my disappointment with the recent experience I had with your establishment. I placed an order for a custom sandwich to be delivered to my workplace, but unfortunately, it was not made according to my specifications.I understand that mistakes can happen, so I promptly called your restaurant to address the issue and find a suitable solution. However, I was taken aback when I was informed that the proposed resolution would only be a refund of one dollar. This response is disheartening, considering the circumstances.As a customer, I paid not only for the sandwich to be delivered but also included a tip for the service. Additionally, I was specifically charged an extra amount for the customization of my sandwich. It is disappointing to receive an incomplete order, especially after paying an additional fee for the specific items that were missing.Furthermore, I must mention that the manager I spoke to during my call displayed an attitude that further aggravated the situation. As a paying customer, I believe I deserve to be treated with respect and understanding, especially when addressing a valid concern.I kindly request that you review this matter again and reconsider your proposed resolution. I would appreciate a more appropriate solution that reflects the inconvenience caused, acknowledges the additional charges for customization, and addresses the unsatisfactory customer service I received.I value the quality of your food and service, which is why I have been a loyal customer in the past. I hope that this incident can be resolved amicably, and that we can continue to maintain a positive customer-business relationship.Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution.Sincerely,ADAM
Laura Bocek
I used to run a Jimmy John’s and the sandwich from here was one of the best I’ve ever had.
Kelly McDonald
Terrible today! Driver just left food outside, didn't even knock. Sub par sandwich. I'm over them. Won't be ordering again
Delivery from this location is extremely slow. This is the second time it's taken over and we only live 1 mile away.
Atmosphere: 2
Food: 3
Service: 2
50 minutes and I'm still waiting for my sandwich to be delivered. I will demand next time that another location service me, this one has failed too many times now.
Atmosphere: 1
Food: 3
Service: 1
I'm trying to eat healthier and the #9 Un-which is a great, quick, easy meal. Kind of hard to find a simular meal for that price.Dietary restrictions: You can get lettuce wraps instead of bread.
Atmosphere: 5
Food: 5
Service: 5
Every times I order from this JJs the orders have been incomplete or late, or both. Very unreliable franchise.
Atmosphere: 3
Food: 3
Service: 1
Natzi ass Jimmy John's they make the order incorrectly and yell at you for asking to fix it.
I love this location. I come here all the time and the employees are always so friendly and helpful. If they get anything wrong they are always so humble and willing to help. (Which doesn't happen often) Even with all of the business that comes through in the afternoon the atmosphere is always so amazing. The night crew is so kind and friendly. I do have to admit the produce isn't always the greatest but that's not really the stores fault.
Atmosphere: 5
Food: 3
Service: 5
Standard Jimmy John's location with friendly and quick service. Sandwiches are prepared to expectations with fresh ingredients though I feel that sandwiches are a little light on the vegetables and sauce. Parking is easy and plentiful and the restaurant is clean.
Jimmy John's is a great lunch option. I stopped there for lunch. I got a #2 roast beef and a #5 Italian. It had been a while since I had been there, and it tasted good. The cashier asked me if I was a rewards member. I put in my phone number, and it turns out that I had a reward available. I got a free brownie of if it. I was in and out freaky fast. I recommend Jimmy John's for a good quality sandwich and fast service.
We order delivery through the app and this is the location we are forced to use. The inconsistency is becoming more of an issue. Today, one sandwich was made incorrectly. I called right away and was assured that a replacement was going to be delivered quickly. I stressed that my husband needed to eat soon due to low blood sugar. had to call back to ask a second time about the order. The replacement sandwich took 45 minutes! Not cool!
Gave the drive thru attendance my order but we couldn't understand her and she screwed up my order as expected. Did not bother to go
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
this location absolutely NEVER gets orders right. every time I go I have to park out front to check the order, and everytime it is ridiculously incorrect. Today, like every time I go to this location, I had to go into the store and ask for it to be remade. By the time I got home, I realized they put vinegar on my sandwich...? Another strange out of left field wrong decision. Please invest in better management/staffing
Atmosphere: 1
Food: 1
Service: 1
I regret leaving a PRE tip, this driver was very rude and left our food in the front entry. I would've went and got it myself if I had to leave. Food was the usual.
Atmosphere: 3
Food: 3
Service: 2
Dear JIMMY JOHNS,1017 W Dundee Rd, Arlington Heights, IL 60004I hope this message finds you well. I am writing to express my disappointment with the recent experience I had with your establishment. I placed an order for a custom sandwich to be delivered to my workplace, but unfortunately, it was not made according to my specifications.I understand that mistakes can happen, so I promptly called your restaurant to address the issue and find a suitable solution. However, I was taken aback when I was informed that the proposed resolution would only be a refund of one dollar. This response is disheartening, considering the circumstances.As a customer, I paid not only for the sandwich to be delivered but also included a tip for the service. Additionally, I was specifically charged an extra amount for the customization of my sandwich. It is disappointing to receive an incomplete order, especially after paying an additional fee for the specific items that were missing.Furthermore, I must mention that the manager I spoke to during my call displayed an attitude that further aggravated the situation. As a paying customer, I believe I deserve to be treated with respect and understanding, especially when addressing a valid concern.I kindly request that you review this matter again and reconsider your proposed resolution. I would appreciate a more appropriate solution that reflects the inconvenience caused, acknowledges the additional charges for customization, and addresses the unsatisfactory customer service I received.I value the quality of your food and service, which is why I have been a loyal customer in the past. I hope that this incident can be resolved amicably, and that we can continue to maintain a positive customer-business relationship.Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution.Sincerely,ADAM
I used to run a Jimmy John’s and the sandwich from here was one of the best I’ve ever had.
Terrible today! Driver just left food outside, didn't even knock. Sub par sandwich. I'm over them. Won't be ordering again