Wazo's Big Chill
508 S Illinois Ave, Carbondale
(618) 457-5346
Recent Reviews
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The shop is an iconic fixture in Carbondale
Atmosphere: 5
Food: 5
Service: 5
Banana was over. Ripe for the spilt not enough ice cream no taste flat
Atmosphere: 3
Food: 1
Service: 1
I did a header off the cement stair dropped my ice cream. They checked on me made me a new ice cream a nurse was even there and checked on me which I appreciate because I know the risks that they incur with not being allowed to be good Samaritans. So I highly recommend this place for polite people are aplenty and if you embarrass yourself by taking a dive they'll even remake you an ice cream and help in any way you need.
Dietary restrictions: If you're lactose intolerant they make smoothies with almond milk and they have slushies
Atmosphere: 5
Food: 5
Service: 5
Been going to this iconic ice cream stand since 1977. It's only gotten better.
Atmosphere: 5
Food: 5
Service: 5
It was $6 for a vanilla malt.
Atmosphere: 5
Food: 5
Service: 5
Love the place, tradition ice cream shop.
Atmosphere: 5
Food: 4
Service: 5
I really like this friendly, home town feeling ice cream shop. This place has history. Been serving the community a long time with hard work and pride. They serve delicious ice cream. They have a very diverse menu with just about something for everyone. The staff are polite and seem up beat and even enjoy their roles at this small but clean shop. It has a very pleasant & comfy atmosphere. Well done Carbondale. Well done.
Kid-friendliness: What kid don’t love delicious ice cream????
Atmosphere: 5
Food: 5
Service: 5
My son as for lactose ice cream and she was real snotty about it and told him we have drinks and he ended up getting an ice cream and it made him really sad
Atmosphere: 1
Service: 1
A stop for ice cream post eclipse, and I was pretty disappointed. Our orange shake and root beer shake barely tasted different bc there wasn't enough flavor added. I would not stop here again.
Atmosphere: 3
Food: 2
Service: 3
It's a shame you can't give a negative star. This place in Carbondale is the least professional. It's the busiest weekend Carbondale has had in years, and they unexpectedly closed early two nights in a row without telling anyone. The only way to find out is by showing up and trying to get in line, just to be told they're not taking orders 50 minutes before closing time. I was really hoping to support a local spot in Carbondale, but after this happening two nights straight and seeing how unprofessional the owner is, I have no choice but to stick with chain places.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Reliving my college days. Had strawberry sundae and it was SO GOOD...fresh strawberries OMG. Thank you Mark and crew!
Atmosphere: 5
Food: 5
Service: 5
Rebranded as Big Chill in the fall of 2022, it is still the quality you have enjoyed for years
Same place, same great taste and same great service. I'm glad they are back up and running. This is a staple of Carbondale, and although the name has changed, it's still amazing. The tradition continues!
Better quality product good business move
Mediocre at best. Ice cream is far more expensive than it used to be due to being locally owned. Workers are incompetent. Place exudes laziness.
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