Hardee's
8850 Petroff Dr, Caseyville
(618) 398-0704
Recent Reviews
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Taking a trip with very little money. They had some wonderful specials. Made the trip a little easier.
Atmosphere: 5
Food: 5
Service: 5
Clean friendly staff. A little bit too much salt on the fries. But the food was good.
Atmosphere: 5
Food: 4
Service: 5
Service was quick and on point.
Food hot and fresh.
Warm and comfortable atmosphere.
Joyful and happy also beautiful cashier - Brittney
Atmosphere: 4
Food: 4
Service: 5
Friendly service & quick food can't beat it.
Atmosphere: 5
Food: 5
Service: 5
Everyone is always so pleasant! And I never dread going through the drive-thru, because they are always fast with the orders.
Atmosphere: 5
Food: 5
Service: 5
Worst place for breakfast anymore. Used to enjoy going their services great food was great however the last three times in the last month I have been there there has been missing or incomplete items in my order first two times I called back everything was handled professionally in great today went and ordered almost $40 worth of food for breakfast for three people to get home and the smoked sausage egg and cheese biscuits only had smoked sausage on them. Called spoke with manager and she asked for the receipt number I told her we were not giving a receipt the guy at the checkout checked us out and turned his back on us and walked away so is never given a receipt I told her what was wrong and she proceeded to tell me that I needed to bring the food back and that the biscuit oven had just went down so I would be taking the what food I did have back not to get any food at all... This will be the last time I go to this Hardee's I was highly disappointed!!! I understand mistakes happened but the last three times that I have been there is just unbelievable... I had worked in food service for over 30 years so I am totally understanding when it comes to mistakes but definitely not happy by the way this was handled today.. was not expecting anything for free just wanted what I had paid for....
I wish they still had the cinnamon rasin biscuits
Atmosphere: 5
Food: 5
Service: 5
Never had an issue here, fast service
Atmosphere: 5
Food: 5
Service: 5
We did stop, but decided not to buy food here.
Atmosphere: 1
Food: 1
Service: 1
Ordered 5 pack of Tacos and find out no Taco Sauce on menu??? Whaaaat? Only have Texas Pete Hot Sauce? That not taco sauce :(
Restaurantji Recommends
Drive through like the after 2pm chickens fingers 10 piece
Atmosphere: 3
Food: 5
Service: 3
Every time I stop here they are polite and do a great job. Thanks Joseph.
Atmosphere: 5
Food: 5
Service: 5
I’ve been to this location three times. Two of the three visits have left me completely disappointed in the service. Justine was much nicer the first time I had an issue with my incorrect order. Today, not so much. I paid $10 for a large biscuit n gravy meal. I received the “two blueberry cinnamon rolls” meal 🤔. Now the cashier did her best to up sale a few items. I graciously declined. When I called to inform the store of the mistake, I was casually told, “Mistakes happen” 😡. I asked the price of the blueberry cinnamon roll meal and was told that combination doesn’t exist.
Justine offered a refund if I brought the food back. I’ll take them these “cinnamon rolls” and half drunk coffee. My coworker ate the hash rounds because she needed to eat something so that she could take her medication. My issue is the consistent waste of my time and the little effort the staff puts into making sure SMALL orders are correct. Had I ordered $100 worth of food, I may be more understanding of this type of “mistake”. It was one $10 meal!!! It takes two seconds to cross check what’s in the box. Write BG or CR on top! SOMETHING! “Mistakes happen” is not an appropriate response from a business that has my money and expects me to drive BACK to the location with the food in order to get a refund. Lesson learned. This location won’t waste my time again 😤.
Food: 3
Service: 1
I’ve been to this location three times. Two of the three visits have left me completely disappointed in the service. Justine was much nicer the first time I had an issue with my incorrect order. Today, not so much. I paid $10 for a large biscuit n gravy meal. I received the “two blueberry cinnamon rolls” meal 🤔. Now the cashier did her best to up sale a few items. I graciously declined. When I called to inform the store of the mistake, I was casually told, “Mistakes happen” 😡. I asked the price of the blueberry cinnamon roll meal and was told that combination doesn’t exist.
Justine offered a refund if I brought the food back. I’ll take them these “cinnamon rolls” and half drunk coffee. My coworker ate the hash rounds because she needed to eat something so that she could take her medication. My issue is the consistent waste of my time and the little effort the staff puts into making sure SMALL orders are correct. Had I ordered $100 worth of food, I may be more understanding of this type of “mistake”. It was one $10 meal!!! It takes two seconds to cross check what’s in the box. Write BG or CR on top! SOMETHING! “Mistakes happen” is not an appropriate response from a business that has my money and expects me to drive BACK to the location with the food in order to get a refund. Lesson learned. This location won’t waste my time again 😤.
We can to eat one or twice a week. Mr Joseph is a very nice and responsible person. Should hire more people like him
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