I’ve been to this location three times. Two of the three visits have left me completely disappointed in the service. Justine was much nicer the first time I had an issue with my incorrect order. Today, not so much. I paid $10 for a large biscuit n gravy meal. I received the “two blueberry cinnamon rolls” meal 🤔. Now the cashier did her best to up sale a few items. I graciously declined. When I called to inform the store of the mistake, I was casually told, “Mistakes happen” 😡. I asked the price of the blueberry cinnamon roll meal and was told that combination doesn’t exist.
Justine offered a refund if I brought the food back. I’ll take them these “cinnamon rolls” and half drunk coffee. My coworker ate the hash rounds because she needed to eat something so that she could take her medication. My issue is the consistent waste of my time and the little effort the staff puts into making sure SMALL orders are correct. Had I ordered $100 worth of food, I may be more understanding of this type of “mistake”. It was one $10 meal!!! It takes two seconds to cross check what’s in the box. Write BG or CR on top! SOMETHING! “Mistakes happen” is not an appropriate response from a business that has my money and expects me to drive BACK to the location with the food in order to get a refund. Lesson learned. This location won’t waste my time again 😤.
Jesus Padilla
We can to eat one or twice a week. Mr Joseph is a very nice and responsible person. Should hire more people like him
Douglas Knepper
Joe has always help and made sure our experience was great.
The Corner Reef
Its just fast food but nice staff, hot food, fast service can't ask for more really.
Michael Ontl
Fast, friendly, and tasty every time at the Caseyville Hardee’s!
Juanita Johnson
Dawn Joe Ron gave us excellent service and food. Thank you. Stop by tell them Nita sent you
Parking: Plenty of space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
James Williams
First things first is the lady who took my order was very rude & rushed me to take my order. I’ve never been to this place. I ordered the candied bacon & they gave me greasy bacon. Be absolutely for real! I ordered a burrito & they loaded it with cheese. On top of that it’s COLD!! The wrong people are running the show. The worst 11 dollars I’ve spent in my life. 10/10 not worth it.
Fosta Mike X
Food is ok but it's very expansive
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cinnamon Roll
Jamie Stringer
Really good customer service
Atmosphere: 5
Food: 5
Service: 5
Steven Day
Could not get a chicken sandwich because the chicken was frozen
I’ve been to this location three times. Two of the three visits have left me completely disappointed in the service. Justine was much nicer the first time I had an issue with my incorrect order. Today, not so much. I paid $10 for a large biscuit n gravy meal. I received the “two blueberry cinnamon rolls” meal 🤔. Now the cashier did her best to up sale a few items. I graciously declined. When I called to inform the store of the mistake, I was casually told, “Mistakes happen” 😡. I asked the price of the blueberry cinnamon roll meal and was told that combination doesn’t exist.
Justine offered a refund if I brought the food back. I’ll take them these “cinnamon rolls” and half drunk coffee. My coworker ate the hash rounds because she needed to eat something so that she could take her medication. My issue is the consistent waste of my time and the little effort the staff puts into making sure SMALL orders are correct. Had I ordered $100 worth of food, I may be more understanding of this type of “mistake”. It was one $10 meal!!! It takes two seconds to cross check what’s in the box. Write BG or CR on top! SOMETHING! “Mistakes happen” is not an appropriate response from a business that has my money and expects me to drive BACK to the location with the food in order to get a refund. Lesson learned. This location won’t waste my time again 😤.
We can to eat one or twice a week. Mr Joseph is a very nice and responsible person. Should hire more people like him
Joe has always help and made sure our experience was great.
Its just fast food but nice staff, hot food, fast service can't ask for more really.
Fast, friendly, and tasty every time at the Caseyville Hardee’s!
Dawn Joe Ron gave us excellent service and food. Thank you. Stop by tell them Nita sent you
Parking: Plenty of space
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
First things first is the lady who took my order was very rude & rushed me to take my order. I’ve never been to this place. I ordered the candied bacon & they gave me greasy bacon. Be absolutely for real! I ordered a burrito & they loaded it with cheese. On top of that it’s COLD!! The wrong people are running the show. The worst 11 dollars I’ve spent in my life. 10/10 not worth it.
Food is ok but it's very expansive
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cinnamon Roll
Really good customer service
Atmosphere: 5
Food: 5
Service: 5
Could not get a chicken sandwich because the chicken was frozen
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
New waitress bungled order
New store, different policies.
Atmosphere: 5
Food: 5
Service: 2
Prices too high,cheaper to go to McDonald's...friendlier people as well.
Atmosphere: 3
Food: 3
Service: 3
I ❤ Hardee's no matter where I go, it's a MUST stop and eat treat.
Atmosphere: 5
Food: 5
Service: 5
Employee and manager not working together they are arguing fussing and cursing
Atmosphere: 1
Food: 2
Service: 2
Good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thick Burger Combo with Onion Rings Instead
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