Dunkin'

Name: Dunkin'
Address: 880 W Army Trail Rd, Carol Stream, Illinois, 60188, US
Telephone: (630) 289-6568
Price range: $
Rating: 2.4

$ • Coffee Shops, Donuts

Hours:
880 W Army Trail Rd, Carol Stream
(630) 289-6568

Menu Order Online

About Dunkin' Donuts

Dunkin' is a welcoming spot with a courteous staff. While undergoing renovations, they faced some challenges like a missing hot chocolate machine. Despite this, the manager handled the situation well and even offered a generous apology with donuts. The location may have some issues with the sun glaring in during certain hours, affecting the indoor environment. Some customers also faced incidents with cup holders. However, the staff's kindness and service shine through, like offering complimentary coffee near closing time. Customers have expressed their satisfaction with the coffee and food, noting that the coffee is made perfectly and the croissant sandwich and hash browns are crispy and well-prepared. One customer mentioned that they plan to visit more often and consider it their go-to Dunkin' in the area. On the other hand, some reviews highlight issues with donuts, such as smaller size and higher prices, with frequent problems like missing donuts in boxes and donuts getting crumbled and broken. There is also a recurring complaint about the way donuts are packaged, often with multiple chocolate donuts in a single bag, which can ruin the donuts. Despite these hiccups, Dunkin' continues to strive for a pleasant customer experience, with ongoing improvements to look forward to.