Food was barely warm besides the mozzarella sticks, the lobby was dirty, floors sticky, all tables dirty, restroom was iffy .. one employee was vaping from outside to the doorway entrance after taking a drive thru order out to a parked car… the rest of the employees was all on their phones and barely paying attention to customers.. the one who took my order was actually scrolling on his phone as I was ordering a $45 order for dine in.. not sure what has happened but this Arby’s store is the one I frequent most; almost always clean and employees gave never been this rude .. ..
Atmosphere: 1
Food: 2
Service: 1
canineteam
Very nice and friendly place. I wish they didn't discontinue the fish sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Blue Ocean
I have been going here for over a decade. This place has always been reliable, but the last 3 times I have been here at night (hours before closing time) the workers try to not give service to ANYONE. They would make up reasons when confronted. Tonight Wednesday July 2nd, at 10PM (1AM closing time), I went to the drive-through, waited 5 minutes because I couldn't hear anyone, but after waiting no one answered. I drove to the checkout window and saw a caucasian worker with a beard, and once he saw me, he immediately HID! Then I drove back to the speaker, and -calmly- told them that 10PM was not closing time, and that I will be speaking to the manager. After all this time I hadn't heard ANYONE, but right after I mentioned that I will be speaking to the manager, a lady (employee) came up and started -shouting- at me (through the speaker). I have not interacted with any of these two worker throughout the decade I have visited this business. Hiring practices need to be improved.
Atmosphere: 3
Food: 3
Service: 1
Diane
Stopped in for lunch last week. Purchased a chicken bacon Swiss meal. Curly fries were great but the chicken sandwich was not. The chicken was overdone and hard. The Swiss cheese wasn't warm but rather just placed on and served. My booth I sat at was dirty from previous customer. Screaming child and homeless man inside made for an annoying experience as well.
Atmosphere: 3
Food: 3
Service: 3
chrissy pooh
The General Manager Lendy was very rude to me over the phone.
Atmosphere: 1
Food: 1
Service: 1
Amber Lewis
Was awesome get this when we are craving something amazing! Love the roast beef and the husband loves the gyro very much.
Atmosphere: 5
Food: 5
Service: 5
Scott Ishman
The service was quick and order was correct. Food was warm and of expected quality. Store was clean.
Atmosphere: 5
Food: 5
Service: 5
Cartor Hencke
This restaurant has the worst and most lazy management I’ve ever seen and I’ve got years of experience in back of house, and some experience in front of house. The staff is so snobby it’s outrageous. Walk in there and ask for the manager, I swear as soon as they walk to front line you can feel the negative energy radiating off of her. Absolutely disgusting
Went there at 10 am when you open. Always go inside because the drive thru screws it up every time. Door was still locked. Went to the drive thru ordered my food. Took 15 minutes. Ordered the half pound number 1. Since when does it come with cheese and this red sauce I can't identify. Meat is not thinly sliced. Just horrible. I used to really like Arbys. Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
Lisa Ferguson
First, let me say I have been eating at Arby's for over 45 years. The food at the location is by far the worst I have ever tasted at an Arby's. I ordered on line and had to pick up through the drive thru, because the lobby was closed. I was the only customer there. When I pulled up to the window I was told they were waiting on my curly fries and I asked if I could please get some ketchup with the order. I waited 10 minutes for my order. Upon receiving it i asked if there was ketchup int the bag and got a nod. When I pulled over to the parking lot to eat first of all, I was appalled by what the sandwich looked like. The roast beef was sliced so thick there were only 4 slices on the double roast beef I ordered. I couldn't even chew it, it felt like I was chewing on a peice of rubber and there was absolutely no taste to it. I decided I would just eat the fries but low and behold when i looked in the bag there was no ketchup. When I realized I hadn't gotten it, I pulled back through the drive through and explained that I just needed the ketchup that I had asked for. I had to wait another 5 minutes to get the ketchup and I didn't get a hello, I'm sorry, have a good night nothing. The employee opened the window handed it to me and I said thank you have a good evening and he shut the window. Needless to say my curly fries that I had to wait 10 minutes for to cook were cold. I threw the rest of the sandwich and fries in the trash. That's the last time I will eat at this location. Between the food and the rudeness of the employee I would give this location 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Casey Rushing
Like seriously can you have any ruder cashiers!! Waited like 20 mins to be waited on and then she walks up says what do want I was like ok then waited an another 30 mins for food bunch of bs!!
Gage Travis
the cashier was on speed or something
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: French Dip, French Dip Sandwich, Chicken Tenders, Curly Fries, Roast Beef
Could have been better.
