Jimmy John's

315 Lincoln Ave, Charleston
(217) 345-1075

Recent Reviews

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James Gadeberg

it seems they always close and shut off phones early the google close time are completely wrong and when i order on the app i still get charged just for the store to be closed

Atmosphere: 1

Food: 1

Service: 1

Eva Smallhorn

The times I’ve come through I’ve had no issues.

Atmosphere: 3

Food: 5

Service: 5

stonercrazy clips

I got the Turkey Tom sub sandwich. I got the 18 inch one. It's good. I went through the drive thru so I'm not sure how it is inside and it was my first time ever eating Jimmy John's!

Food: 4

Service: 4

Jack Ebinger

Ryan sucks at giving reviews

Atmosphere: 5

Food: 5

Service: 5

ryan smitley

The night shift crew is amazing. Especially the manager. Don't have enough food things to say 👏

Atmosphere: 5

Food: 5

Service: 5

Fawn Peacock

CUSTOMER SERVICE IS HORRIBLE!!
I wait in the drive through for my online order and now I know why it took so long. Pull up to the window and 3 minutes go by, no greeting, nothing, finally I call in and ask for my order and another employee comes over, grabs it from the counter where it has been sitting this entire time and tells me sorry for the wait.
Food is good but not worth that shitty service - DO BETTER!!!

Atmosphere: 3

Food: 5

Service: 1

Erik Burns

Can't get the order right and you get three slices of ham. They added a ton of lettuce when none was requested on the receipt and very little mayo when extra was asked. Awful value for money.

Atmosphere: 5

Food: 1

Service: 3

D C (nodude)

When you deliver food and don’t hand it to the customer, don’t set it down and block them from opening the door.

Service: 1

RLS

Good sandwiches with fast and friendly service.

Atmosphere: 4

Food: 4

Service: 4

Erica Heldenbrand

I went to their drive through tonight at 10:15pm. No lights on. Website says they close at 12am, midnight. So I call. "We're closed." Why are you closed 2 hours early and why even answer the phone. I wanted to redeem my free reward after a long night of work. Please update your hours if you're closing early on Sundays now. Thank you.

Atmosphere: 1

Food: 1

Service: 1

Kayley Eastman

Paid for extra meat. I was given less. Bread was so dry and gross

Atmosphere: 2

Food: 1

Service: 2

Kabrina Barnes

Ordering from this location is such a pain! When I try to order food is the app is says the restaurant is closed, then I will call and get someone to finally take my order. Tonight they aren't even answering the phone? It is 10:30 on a Thursday, Unless google is wrong it says the restaurant is open. If it is wrong please update Google, thank you!

Atmosphere: 2

Food: 4

Service: 1

Rebekka Davis

Ordered online received confirmation that order was received. Delivery was set for 12:45am @ 1:15am there still was no delivery. Called the store no answer. Drove to the store it was closed. If they are going to close before set hours they need to advertise this.

Beth Tucker

Love the new wraps!

Shelley Bloxom

Tasty sandwiches and nice staff. Their drive thru speaker is very hard to hear.

Atmosphere: 4

Food: 4

Service: 4

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