Dale's Burger Shack
1709 W Main St, Carbondale
(618) 521-5723
Recent Reviews
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Fries were way too salty and the hamburger was disgusting and the bun was bigger than the burger! Gross and salty!
Atmosphere: 2
Food: 1
Service: 2
Could be cleaner
The big teddy bear looking guy needs a raise. He really keeps that place a float
Atmosphere: 5
Food: 5
Service: 5
Very fast and communicative would highly recommend
Atmosphere: 5
Food: 5
Service: 5
I love to try new (to me), local eateries and this place did not disappoint. The burgers were amazing, fries were OK, but I'm not a fan of shoestring and that's not their fault. But what stole the show..... the corn nuggets.
FYI, the amount spent was due to shakes and ordering a few extras to try. Easily a $15 to $20 meal normally.
Atmosphere: 4
Food: 5
Service: 4
When I first arrived it was 10:50am and they had the door lock with a closed sign still up and the Internet says they open at 10:00am. The girl there moves super slow and the man there was on his phone and didn't start cooking my burgers until he got off his phone. My corn nuggets looked close to burnt and my husband said the burger was kinda salty and it was kinda red (he rush to cook my burger after I pointed out the time). After I paid for my food before it was done, the girl went to the back and never came back to the front even though another customer came in. I WILL NEVER EAT THERE AGAIN!!!
Service: 1
I stopped in at 130 pm to try the place out as recommended by my nephew. There were 8 people waiting on their food inside and out. 2 staff working, really on a Saturday?
I finally got to order after waiting at least 10-15 minutes. Ordered grilled chicken with provolone cheese, no lettuce/tomato, hand cut fries, nothing to drink. $12.29
I gut my order probably within 15 minutes, fries barely warm, soggy, sandwich was very good but forgot my cheese.
Only 3 tables inside for customers.
Doubt I will return.
Atmosphere: 2
Food: 3
Service: 2
Don't waste your time or money! The store was filthy! The floors, booths, and machines in the front were nasty dirty. I wish I had noticed that BEFORE I ordered food; I would have turned around and left. I ordered a burger and fries and paid way too much for what I got! The portion on the fries was impressive, but the fries were only briefly dipped in the fryer and were just barely above raw. The burger was so bad I tossed it in the trash after 3 bites. I will not be going back and highly recommend that you give this one a pass.
Atmosphere: 1
Food: 1
Service: 3
It's a Burger Shack. Everything we have eaten from here exceeds expectations. I believe this is an easily overlooked place that once you try it, you won't overlook it again.
Atmosphere: 5
Food: 5
Service: 5
Really good 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food can be a little bit greasy depending on what you get but that’s to be expected at a burger place. Some people have complained about the staff being rude, although I frankly have never had an issue with them. Even during lunch rush when they were super busy and were trying to take orders very fast and weren’t spending as much time engaged in conversation.
If you go here, try one of the shakes/malts. Trust me!
Atmosphere: 4
Food: 4
Service: 3
Your definitely not going here for the atmosphere but the food is outta this world here! Everything they are doing they are doing it right! The perfect combinations of anything anyone could have wanted on the meal they are ordering. You want raw onions you got it you want sauteed you got it. Better than any fast food restaurant you can possibly go to. The fries are hand cut and you definitely taste how good they are. Can't go wrong with getting them loaded too! Writing this review weeks later is making my mouth water and wishing I was closer. Looking forward to the day I drive my daughter to campus to indulge on dales again! Such bliss and to only have it a few times a year makes it feel like a heavenly treat.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Italian Beef, Cheeseburger, Cheeseburger and Waffle Fries
The food was good and they even cleaned the grill before cooking our food.
Great smash burger and fries. I love the loaded fries and all the burger options. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Exactly the type of place you picture for the best burger you can get. The food was top notch. The portions are generous. There's a great range of options. And the staff was cool under pressure.
Atmosphere: 5
Food: 5
Service: 5
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