Literally had to holler to get someone to the register to take our order. Food was fine.
Atmosphere: 4
Food: 5
Service: 2
Leslie Reeder III
I can not comment on the atmosphere because I did not go inside but I imagine it's the same as any other Arby's.
Food: 5
Service: 5
Vickie
Deliceouse
Atmosphere: 5
Food: 5
Service: 5
RLS
Arby's standards, however, offer breakfasts, including potato cakes, biscuits, and croissants. Great staff, typical Arby's decor. It's definitely a good place to stop by for friendly service and Arby's fare.
Atmosphere: 3
Food: 4
Service: 5
TNbound
I ordered the burger with all the junk on it, but when I tried to pick it up the bun kept sliding off from all the gooey mess/sauce on top of the burger. The onions were stringy and hard to chew. The Burger was cold. Very difficult to eat. I'm telling you, way too much slop on the top of that burger. You couldn't even taste the sloppy junk cuz it was all over, everywhere but where it should be. I will never order that hamburger again. The fries were ok.
Food: 2
Service: 4
Tommy Mac
It's a pretty solid location that is clean and efficient. The staff is always friendly and they never get my order wrong.
The food itself is at the higher end of what you'd expect from Arby's. You can be assured that your food will be prepared as specified and it will taste fresh.
The atmosphere is cozy and I believe that this location was recently remodeled so it looks modern and inviting.
Drive-thru operates efficiently and always gets my order right.
Atmosphere: 4
Food: 4
Service: 4
Terri Hock
No one was at the order counter, had to wait. Really should have walked out! The music they had playing was so very nasty and improper. Oh my goodness! Went to the counter, took them at least 20 minutes to see me. Told them about the music to an employee. He went back to tell the manager, which I did hear. They laughed. I’ll never go back.Terrible. Need to make changes or close it down. Seriously
Atmosphere: 1
Food: 2
Service: 1
Becky Lemaster Weller
Great service
Food: 4
Service: 4
Evelain Blake
I ordered some food and idk what happened but I got old cold fry’s my chicken wrap was hard to where I threw it away.
Atmosphere: 1
Food: 1
Service: 1
Becky Stephens
Went through drive thru. Ordered a Ruben and 12 roast beef sandwiches, and 12 Arby's sauces. Receipt shows exactly that. DID NOT GET ONE PACKET OF SAUCE! receipt shows 12 sauces I did not receive. What do I get when I call? Sorry. Like they are the ones that didn't check my order...that made me drive back across town and burn my gas. ALL BECAUSE THEY CAN'T CHECK THE ORDER AGAINST THE RECEIPT!! To me that is an awful way to treat customers!!! Poor training! Yes they got an earful and more! I will never recommend anyone go there! If there is one in Mattoon, I will be going there from now on!!! If not....welll...so be it. I have never complained about not getting sauce before when I asked for it...but this time there was actually 12 sauces rang up on my receipt. Each sauce rang up individually! What are they blind that they can't see it? Sauce was over half my receipt! DO NOT GO HERE IF YOU WANT A CORRECT ORDER!!!
Recommended dishes: Mozzarella Sticks, Chicken Slider, French Fries
Sadie Dewey
We always enjoy our food here.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Roast Beef
Ramona Owens
It will not eat here again. Both my husband and myself got food poisoning from eating here. Staff is lazy, and the food tasted rotten. If you can find another place to eat, I would HIGHLY recommend doing so.
Literally had to holler to get someone to the register to take our order. Food was fine.
Atmosphere: 4
Food: 5
Service: 2
I can not comment on the atmosphere because I did not go inside but I imagine it's the same as any other Arby's.
Food: 5
Service: 5
Deliceouse
Atmosphere: 5
Food: 5
Service: 5
Arby's standards, however, offer breakfasts, including potato cakes, biscuits, and croissants. Great staff, typical Arby's decor. It's definitely a good place to stop by for friendly service and Arby's fare.
Atmosphere: 3
Food: 4
Service: 5
I ordered the burger with all the junk on it, but when I tried to pick it up the bun kept sliding off from all the gooey mess/sauce on top of the burger. The onions were stringy and hard to chew. The Burger was cold. Very difficult to eat. I'm telling you, way too much slop on the top of that burger. You couldn't even taste the sloppy junk cuz it was all over, everywhere but where it should be. I will never order that hamburger again. The fries were ok.
Food: 2
Service: 4
It's a pretty solid location that is clean and efficient. The staff is always friendly and they never get my order wrong.
The food itself is at the higher end of what you'd expect from Arby's. You can be assured that your food will be prepared as specified and it will taste fresh.
The atmosphere is cozy and I believe that this location was recently remodeled so it looks modern and inviting.
Drive-thru operates efficiently and always gets my order right.
Atmosphere: 4
Food: 4
Service: 4
No one was at the order counter, had to wait. Really should have walked out! The music they had playing was so very nasty and improper. Oh my goodness! Went to the counter, took them at least 20 minutes to see me. Told them about the music to an employee. He went back to tell the manager, which I did hear. They laughed. I’ll never go back.Terrible. Need to make changes or close it down. Seriously
Atmosphere: 1
Food: 2
Service: 1
Great service
Food: 4
Service: 4
I ordered some food and idk what happened but I got old cold fry’s my chicken wrap was hard to where I threw it away.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru. Ordered a Ruben and 12 roast beef sandwiches, and 12 Arby's sauces. Receipt shows exactly that. DID NOT GET ONE PACKET OF SAUCE! receipt shows 12 sauces I did not receive. What do I get when I call? Sorry. Like they are the ones that didn't check my order...that made me drive back across town and burn my gas. ALL BECAUSE THEY CAN'T CHECK THE ORDER AGAINST THE RECEIPT!! To me that is an awful way to treat customers!!! Poor training! Yes they got an earful and more! I will never recommend anyone go there!
If there is one in Mattoon, I will be going there from now on!!! If not....welll...so be it. I have never complained about not getting sauce before when I asked for it...but this time there was actually 12 sauces rang up on my receipt. Each sauce rang up individually! What are they blind that they can't see it? Sauce was over half my receipt! DO NOT GO HERE IF YOU WANT A CORRECT ORDER!!!
Restaurantji Recommends
Food arrived fast and was very good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks, Roast Beef, French Fries, Arby's Signature Sandwiches
Our favorite local fast food. Always satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Very good chicken. Definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Chicken Slider, French Fries
We always enjoy our food here.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Roast Beef
It will not eat here again. Both my husband and myself got food poisoning from eating here. Staff is lazy, and the food tasted rotten. If you can find another place to eat, I would HIGHLY recommend doing so.
Atmosphere: 1
Food: 1
Service: 1
Loading...