Our Company is in Cambria, IL. My Asst. & I go there at least 2x a month and HAVE NEVER complained about service or our pizza and have always gave a tip. But after tonight, ordering a pizza to go, I wouldn't give you a plug nickle fir service or their pizza after ordering Mod thick crust that was black on the bottom and the African American girl who was supposedly Mgmt, said make it again and then the boy who was making my request said say light crust, which no one ever said for me to request it that way, due to the fact I've never had to have a pizza redone in the 3 yrs or more We have been going there! In the beginning while the pizza preparation guy on the line was asking what I wanted was quite taken aback when I corrected him with the request I wanted more basil! If it cost more then fine, I would of PAID it! All I heard is that most people don't want that much basil! What the heck! I have a brick oven pizza oven on my deck! I chose to go to Mod for the time and convenience!!!! Then after not agreeing with the Pizza maker guy and him saying I was rude then at 9:10pm was told they are giving me my money back because they are closing down the line, we'll that is not what the website says! Im TOTALLY disappointed with what I thought was a great place to eat pizza. Corporate will hear from me!!!
Isabella Burkhardt
MOD is one of my favorite places to eat in Carbondale! The whole staff are very friendly. Steven always goes above and beyond for customers. Amazing place to eat!!
Brenda Meadows
Great place staff was great very nice
Michele Fusco
We moved here from the East Coast MOD beats Blaze hands down. Excellent customer service and assistance, quick and courteous highly recommended
Ashley Prokudowicz
First of all we went because it said it closed at 10. We went about 9pm. We waited along time to get waited on then after we were getting our pizzas made they then tell us lobby is closed and we can't eat there. We live over an hour away and by almost 930 she said we aren't taking anymore orders.im locking up and we're done. I don't know how you can say open yet your closed early to guest. I am very unhappy with my experience tonight and we will probably not return again. I'm also pretty sure they pulled our pizza early and it's not cooked all the way.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mod Size Custom Pizza
Annelise Brantley
I actually spilled a drink at this location I was profusely apologizing about the spill and a man that appeared to be the owner was very rude to me and my girlfriend and tried to make us clean it up ourselves. I work at a gas station where people often spill there drinks never would I think about making a customer clean up an accidentally spill very rude service!
Atmosphere: 1
Food: 1
Service: 1
brenda Ridgeway
Food and service were great Some teenagers left a mess on table outside and the management yelled to them to come back and clean up the mess they left Good lesson learned for the teens
Don't have servers so I can't put anything for service however food is not worth the price the pizza taste plain even the doe for the crust tastes plain
This place sucks. The employees are rude and unprofessional. The food sucks. How this place stays in business is beyond me
Atmosphere: 1
Food: 1
Service: 1
Tim Haun Fishing
The service is always great. The pizzas are made to order and well cooked. The envirnoment is clean and friendly. Not much more to ask for out of a cool little chain restaurant.
Atmosphere: 5
Food: 5
Service: 5
Cody Barrett
i called to ask if they were hiring at 1pm. The manager who answered was extremely rude to me. I no longer want a job becuase i am certain the employees get treated terribly at this store.
Atmosphere: 1
Food: 1
Service: 1
dave lively
Friendly service, easy process, quickly cooked. Hot, fresh, and delicious. I will be back.
Damn great place to eat
Our Company is in Cambria, IL. My Asst. & I go there at least 2x a month and HAVE NEVER complained about service or our pizza and have always gave a tip. But after tonight, ordering a pizza to go, I wouldn't give you a plug nickle fir service or their pizza after ordering Mod thick crust that was black on the bottom and the African American girl who was supposedly Mgmt, said make it again and then the boy who was making my request said say light crust, which no one ever said for me to request it that way, due to the fact I've never had to have a pizza redone in the 3 yrs or more We have been going there!
In the beginning while the pizza preparation guy on the line was asking what I wanted was quite taken aback when I corrected him with the request I wanted more basil!
If it cost more then fine, I would of PAID it!
All I heard is that most people don't want that much basil! What the heck! I have a brick oven pizza oven on my deck! I chose to go to Mod for the time and convenience!!!!
Then after not agreeing with the Pizza maker guy and him saying I was rude then at 9:10pm was told they are giving me my money back because they are closing down the line, we'll that is not what the website says!
Im TOTALLY disappointed with what I thought was a great place to eat pizza. Corporate will hear from me!!!
MOD is one of my favorite places to eat in Carbondale! The whole staff are very friendly. Steven always goes above and beyond for customers. Amazing place to eat!!
Great place staff was great very nice
We moved here from the East Coast MOD beats Blaze hands down. Excellent customer service and assistance, quick and courteous highly recommended
First of all we went because it said it closed at 10. We went about 9pm. We waited along time to get waited on then after we were getting our pizzas made they then tell us lobby is closed and we can't eat there. We live over an hour away and by almost 930 she said we aren't taking anymore orders.im locking up and we're done. I don't know how you can say open yet your closed early to guest. I am very unhappy with my experience tonight and we will probably not return again. I'm also pretty sure they pulled our pizza early and it's not cooked all the way.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mod Size Custom Pizza
I actually spilled a drink at this location I was profusely apologizing about the spill and a man that appeared to be the owner was very rude to me and my girlfriend and tried to make us clean it up ourselves. I work at a gas station where people often spill there drinks never would I think about making a customer clean up an accidentally spill very rude service!
Atmosphere: 1
Food: 1
Service: 1
Food and service were great
Some teenagers left a mess on table outside and the management yelled to them to come back and clean up the mess they left
Good lesson learned for the teens
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mod Size Custom Pizza
Friendly staff. Delicious pizza customized. Clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Don't have servers so I can't put anything for service however food is not worth the price the pizza taste plain even the doe for the crust tastes plain
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Create Your Own Pizza
Restaurantji Recommends
Family Friendly Dinning at its best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
This place sucks. The employees are rude and unprofessional. The food sucks. How this place stays in business is beyond me
Atmosphere: 1
Food: 1
Service: 1
The service is always great. The pizzas are made to order and well cooked. The envirnoment is clean and friendly. Not much more to ask for out of a cool little chain restaurant.
Atmosphere: 5
Food: 5
Service: 5
i called to ask if they were hiring at 1pm. The manager who answered was extremely rude to me. I no longer want a job becuase i am certain the employees get treated terribly at this store.
Atmosphere: 1
Food: 1
Service: 1
Friendly service, easy process, quickly cooked. Hot, fresh, and delicious. I will be back.
Atmosphere: 5
Food: 5
Service: 5
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