Unfortunately the wait was extremely long (40mins) for a couple burgers and fries, and they just didnt make the fries. Just gave us cold tater tots instead.
Shad Te Grotenhuis
After waiting in drive up line for 40 minutes, we heard if you pulled up to a remote order it was a 30 minute wait for food. We finally heard at the drive up it was a 50 minute wait. I understand short handed but if we had pulled up to where they had to bring our food out, we would have been gone 10 minutes before and we couldn't even order as we were 1 away from the front line. To sum it up 80 minutes in drive up and 30 at the remote order. Where is management??
Sarah Dulske
The tatertots were like glass and old. They were out of ranch but didn't tell us when we ordered something that comes with ranch. The workers didn't know how to make a twisted flamingo, brought me another crap drink and refused to throw the other one away.
Atmosphere: 3
Food: 1
Service: 2
Jen Westerhof
Service is WAY too slow.
AB Trees
Whoever is hiring these clowns should also be fired before they cost charleston a sonic. Place is a joke. 30+ minute lines and the order is ALWAYS wrong. This place is a joke. Even when telling them they forgot something, they have on multiple occasions even messed up what they forgot. ...Better off driving 20 minutes to Mattoons sonic, you'll save time in the long run
Atmosphere: 1
Food: 1
Service: 1
Tammy Craig
Friendly, But the only thing that is good is the tots and drinks.
Anthony Jenkins
The food is hit or miss sometimes good sometimes cold and old. The service is awful most of the employees are rude. Sometimes I think they say they are out of things just so they do not have to work.
Atmosphere: 1
Food: 2
Service: 1
Ci ndy Taylor
Food was good except tater tots. They were very hard like they had been fried twice.
Atmosphere: 5
Food: 4
Service: 5
Amy Schultz
Took forever just to get 2 drinks, chili cheese tots, and mozzarella sticks. So much for fast food!
Hours are wrong. Google says 2am but when we got there, there were signs saying they close at 10pm. Kinda annoying
Kevin Fletcher
Fast friendly service would of been 5 stars but their fountain drinks were down
Deb R. Lewis
20 minutes in drive thru. No carbonated beverages, no receipt paper....
Atmosphere: 1
Service: 1
Hulia Butkovich
Every time I come here it’s 15+ minutes and my order has never been right. They also did not hand me my receipt. I ordered cheddar bites and they gave me tater tots that were hardly even warm and hard to chew and seemed stale as if they sat aside for a while.
Courtney
Just charlestons luck that we get the worst sonic known to man. If u like hard tots and missing orders than this is to place for u. Sadly the worst sonic ive ever been too.
Unfortunately the wait was extremely long (40mins) for a couple burgers and fries, and they just didnt make the fries. Just gave us cold tater tots instead.
After waiting in drive up line for 40 minutes, we heard if you pulled up to a remote order it was a 30 minute wait for food. We finally heard at the drive up it was a 50 minute wait. I understand short handed but if we had pulled up to where they had to bring our food out, we would have been gone 10 minutes before and we couldn't even order as we were 1 away from the front line. To sum it up 80 minutes in drive up and 30 at the remote order. Where is management??
The tatertots were like glass and old. They were out of ranch but didn't tell us when we ordered something that comes with ranch. The workers didn't know how to make a twisted flamingo, brought me another crap drink and refused to throw the other one away.
Atmosphere: 3
Food: 1
Service: 2
Service is WAY too slow.
Whoever is hiring these clowns should also be fired before they cost charleston a sonic. Place is a joke. 30+ minute lines and the order is ALWAYS wrong. This place is a joke. Even when telling them they forgot something, they have on multiple occasions even messed up what they forgot.
...Better off driving 20 minutes to Mattoons sonic, you'll save time in the long run
Atmosphere: 1
Food: 1
Service: 1
Friendly, But the only thing that is good is the tots and drinks.
The food is hit or miss sometimes good sometimes cold and old. The service is awful most of the employees are rude. Sometimes I think they say they are out of things just so they do not have to work.
Atmosphere: 1
Food: 2
Service: 1
Food was good except tater tots. They were very hard like they had been fried twice.
Atmosphere: 5
Food: 4
Service: 5
Took forever just to get 2 drinks, chili cheese tots, and mozzarella sticks. So much for fast food!
Service: 1
Terrible food was cold and disgusting
Restaurantji Recommends
Hours are wrong. Google says 2am but when we got there, there were signs saying they close at 10pm. Kinda annoying
Fast friendly service would of been 5 stars but their fountain drinks were down
20 minutes in drive thru. No carbonated beverages, no receipt paper....
Atmosphere: 1
Service: 1
Every time I come here it’s 15+ minutes and my order has never been right. They also did not hand me my receipt. I ordered cheddar bites and they gave me tater tots that were hardly even warm and hard to chew and seemed stale as if they sat aside for a while.
Just charlestons luck that we get the worst sonic known to man. If u like hard tots and missing orders than this is to place for u. Sadly the worst sonic ive ever been too.
Atmosphere: 1
Food: 1
Service: 1
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