McDonald's
1920 S Illinois Ave, Carbondale
(618) 457-7344
Recent Reviews
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What's the point of the app if I'm still asked to pull forward and sit . So much for my lunch hour
Service: 1
The fish sandwich seems quite small in comparison to years past.
Food: 3
Service: 4
THE FOOD IS HORRIBLE SERVICE SUCKS ILL KEEP GOING TO MCDONALDS ON MAIN STREET !!!!!!
Atmosphere: 1
Food: 1
Service: 1
They forgot my straw in a doordash order. How the heck am I supposed to sip my drink? Unacceptable.
Atmosphere: 1
Food: 1
Service: 1
This was a great store until it filled up with employees who can't be bothered with basic concepts. I don't ask for no ketchup to ruin your day. I can't have it....with as expensive as this crap is anymore, it's crazy that I get to just throw it in the garbage because you couldn't be bothered. Ridiculous.
I ordered four five dollar meal deals two with plain McChickens and two with two mcdubbles and I only received two McChickens three four peaces and one small fry the drinks where correct after I reminded the girl I had four drinks not just two when I called back to tell them of there errors they asked if I had my receipt or the bag of food I said I nevere received a receipt and my kids have already started eating there food it's an 8 minute drive anyways they said theres nothing they can do it maby there policy's but there wrong and any other restraint would correct there mistake
Atmosphere: 1
Food: 1
Service: 1
I am a once in awhile customer at this location. Food and service here meets expectations for a McDonald's. That said I don't patronize McDonald's so much anymore as they keep trying to push customers to preorder on their "app" by making many of their special deals available only through the app. Quite annoying when you just want to drive through on a moments notice and pick up a snack
Waited 20 minutes for food and when I got it, no fries. I just had surgery and could not stand to go through that ordeal for that lengtg of time. What food I did get....not fit to eat. No receipt to even get the store number to make the situation right
Atmosphere: 2
Food: 2
Service: 1
it sucked. fries were unsalted . burger was so plain and had zero seasoning. they said they had to charge me for a thing of buffalo sauce.
Atmosphere: 1
Food: 1
Service: 1
Terrible, I waited here over 30 minutes. Nobody came out. And this not the first time. If there is no Curbside pickup service. Please turn it off.
Service: 1
Restaurantji Recommends
Ate inside, service was friendly. Food was good quality and came very fast. So fast it made me write this review. Store was clean, and employees promptly took care of things like emptying trash. All in all, a very decent McDonalds.
Atmosphere: 4
Food: 4
Service: 5
Food was good, but they forgot the basket of French fries in our order. When we brought this to their attention they quickly and happily made a new order for us and corrected the issue.
Food: 4
Service: 4
Good
Dietary restrictions: None
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Food always cold and service is horrible
Atmosphere: 1
Food: 1
Service: 1
The fish sandwich was rubbery and very sloppily put together. The fries were hard, cold and tasted stale. My drink was good, so there's that.
The cashier was not friendly and made it seem like it was a bother to do her job.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Egg Mcmuffin
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