I stopped to get coffee. It is never made properly, which is why I have slowed down coming back.
Atmosphere: 5
Food: 3
Service: 5
thenameisselena
They are alright.
Atmosphere: 5
Food: 5
Service: 5
Kay Thompson
I get there at 7:15pm. They tell me I can’t order anything but coffee because he closed everything else. He also told me that his kitchen is closing in 45 mins but they still aren’t going to serve me. Sounds like they were trying to leave early but I thought you were suppose to serve until closing time. I know at my job we take calls until closing time. If I get off work at 7 and I’m craving a restaurant that do not close until so called 8 why can’t I get what I’m craving as a pregnant at home worker? I’m very upset.
Atmosphere: 1
Food: 1
Service: 1
Sunshine and Beaches Traveler
We had a strange expe here today with the service. It seemed no one was on the same page or working in a coordinated manner. We had three different people at the window. One guy took our payment and handed us part of our order, and disappeared. Then after waiting quite a while for the rest of it another girl came to the window and asked us what we ordered. We described our order and then, with a blank face, asked us what we were still waiting for. We replied to the rest of the order. She then apologized and disappeared. Finally, another woman came and handed us the rest of the food without saying anything and shut the window. We were still waiting on one final item - a coffee. Finally, the second gal came back and again asked what we were waiting for, and we said a coffee. She promptly grabbed it from right in front of her and handed it to us. We finally had our complete order and left. That all took over 10 minutes for 2 drinks, 3 sandwiches, and 2 donuts. I was quite astonished by the lack of communication and effort between employees there. The food and drinks were fine, but the service is terrible.
Food: 4
Service: 1
Maurice Myers
They trying make million of a one bean! The most watered down coffee i ever had.
Food: 1
Recommended dishes: Dunkin' Refreshers
Kiki
0 star gave me a half frozen wrap and did not make my drink the way I asked . Waste of money!
Regina Williams
The BEST DD in the south suburbs!! Staff are the friendliest and make you feel you at home! The manager, Destiny,does a fantastic job! She is always hands-on, works with her staff, and is one of the reasons I keep coming back!
Is a good place always good with good flavor the only thing is sometimes is no old fashioned donuts but after that everything is good
Patrick Clark
Young people who go to work nowadays need to learn how to stop arguing with customers you’re not the owner of the business you will make customers not come back and make the reputation for the business look bad I go to Dunkin’ Donuts order latte comes to whip cream and caramel, the guy didn’t know how to make it and argue with me and tell me that I wasn’t charged for whip cream. How else do you make a caramel latte, train these people before you throw them out on the floor
Gina
They need to give more snacking bacon in your order for how much they charge and definitely don't give you a bag full of crumbs.
I wanted to buy coffee from this outlet this morning - 8/30/24 at 8:05 am, and the Manager that attended to me was very very verbally rude. She even called me a racist simply because I thanked her in Spanish and she said, "I don't speak Spanish, you racist!" I hope my vehicle installed recorder records it. She has done same to a friend too. She is giving this outlet a bad name.
Rev. Dr. Gregory S Hardaway
Hey, it's Dunkin.
Atmosphere: 5
Food: 5
Service: 5
Robert Paris
A satisfactory substitute for MacDonald's. Just the right amount of quality, not a bit more, not a bit less.
Atmosphere: 3
Food: 4
Service: 3
Keosha W.
I had a pretty simple order (at least I thought). The lady taking my order was very rude. It took 15 minutes for them to make the order and still got it wrong, which resulted in another 5 min wait. I ask for light ice in my drink, they gave me a full cup of ice. I asked for no cheese on my sandwich, they gave me 2 slices. I'm pretty sure they only took the cheese off and wrapped it back up. They didn't even bother giving me a fresh wrap. 😂 Don't come to this location. Today, the staff was very bad. It was about 9a on 7.17.24.
