McDonald's

1 Rauckman Dr, Caseyville
(618) 397-8903

Recent Reviews

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Ivan Clark

On Thursday January 28, I stop on my way to work for breakfast for me an my co workers bur they wasn't open. I set in the drive thru for about five minutes there wasn't anyone answering the menu so I pull round at the first window there wasn't there when I pull up þo the second window I noticed a worker take out the trash and then there was a on the inside at the second window she look at me then she just shook her head stating that they weren't open and it was after 5:00AM. I feel that if they not ready to serve the public they need to leave there lights off until they get ready. I will stop there ever again for nothing not even use the bathroom.

Gabriel Young

I’ve gone there many times for breakfast and sat in the drive thru for 5-7 mins without anyone responding on the intercom.

Atmosphere: 1

Food: 2

Service: 2

Bill Fuller

Worst McDonald's in the Metro East, food always cold, place is always a filthy mess 😔

Atmosphere: 1

Food: 1

Service: 1

Timothy

Friendly drive through service. Fresh food after rush hour traffic.

Atmosphere: 4

Food: 4

Service: 4

Lisa. M Hahne

HOT GOOD COFFEE

Atmosphere: 5

Food: 5

Service: 5

Marcus Brodie

Horrible place to eat at. Every table was dirty. They didn't bring the food to our table like the kiosk said it would. Asked for ketchup, they said they were out.

Atmosphere: 1

Food: 2

Service: 1

Jacob Pitts

Smaller McDonald's, ie. inside and out. Service was fast, but I walked in, and used the app before doing so... as I always do. Get your points. Get the deals. Get free food. Food was average. It's McDonald's not a steak house. What I ordered, is what I got. Parking lot is a bit small, but atleast the wifi seemed to cover all of said.

Atmosphere: 4

Food: 4

Service: 4

Nancy Sayo

I feel so bad leaving a terrible review but something went down today. It appeared that two employees quit while I was waiting for my order. The manager or MOD was clearly distraught, and kept trying to be positive but was complaining so much about someone who just left, but while I was there a man told everyone else he just quit. Food took forever. They left out all the drinks and fries. I had a huge order so I assumed it was just taking so long because of that but then I realized people after me were concerned about their food. The floors were filthy. The tables dirty. Someone finally went out to tidy up and I noticed the soda fountain drain wasn’t draining and it looked terrible. The employees there all looked like morale was just awful. They all looked so sad!! The manager just kept yapping about the lady who just up and left and everyone else was just quiet trying to do things. Someone in the back kept quacking like a duck…? It took us 40 minutes to get all of our food and I had to come back in for things missing from the happy meals. I felt so bad for those poor employees. They all need some serious support.

Atmosphere: 1

Food: 3

Service: 3

Darwin Sayo (Darwin S)

This place is so dirty. I get that they are super busy. But I’ve ordered and if the cleanliness of the place is any indication of the cleanliness of the food then I shouldn’t have. I’d suggest going through the drive through so you’re not grossed out. I would not bring my kids in here.

Atmosphere: 1

Food: 3

Service: 4

Terri Fryman

Oh my gosh. Never have been in more dirty place ever. Seriously Owner needs to address. Coffee was warm not hot and the lady that served up my food had dirt all under her fingernails. I am sorry but it’s needs to be addressed.

Atmosphere: 1

Food: 2

Service: 2

Jason Yazvec

This place doesn't deserve even one star. The entire place was filthy. My son didn't get his food so we went back to the counter with our reciept to get it and the lady argued that she put it in the bag and came to the table to check that we weren't lying. Horrible and Filthy!!!

Atmosphere: 1

Food: 1

Service: 1

Marcus Pajda

One of the better McD locations in the immediate area. Food is usually prepared correctly to order, doesn't take too long. Staff is nice, and they can often be overheard joking around in the back. Much better than when everyone is yelling at each other like you'll find at some McD.

Atmosphere: 3

Food: 4

Service: 4

Antonio Miguel

I ordered via the app for drive through pick up. The made me go inside and get my food. Why does the app allow me to order drive through pick up, when the restaurant refuses to give me my food. I went inside. The kitchen was chaotic and I had to wait 10 minutes to see a worker, and an additional 15 for my drinks, though I got my food immediately. I had ordered the sweet chili nugget sauce. They were out, so they decided to forgo giving me any sauce.
The inside of the restaurant was filthy: the countertops, floors, seating ares, and the children's play area. The kitchen was even more disgusting.
Do yourself a favor and avoid this location at all cost.

Atmosphere: 1

Food: 1

Service: 1

mario lozoya

Couldn't order because they closed the lobby at 9:30pm when it should be open till 11pm even the drive through people getting sent back because they weren't taking any orders

Atmosphere: 1

Service: 1

River Steele

Ordered two coffees not sure what we got but wasn’t coffee. Workers are not friendly..

Atmosphere: 1

Food: 1

Service: 1

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