Sadly, we arrived to pick up our order previously requested by the APP and when we got home there were missing products and the orders were wrong, we returned to the store and the very rude kitchen lady answered that it was not her problem, then we requested another order. We paid and again she was poorly prepared, they did not add what was requested, again we told her and in a very rude attitude she said that she was not paid for complaints, we proceeded to call the store manager and without checking The invoice said that the order was good, after so much insistence he reviewed the order and realized that it was indeed wrong and proceeded to fix the order as we had requested, negligent people like them make the store look bad. It would be wonderful if they reviewed the customer service, clarification of the people in the kitchen and manager.
Atmosphere: 1
Food: 5
Service: 1
Andrew Derehuz
Average Panera Nothing special but delicious 😋😋😋🤤
Atmosphere: 4
Food: 4
Service: 4
George Suarez
Very very good sandwichs and super good beagle
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini, Everything Bagel with Plain Cream Cheese, Variety of Breakfast Sandwiches, Avo Toast, Blueberry Muffin, Sandwiches
john torre
My name is Joe. I usually don’t leave reviews, but I felt it was necessary with the great experience that I had at Panera bread it was my first time coming to this Panera bread located in Palatine on Rand Road. I was helped by an employee named April. She was very courteous, very informative, very helpful and I had a great experience. I highly recommend this Panera bread location thank you.
Oleksandr Poliavko
Very tasty
Atmosphere: 5
Food: 5
Service: 5
Jackie Speckin
Ordered a delivery through DoorDash. I ordered 1/2 sandwich and 1/2 salad. The half sandwich was blt. Bacon was ice cold and disgusting. The asian sesame chicken came without the salad dressing. When I called the store, they said that I would have to complain to DoorDash for a credit or refund. What??? They just delivered it, they didn't make it. Horrible service.
Food: 1
Service: 1
Roger Spencer
Great salads and soup
Fantasy Zone
Used to be more expensive and bigger. I'm fine with it being smaller because i like getting 2 things rather than 1. French onion soup is really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Agnieszka Dzieza
Be careful when you order here…they keep forgetting to add things into your order. It happens to me many times, and I am kind of frustrated. I will always check my order in place in the future.. I also found someone’s hair inside my sandwich.
I love stopping by Panera Bread for their bread & cozy ambiance. The variety of soups and salads always makes my meal feel both satisfying and healthy.
Asked for bowl of bread soup got the opposite
Atmosphere: 1
Food: 1
Service: 1
Sadly, we arrived to pick up our order previously requested by the APP and when we got home there were missing products and the orders were wrong, we returned to the store and the very rude kitchen lady answered that it was not her problem, then we requested another order. We paid and again she was poorly prepared, they did not add what was requested, again we told her and in a very rude attitude she said that she was not paid for complaints, we proceeded to call the store manager and without checking The invoice said that the order was good, after so much insistence he reviewed the order and realized that it was indeed wrong and proceeded to fix the order as we had requested, negligent people like them make the store look bad. It would be wonderful if they reviewed the customer service, clarification of the people in the kitchen and manager.
Atmosphere: 1
Food: 5
Service: 1
Average Panera
Nothing special but delicious 😋😋😋🤤
Atmosphere: 4
Food: 4
Service: 4
Very very good sandwichs and super good beagle
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini, Everything Bagel with Plain Cream Cheese, Variety of Breakfast Sandwiches, Avo Toast, Blueberry Muffin, Sandwiches
My name is Joe. I usually don’t leave reviews, but I felt it was necessary with the great experience that I had at Panera bread it was my first time coming to this Panera bread located in Palatine on Rand Road. I was helped by an employee named April. She was very courteous, very informative, very helpful and I had a great experience. I highly recommend this Panera bread location thank you.
Very tasty
Atmosphere: 5
Food: 5
Service: 5
Ordered a delivery through DoorDash. I ordered 1/2 sandwich and 1/2 salad. The half sandwich was blt. Bacon was ice cold and disgusting. The asian sesame chicken came without the salad dressing. When I called the store, they said that I would have to complain to DoorDash for a credit or refund. What??? They just delivered it, they didn't make it. Horrible service.
Food: 1
Service: 1
Great salads and soup
Used to be more expensive and bigger. I'm fine with it being smaller because i like getting 2 things rather than 1.
French onion soup is really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Be careful when you order here…they keep forgetting to add things into your order. It happens to me many times, and I am kind of frustrated. I will always check my order in place in the future.. I also found someone’s hair inside my sandwich.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Creamy Tomato Soup
Restaurantji Recommends
Glad the breadbowls are back!
Atmosphere: 5
Food: 5
Service: 5
Little variety in products.
Atmosphere: 5
Food: 4
Service: 4
Very quiet place in the morning.
Atmosphere: 5
Food: 5
Service: 5
I love stopping by Panera Bread for their bread & cozy ambiance. The variety of soups and salads always makes my meal feel both satisfying and healthy.
Atmosphere: 5
Food: 5
Service: 5
Chili is back !
Atmosphere: 4
Food: 4
Service: 5
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