McDonald's

1 Rauckman Dr, Caseyville
(618) 397-8903

Recent Reviews

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Lauri Kumke

I was the only car in the drive thru and only three outside the restaurant. I waited ten minutes after I paid to receive food. The fries were cold and the sandwich was so cold the cheese wasn’t even melted. The server was very rude.

Atmosphere: 1

Food: 1

Service: 1

Yvonne Steel

Cheese isn't melted on burgers. Cheese is cold.

Atmosphere: 4

Food: 3

Service: 5

Jose Larin

The place was very dirty the play area was very sticky and the staff was smoking right in front of the door were the customers exit and one worker was there with her shirt up messing with her belly button. And flies everywhere.

Atmosphere: 1

David Soomro

Came n grab bite eat ordered num 7 which is 2 cheeseburger meal i ordered it wit dehydrated onions & cldnt get my order rite i dont dare ask them fix it cuz they will spit n yor fd for sending yor order bak & have them correct it very embarrassing cashier waz very friendly & sweetheart

Atmosphere: 5

Food: 1

Service: 5

Keith Moore

Decent lunch

Atmosphere: 4

Food: 4

Service: 4

Azra Masic

Took them 30 min to make our food ! This is on a Sunday ! My damn fries 🍟 are cold !

Atmosphere: 1

Food: 1

Service: 1

Michael Harris

PARKING FOR TRACTOR TAILERS PSA!! IF YIU LEAVE YOUR TRUCK UNATTENDED FOR AT LEAST 24 HOURS YOU MIGHT GET TOWED FROM PATTERSONS TOWING LLC! THEY ARE TWO MILES AWAY FROM THERE AND THEY CHARGE 1000 PER.UNIT AND 100 PER DAY PER UNIT. YOUVE BEEN WARNED AGAIN! FIRST WARNING IS THE SIGN THEY HAVE POSTED THERE ON THEIR LOT

Atmosphere: 4

Food: 3

Service: 3

Goran Radevski

Very friendly stuff and fast

Atmosphere: 5

Food: 5

Service: 5

Taiylor Akins

Charging for FREE syrup is diabolical. Ill sit in your face and order it on your app for free before I put .30 in your employee pockets for nothing.

Jennifer Arnold-Parnell

Food was cold and dry. Didn't have time to go back and never will again

Atmosphere: 3

Food: 1

Service: 3

Kenny Pannell

Smelled like a gas leak. Incredibly slow.

Atmosphere: 1

Food: 1

Service: 1

Corey Sudja

I never leave negative reviews. I have come here twice, and each time took nearly thirty minutes. For a single person's order.

Needs serious management help.

Atmosphere: 4

Food: 4

Service: 1

Robert Mcdaniel

This place is filthy. Mess all over the floors, tables, and drink counter. All this at 3pm with only 3 customers in store. No attempt by anyone to clean up lobby. Girl at register couldn't even be bothered to speak even one word. Looked disgusted that I even spoke to her. Parking lot is almost as trashy as inside the restaurant. This is probably in the top 3 worst McDonalds I've seen in the country.

Atmosphere: 1

Service: 1

Dan Graff

I have eaten at a lot of McDonald's but this is easily the worst McDonald's in the country. Over the years I have eaten there multiple times. The service is always terrible. Frankly, the only reason I do is because it's the first fast food and restrooms on I-64 east of St. Louis and is easy off and back on the interstate. When I stopped last weekend I decided to go through the drive thru. It took me 14 minutes to get a McChicken, a cheeseburger and Diet Coke. The amazing thing is this has been typical for years. It's almost like they train the staff that way. Will I stop again? Probably. Because of the convenience. Will I again be annoyed? More than likely.

Atmosphere: 3

Food: 3

Service: 1

Larry Pultman

Ordered a quarter pounder meal with no cheese and someone couldn’t read!! They added double cheese on it and I am lactose’s intolerant!!

Atmosphere: 2

Food: 1

Service: 2

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