Atmosphere: 3
Food: 3
Service: 2
Mike Wolski
Good and friendly customer service! And the dining area is usually clean!
I stopped to get coffee. It is never made properly, which is why I have slowed down coming back.
Atmosphere: 5
Food: 3
Service: 5
They are alright.
Atmosphere: 5
Food: 5
Service: 5
I get there at 7:15pm. They tell me I can’t order anything but coffee because he closed everything else. He also told me that his kitchen is closing in 45 mins but they still aren’t going to serve me. Sounds like they were trying to leave early but I thought you were suppose to serve until closing time. I know at my job we take calls until closing time. If I get off work at 7 and I’m craving a restaurant that do not close until so called 8 why can’t I get what I’m craving as a pregnant at home worker? I’m very upset.
Atmosphere: 1
Food: 1
Service: 1
We had a strange expe here today with the service. It seemed no one was on the same page or working in a coordinated manner. We had three different people at the window. One guy took our payment and handed us part of our order, and disappeared. Then after waiting quite a while for the rest of it another girl came to the window and asked us what we ordered. We described our order and then, with a blank face, asked us what we were still waiting for. We replied to the rest of the order. She then apologized and disappeared. Finally, another woman came and handed us the rest of the food without saying anything and shut the window. We were still waiting on one final item - a coffee. Finally, the second gal came back and again asked what we were waiting for, and we said a coffee. She promptly grabbed it from right in front of her and handed it to us. We finally had our complete order and left. That all took over 10 minutes for 2 drinks, 3 sandwiches, and 2 donuts. I was quite astonished by the lack of communication and effort between employees there. The food and drinks were fine, but the service is terrible.
Food: 4
Service: 1
They trying make million of a one bean! The most watered down coffee i ever had.
Food: 1
Recommended dishes: Dunkin' Refreshers
0 star gave me a half frozen wrap and did not make my drink the way I asked . Waste of money!
The BEST DD in the south suburbs!! Staff are the friendliest and make you feel you at home! The manager, Destiny,does a fantastic job! She is always hands-on, works with her staff, and is one of the reasons I keep coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis
Is a good place always good with good flavor the only thing is sometimes is no old fashioned donuts but after that everything is good
Young people who go to work nowadays need to learn how to stop arguing with customers you’re not the owner of the business you will make customers not come back and make the reputation for the business look bad I go to Dunkin’ Donuts order latte comes to whip cream and caramel, the guy didn’t know how to make it and argue with me and tell me that I wasn’t charged for whip cream. How else do you make a caramel latte, train these people before you throw them out on the floor
They need to give more snacking bacon in your order for how much they charge and definitely don't give you a bag full of crumbs.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Hash Browns
Restaurantji Recommends
I wanted to buy coffee from this outlet this morning - 8/30/24 at 8:05 am, and the Manager that attended to me was very very verbally rude. She even called me a racist simply because I thanked her in Spanish and she said, "I don't speak Spanish, you racist!"
I hope my vehicle installed recorder records it. She has done same to a friend too. She is giving this outlet a bad name.
Hey, it's Dunkin.
Atmosphere: 5
Food: 5
Service: 5
A satisfactory substitute for MacDonald's. Just the right amount of quality, not a bit more, not a bit less.
Atmosphere: 3
Food: 4
Service: 3
I had a pretty simple order (at least I thought). The lady taking my order was very rude. It took 15 minutes for them to make the order and still got it wrong, which resulted in another 5 min wait. I ask for light ice in my drink, they gave me a full cup of ice. I asked for no cheese on my sandwich, they gave me 2 slices. I'm pretty sure they only took the cheese off and wrapped it back up. They didn't even bother giving me a fresh wrap. 😂 Don't come to this location. Today, the staff was very bad. It was about 9a on 7.17.24.
Atmosphere: 3
Food: 3
Service: 2
Good and friendly customer service! And the dining area is usually clean!
Atmosphere: 5
Food: 5
Service: 5
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