Cracker Barrel Old Country Store

Went to the store in Springfield, il.. bathrooms were horrible! then, She took our order .. got it all wrong.. got up & left.

Better service. Sooo slow. Twice recently waited over 40 minutes for our food to come to our table. Prices are higher but service is much worse than ever before.

Appreciate the comp.

Atmosphere: 5

Food: 5

Service: 5

Had a great meal with my family but disappointed that the Sunrise Sampler is gone and my mother was disappointed that they no longer offer Omlettes! Bith items. Need to be returned!

Atmosphere: 5

Food: 4

Service: 5

Food was amazing. Atmosphere was perfect. Staff went out of their way to accommodate my special needs. Special shout-out to our waitress Andrea R. for being incredible and making our visit a great experience!

Atmosphere: 5

Food: 5

Service: 5

Food was overcooked gross 😝

Atmosphere: 3

Food: 1

Service: 3

Visited when I was out of town in St. Louis for Yankees games & wanted a late breakfast. Was across the river in IL.

Our service was slow and mediocre, and the restaurant was mot packed either. We waited almost 10 minutes just for drink order. Once food came the salt shaker was plughed up so I unscrew lid, caked wet salt dumps on table. I get waitress attention and she really didn't care. I ask, can I get another salt shaker, waits for me to finish to take it away. Just no friendliness at all. I got an attitude when requesting extra sytup.

My food quality was marginal. My pancakes were good while my over easy eggs were overcooked and small, my sausage was dry. My wifes food was ok.

Not just this location, but others it seems like quality has taken a step back although it seems like the menu has been reduced.

Atmosphere: 5

Food: 3

Service: 3

We met at this restaurant while traveling. We ate dinner there. The service was a little slow, even though they weren't very busy. They were out of meatloaf at the start of dinner time. The meals were good, except one person's soup came after the others and was not very hot.

Our order was wrong both times. Super nice staff, though

Serverd hard pancakes

At the Cracker Barrel in Caseyville the Server Clint is horrible we been in here 2 1/2 hours waited a hour to be seated.Then another hour and a half before we even got a drink when I said something to him he got smart.Talking about he had to put eleven orders in.I worked as a Server and it doesn't take you that long put the orders in bring out the drinks.Never had such bad service at Cracker Barrel in all the times that we have come here it's ridiculous.

The breakfast was delish!

Waited 10min for drinks, ordered cheeseburger took 20 min to get it then I ordered med well and it came out burnt

Service was good. Food was good. Took forever for food to be delivered to table.

Good food