Atmosphere: 3
Food: 3
Service: 3
Food was barely warm besides the mozzarella sticks, the lobby was dirty, floors sticky, all tables dirty, restroom was iffy .. one employee was vaping from outside to the doorway entrance after taking a drive thru order out to a parked car… the rest of the employees was all on their phones and barely paying attention to customers.. the one who took my order was actually scrolling on his phone as I was ordering a $45 order for dine in.. not sure what has happened but this Arby’s store is the one I frequent most; almost always clean and employees gave never been this rude .. ..
Atmosphere: 1
Food: 2
Service: 1
Very nice and friendly place. I wish they didn't discontinue the fish sandwiches.
Atmosphere: 5
Food: 5
Service: 5
I have been going here for over a decade.
This place has always been reliable, but the last 3 times I have been here at night (hours before closing time) the workers try to not give service to ANYONE. They would make up reasons when confronted.
Tonight Wednesday July 2nd, at 10PM (1AM closing time), I went to the drive-through, waited 5 minutes because I couldn't hear anyone, but after waiting no one answered. I drove to the checkout window and saw a caucasian worker with a beard, and once he saw me, he immediately HID!
Then I drove back to the speaker, and -calmly- told them that 10PM was not closing time, and that I will be speaking to the manager. After all this time I hadn't heard ANYONE, but right after I mentioned that I will be speaking to the manager, a lady (employee) came up and started -shouting- at me (through the speaker).
I have not interacted with any of these two worker throughout the decade I have visited this business. Hiring practices need to be improved.
Atmosphere: 3
Food: 3
Service: 1
Stopped in for lunch last week. Purchased a chicken bacon Swiss meal. Curly fries were great but the chicken sandwich was not. The chicken was overdone and hard. The Swiss cheese wasn't warm but rather just placed on and served. My booth I sat at was dirty from previous customer. Screaming child and homeless man inside made for an annoying experience as well.
Atmosphere: 3
Food: 3
Service: 3
The General Manager Lendy was very rude to me over the phone.
Atmosphere: 1
Food: 1
Service: 1
Was awesome get this when we are craving something amazing! Love the roast beef and the husband loves the gyro very much.
Atmosphere: 5
Food: 5
Service: 5
The service was quick and order was correct. Food was warm and of expected quality. Store was clean.
Atmosphere: 5
Food: 5
Service: 5
This restaurant has the worst and most lazy management I’ve ever seen and I’ve got years of experience in back of house, and some experience in front of house. The staff is so snobby it’s outrageous. Walk in there and ask for the manager, I swear as soon as they walk to front line you can feel the negative energy radiating off of her. Absolutely disgusting
Atmosphere: 1
Food: 3
Service: 1
Disappointing time and time again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
In the world we live in, this place is great.
Atmosphere: 5
Food: 5
Service: 5
Went there at 10 am when you open. Always go inside because the drive thru screws it up every time. Door was still locked. Went to the drive thru ordered my food. Took 15 minutes. Ordered the half pound number 1. Since when does it come with cheese and this red sauce I can't identify. Meat is not thinly sliced. Just horrible. I used to really like Arbys. Never again!!!!
Atmosphere: 1
Food: 1
Service: 1
First, let me say I have been eating at Arby's for over 45 years. The food at the location is by far the worst I have ever tasted at an Arby's. I ordered on line and had to pick up through the drive thru, because the lobby was closed. I was the only customer there. When I pulled up to the window I was told they were waiting on my curly fries and I asked if I could please get some ketchup with the order. I waited 10 minutes for my order. Upon receiving it i asked if there was ketchup int the bag and got a nod. When I pulled over to the parking lot to eat first of all, I was appalled by what the sandwich looked like. The roast beef was sliced so thick there were only 4 slices on the double roast beef I ordered. I couldn't even chew it, it felt like I was chewing on a peice of rubber and there was absolutely no taste to it. I decided I would just eat the fries but low and behold when i looked in the bag there was no ketchup. When I realized I hadn't gotten it, I pulled back through the drive through and explained that I just needed the ketchup that I had asked for. I had to wait another 5 minutes to get the ketchup and I didn't get a hello, I'm sorry, have a good night nothing. The employee opened the window handed it to me and I said thank you have a good evening and he shut the window. Needless to say my curly fries that I had to wait 10 minutes for to cook were cold. I threw the rest of the sandwich and fries in the trash. That's the last time I will eat at this location. Between the food and the rudeness of the employee I would give this location 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Like seriously can you have any ruder cashiers!! Waited like 20 mins to be waited on and then she walks up says what do want I was like ok then waited an another 30 mins for food bunch of bs!!
the cashier was on speed or something
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: French Dip, French Dip Sandwich, Chicken Tenders, Curly Fries, Roast Beef
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