McDonald's

18010 William Rd, Carlyle
(618) 594-4474

Recent Reviews

Rhonda cooper

It's just McDonald's

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: McDonald's Big Mac

Louisa “Butterfly” Cooke

Frys were cold almost everytime I've visited here.

Atmosphere: 3

Food: 3

Service: 3

Wiki Stanley

We went through the drive thru and service was fast with no

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Mcchicken, Mcdouble, Crispy Chicken Sandwich, Quarter Pounder Hamburger, Chicken Mcnuggets

Missy

Special shout out to the manager on duty today! Thank you for helping my husband and I obtain his paystubs for a very important event happening in our lives even though he works at a different location you didn't hesitate to help us! The amount of care and compassion you showed is commendable and you are one of the greats and I have no doubt that you will go very far in life!! Thank you and God bless ? Good leaders help their own but the best leaders help ALL!

Atmosphere: 5

Food: 5

Service: 5

Shane No

Mcdelivery is like watching paint dry. Wait 10 minutes for "fast food" is unacceptable and I seen places who cook to order who are faster!

Atmosphere: 1

Food: 1

Service: 1

Dakota Boudah

The workers there are very rude. When they got our order wrong they were being very

Food: 3

Recommended dishes: French Fries

Jimmy Reeves

Good food,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Mcdouble, Chicken Mcnuggets

Jackie Aarns

Was Excellent ?Parking: It is Great

Recommended dishes: French Fries, Cheeseburger, Chicken Mcnuggets

Tyler Hoerchler

Welcoming and fast. Only 4 starred the food because of it being mcdonalds.

Atmosphere: 5

Food: 4

Service: 5

Dominik McNew

Great Food Great Staff Great atmosphere ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, McDonald's Big Mac

Lee Ernst

Got a 2 cheeseburger meal and when I went to eat the burgers there was nothing but 2 buns with cheese no meat or anything else just never been happy with this one here in carlyle Illinois

Sherry Mays

I live in Centralia, Illinois and our McDonald's sucks. So does the service. So we drive about 15 miles to Salem, Illinois and here lately their food and service is getting bad. Was in Carlyle, Illinois doing Christmas shopping and thought I would try McDonald's. Omg I was shocked! Food was fresh! Fries was hot and fresh. Fish sandwich was actually on the bun instead of thrown together and thrown in the box. Food was really good. Guy who took my order and my money was nice and friendly but the guy who handed me my food was very unfriendly. I definitely will eat here again. I just wish it wasn't so far away from where I live.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: French Fries

Colton Winkeler

Terrible service + atmosphere. Upon arrival, we are treated to ordering our food by a snobby cashier, who quickly asked "What do you want." while rolling his eyes. This plus the profanity of the kitchen staff talking to each other had me stunned and speechless for a moment. When I couldn't come up with an answer, he began to go on a rant on how it wasn't that hard to order food. After what felt like a wait of forever, our food finally arrives. The person who took our order shoved the food into my chest and said, "It's not my fault if you burn yourself." and walked away. This is the only beginning of the troubled I had. The food was EXTREMEMLY cold, as if it was just taken out of a freezer and microwaved. I couldn't even finish a quarter of my burger before feeling sick to my stomach and having to throw the thing away. Next, I bit into a single fry and the sogginess made me feel as if I was biting into a wet, rubbery towel. As if this wasn't bad enough, I then went up to the ketchup dispenser to fill a mini cup of ketchup to wash this poor excuse of food down my throat. To no surprise, it wasn't working, and when I pushed the handle up for the second time, the ketchup came out little by little. This was clearly taking too long, so I walked to the other dispenser. Upon pushing the handle down, the ketchup spit out of the dispenser quickly and stained my white shirt from the force of the ketchup being pushed out an alarming speed. Overall, don't go here. It is a waste of time, money, and the workers are so disrespectful to their customers it makes me wonder how they are still in business.

Atmosphere: 1

Food: 1

Service: 1

L W

Ordered an item without a topping due to the fact that I have an allergy to said ingredient they put it on anyway when I said something and informed them I had an allergy to the topping they told me that my allergy doesn't exist and that they wouldn't remake or comp my order... absolutely despicable behavior and every last employee working here deserves to be terminated for lacking a kindergarten education.

Nick Martin

I had a big order, and received it quickly. food was good quality.

Atmosphere: 5

Food: 5

Service: 5

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