McDonald's
1920 S Illinois Ave, Carbondale
(618) 457-7344
Recent Reviews
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Sweet tea is perfect
Atmosphere: 2
Food: 5
Service: 5
Their app screws up and they don't get me my food for 20 minutes. I ask for help and they have the audacity to tell me that I didn't pay for my food when the app clearly shows that I did. I come back later to get a refund and they agree that I did pay for the food but now they tell me they can't give me a refund because I used Google pay and they have to have a card to put the refund back on and there's not a card. Worst customer service experience ever. I will no longer be shopping at any McDonald's ever. Because of this you've lost a lifelong customer
Service: 1
Clean restaurant. Good food. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
It's a great location and service was fine
Atmosphere: 4
Food: 4
Service: 4
It's not a dump, and the workers are friendly..... I guess. Again, I order online for the deals, and to limit my interaction with people who hate their job. Now..... The fries here are EXCEPTIONAL! I always get fresh, hot, fries here!
Atmosphere: 3
Food: 3
Service: 4
Ordered through drive through. Food was slapped together and no where near fresh. Went through three different times and they still did not get my order right. Shouldn’t have been to hard , double cheeseburger only Mayo lettuce onion and pickle.
Atmosphere: 5
Food: 2
Service: 3
there was a worker named Jocelyn who went above and beyond as an employee at mcdonald’s. i was unsure of what i wanted to get and she recommended the perfect meal combo. she was accommodating, kind, friendly, and efficient. best employee i’ve ever come across at any mcdonald’s
Atmosphere: 5
Food: 4
Service: 5
Like the other McDonald's!
Atmosphere: 4
Food: 4
Service: 4
Tasty food
Atmosphere: 4
Food: 4
Service: 4
Plenty of A/C outlets for mobile workers, to charge your phone while eating.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Spicy Crispy Chicken Sandwich
What's the point of the app if I'm still asked to pull forward and sit . So much for my lunch hour
Service: 1
The fish sandwich seems quite small in comparison to years past.
Food: 3
Service: 4
THE FOOD IS HORRIBLE SERVICE SUCKS ILL KEEP GOING TO MCDONALDS ON MAIN STREET !!!!!!
Atmosphere: 1
Food: 1
Service: 1
They forgot my straw in a doordash order. How the heck am I supposed to sip my drink? Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
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