Don Taco
780 E Grand Ave, Carbondale
(618) 549-3777
Recent Reviews
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Dine in service is HORRIBLE ‼️
Thank you Don Taco for your support of St. Francis CARE. We love your food and we appreciate you.
There is no worse customer service or ruder people than Don Taco. They abhor their customers and it shows. The food may be good, but its not worth supporting such terrible human beings. If you havent had a run in with them yet, you will, its only matter of time. Stand on principle and avoid Don Taco at all costs.
Poor customer service and can't understand when I've asked for cheese on my purchase...this happened back to back now..
I love having the convenience of Don Taco here in Carbondale, and their food is pretty good. They have the poorest customer service skills! I mean it is bad! For as much money as People spend with them, you would think they will be a little bit more patient with People, and it's really bad calling in to place an order! I am on a thin line between not eating there at all anymore. They need to have some type of customer service training for everyone who works there!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Tacos, Veggie Burrito, Don Nacho Taco
Highlight of going back to visit Carbondale. Nacho Don Taco 4
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tacos, Don Nacho Taco, Fajita Nachos Don Taco
Paid for rice and beans on a quesadilla, did not get rice or beans on said quesadilla. They always get skimpy on ingredients and/or portions later in the night. Love this place during the day but at night they're terrible to go to. Guys like you're getting scammed paying 30 bucks for a quesadilla and nachos
Atmosphere: 1
Food: 2
Service: 1
People were awesome, food was delicious. Seriously some of the best food I've had from a fast food place like that.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tacos, Don Nacho Taco, Chips and Cheese
Love the food hate the aftermath.
Parking: At 3 pm good
Kid-friendliness: As usual
Wheelchair accessibility: Can't remember sure it is.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga
I ordered delivery the delivery driver couldn’t find my address tried to call me I didn’t recognize the number so I didn’t answer they send my food back I call and ask about the status of my delivery they tell me because the delivery driver couldn’t get in touch with me they will not refund me my money or deliver my food I go up there no manager on duty had to wait like 30 for the manager to pull up in her nice automobile to refund me told me she couldn’t refund me at first and tried to give me the cold food from a hour and thirty minutes ago until my boyfriend started talking because you gone remake my food or give me my money back period they had to give me my money so they banned me ??
Atmosphere: 1
Service: 1
Restaurantji Recommends
I got 2 burrito combos, when I bit into the burrito, I had to double check that I didn’t order a veggie burrito! Barely any meat, all lettuce. I paid 27 dollars for a head of lettuce pretty much. I feel like I been robbed. Even the sprinkle of meat that I got tasted dry. I didn’t know that’s how yall stay in business is by ripping people off. The only thing good about my meal is the blue Powerade on tap.
Atmosphere: 1
Food: 1
Service: 1
i’m not one to do this often but i wanna start by saying the customer service always sucks. rude, inconsiderate, and constantly looking like they hate their job. But what’s even worse is the fact that I order a papas locas and am eating straight paper. they line the container with paper that dissolves as soon as hot cheese touches it. my food has never not once had paper all over it and forced to be thrown away once the bottom layer is what’s left. do not recommend.
Atmosphere: 1
Food: 4
Service: 1
Love the food, have gone many times. However they serve drunk people that cut first!! Was waiting in line, this person cut me which was obvious- literally 3 people apologized. But still took his order and entertained him for 5 min before I had enough and left
Atmosphere: 1
Food: 4
Service: 1
This place was great! The atmosphere, the customer service, not to mention the fire food. Everything was awesome.
Atmosphere: 5
Food: 5
Service: 5
The food was great. The music was a bit loud. It appears it's very popular because by the time we left people were waiting to be seated. The waiter was very kind. Only complaint is the music was trying to cover the conversation of the customers and was way too loud.
Atmosphere: 3
Food: 5
Service: 5
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