“Customer service is above and beyond. Super friendly and helpful staff. Our server Fruia (?) went as far as going with me outside in the snow to assist me with parking. The manager also showed me the proper way to eat soup steamed dumplings. Food was really tasty and reasonably priced.“
“The service was absolutely fantastic! From the moment we stepped in, the staff made us feel right at home. They were attentive, friendly, and genuinely passionate about ensuring we had a memorable dining experience.Our server took the time to explain the hotpot concept to us, patiently answered all our questions, and even offered some excellent recommendations for ingredient combinations and dipping sauces. Throughout the meal, they consistently checked on us, making sure our broth was just right and that we had everything we needed.What impressed me the most was how well they managed the timing of our meal. They expertly guided us through the cooking process, ensuring that each ingredient was perfectly cooked without ever feeling rushed. It made the whole dining affair feel relaxed and enjoyable.It's clear that the staff takes great pride in what they do. Their warm hospitality and attention to detail truly elevated our dining experience. I left the restaurant with a big smile on my face, already planning my next visit. The excellent service they provided is one of the main reasons why I can't wait to go back!“