Cold Stone Creamery
1121 W Windsor Rd, Champaign
(217) 552-1167
Recent Reviews
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Service was great loved the ice cream workers were so nice
Very disappointed that this location changed their add-in cookie dough to individual preformed pieces. They are very dry and nearly inedible.. I hope this is temporary, otherwise I will not be returning. I’ve been coming to this location for a long time, so didn’t want to tank their rating but want them to know the ingredient change is NOT GOOD.
Atmosphere: 4
Food: 2
Service: 3
Absolutely incredible experience! David treated us so kindly. It felt like an old school version of an ice cream shop and how hospitality should feel. It warmed my day.
Delicious!
Atmosphere: 5
Food: 5
Service: 5
I recently ordered a Cold Stone signature cake for pickup, but due to a last-minute change, I found myself unable to pick it up and needed delivery instead. When I called, David answered and went above and beyond to help. Initially, it seemed like delivery might not be possible, but David was incredibly understanding and, to my surprise, offered to deliver the cake himself. This gesture was so kind and thoughtful—it really meant a lot to me. David's genuine kindness and willingness to help truly made my day, and it's the type of service that inspires me to pay it forward. Thank you, Cold Stone, for hiring such wonderful, caring staff. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake, Birthday Cake
Love it! Dairy-free ice cream available.
Atmosphere: 4
Food: 5
Service: 5
We have been going here since they opened last May. The staff is very friendly and professional. We’ve had everything from their ice cream cookies (my favorite), to ice cream, to their amazing cakes! It always hits the spot. The owner is very nice and participates with local schools and helps them with fundraising. A place that gives back to the community is always appreciated in my book.
Atmosphere: 5
Food: 5
Service: 5
Hadn’t been to this place in a while, now I know why. The ice cream had no flavor!!!! Literally had no taste, I ordered the coffee lovers, the cone and ice cream were completely tasteless……after spending a whopping 9.57…..now I know I will not ever return! What a disappointment!!!!!
Atmosphere: 2
Food: 1
Service: 4
Closed due to equipment issues at 4.30 PM on a Tuesday.
It’s 6:30pm and staff closed up and walked out
Restaurantji Recommends
The store was closed when we tried to pick up a birthday cake.
This place is a JOKE! They run out of ingredients weekly, because the management is incompitent. The staff is so young, including managers, that they don't know how to treat their employees or customers. The establishment is overpriced and overrated. I would suggest boba on campus.
Omg. The ice cream here is so amazing and delicious. The workers are well trained and respectful. I go to Champaign about once a week for family dinner and we can’t leave without going to our favorite ice place.
I just looked at the picture of the cake and ice cream and it looked so delicious that I went to see it. But the moment I entered. I didn't see anything made and displayed that I expected. The moment I saw the paper cup and ice cream on one side, I thought it was like Ah Vera. And there were various toppings on the side. I just put a mint in a small container, paid the bill, and left.
Great place
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