Jimmy John's

515 1/2 S Illinois Ave, Carbondale
(618) 549-3334

Recent Reviews

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Lori Norton

No energy very basic service

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Dr Pepper, Beach Club

Lexi Finney

They wouldn’t honor my online app offer promotion and wanted me to pay over 25$ for a sandwich.

Atmosphere: 1

Food: 1

Service: 1

Tummy Muffin

Holy crap the guy who works here is miserable i was waiting for him to just crash out on me

Atmosphere: 1

Food: 4

Service: 1

Serena McCally

Please to not toast the sandwich with all the cold items! My lettuce, tomato, cucumber hot.

Krysta

Placed an order for delivery (one single sandwich) and it was confirmed at 2:35. But the food didn’t arrive until 3:23. Almost an hour for delivery is crazy when the delivery address is only 7 minutes away

Atmosphere: 1

Food: 4

Service: 1

Gavin Tripp

Ordered a 30$ sandwich, they didn’t put the chicken on it, delivers chicken to my workplace, then I put the chicken on the sandwich and eat while I enjoy my lunch break— and then when I look at my last bite there’s small black hairs in it. DISGUSTING. Never eating there again.

Food: 1

Service: 3

Kendra Moll

Food is good but they are not fast. Takes 45 min from the time you order to the time you receive it.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Kickin' Ranch Chicken Wrap

Brandi Gullett

Cashier was very polite however, when we received our wraps, my wrap was not cut went up to the counter and ask if they could cut my wrap. They said no it was a health hazard. They did not have any solution to the problem. I was unable to eat my wrap because I did not have accessibility to a knife to cut it very dissatisfied with this employee at the Carbondale location so whoever is running the Carbondale Jimmy John’s needs to teach their employees how to be polite to customers and how to handle situations

Parking: Parking is inconvenient when you have to pay to park to run to get food I believe if merchants are there, they should have paid parking for their customers

Atmosphere: 4

Food: 5

Service: 1

Recommended dishes: Chicken Caesar Wrap

Yeezet

This Jimmy John's has carried me for the entire academic year. It's like the only food I can get after 8:00 pm and has an immaculate vibe. I've probably had like eight #7s since August, and I reckon that number will increase.

Atmosphere: 5

Food: 5

Service: 5

Ike R

NASTY… Literally throwing this food away.
No one was wearing gloves.
-Girl who was rolling bread dough literally scratched her face with dough in her hands and continued rolling the dough.
-Skinny guy literally was picking his nose and wiping snot on his shirt.
-My food was wrapped and sitting on the counter when I walked in and it wasn’t bagged and they told me I could bag it myself.

Atmosphere: 1

Food: 1

Service: 1

Sasha Briley

We just got it to go but it was delicious. Would definitely try it again soon.

Wheelchair accessibility: Park in the back and there is a ramp style concrete.

Atmosphere: 5

Food: 5

Service: 5

Neon Shon

Lied about an order being sent out, very disorganized.

Service: 1

Joshua Davis

I ordered a sandwich and a side of potato salad. The price of the potato salad was $3.12 and it was so small that I might have gotten 3 bites . The picture shows how much of the cup had product in it.

Atmosphere: 2

Food: 3

Service: 2

Brandon Torres

I guess I came in on a bad day. Had my hands full and the guy at the register refused to hand me my drink cup and just watched as I struggled to get it myself. I also asked for no tomatoes and wound up with tomatoes on my sandwich.

This place badly needs napkins.

Atmosphere: 4

Food: 5

Service: 3

Wyatt Marcum

jimjims

Atmosphere: 5

Food: 5

Service: 5

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