Workers didn’t get our order right after we specified what we wanted but that part is ok, what wasn’t ok was that our food wasn’t even warm it was cold to the touch and hard to bite into only thing hot was the mozzarella sticks that absolutely burnt our tongues and tasted like straight grease.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Arby's Sauce Packet
Inspector General
Super clean, one of the reasons I always go back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro
Josie Harris
My son was given an achievement award at school for a free kids meal. Unfortunately we were given a a coupon that was expired. The manager still accepted the coupon even after telling us it was expired. My son was very proud of getting this award and was soooo excited to get his kids meal. I really appreciate Mr. Scott. Something so simple really made our day, especially my sons. I can’t say thank you enough. Love love love, this location!
Atmosphere: 5
Food: 5
Service: 5
Todd Frasco
Definitely not as good as it used to be, probably won't go back
shadrach Carlson
Often eat lunch there. Clean, fast food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
shadrach613
Often eat lunch there. Clean, fast food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
George Peeler
Riding around with my wife and figured why not have a cold drink, so we got a couple of their Jamoca shakes so the atmosphere was most excellent!
Atmosphere: 5
Food: 5
Service: 5
Staci Huffman
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Carrie
Our favorite are the potato cakes and they're back. Great staff. Great food.
We quit going to Chatham IL Arby's like a year or more ago because of the service and food, but I wanted to go and see if things were any better. To no surprise, it's worse than before. The employee's were rude and disrespectful. Screaming that they want to leave, not make more orders. The employee at the window was yelling to other employee's and whoever else was in the restaurant, "now her card declined". Yes, my card declined because I was over my daily spending limit, I used a different card, no problem. The food was just gross, hamburger was still bloody, (not med.well as sign states) the roast beef was thick, hard and cold, the fries were very cold and the potatoe cakes were cold, stuck together and mushy. I should have just threw the $40 in the garbage. I blame myself for thinking that place may have changed. Will never go back.
Atmosphere: 1
Food: 1
Service: 1
Chuck Trader
Place was very clean. Food was fresh and well presented. Beverage are was well stocked and clean. Tables were clean. Most of all we were treated with respect properly greeted and thanked.
In an approximate 1yr time I have visited this location at least 6 times. Each time it's the same thing "Our milk shake machine is broke". Stop offering them on the menu or put a sign up that you're still too cheap to fix your machine.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef
Teresa W W-M
In an approximate 1yr time I have visited this location at least 6 times. Each time it's the same thing "Our milk shake machine is broke". Stop offering them on the menu or put a sign up that you're still too cheap to fix your machine.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef
April Smith
Food was ok the wait was ridiculous the food wasn't fresh. Which is crazy foe the wait.
Workers didn’t get our order right after we specified what we wanted but that part is ok, what wasn’t ok was that our food wasn’t even warm it was cold to the touch and hard to bite into only thing hot was the mozzarella sticks that absolutely burnt our tongues and tasted like straight grease.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Arby's Sauce Packet
Super clean, one of the reasons I always go back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro
My son was given an achievement award at school for a free kids meal. Unfortunately we were given a a coupon that was expired. The manager still accepted the coupon even after telling us it was expired. My son was very proud of getting this award and was soooo excited to get his kids meal. I really appreciate Mr. Scott. Something so simple really made our day, especially my sons. I can’t say thank you enough. Love love love, this location!
Atmosphere: 5
Food: 5
Service: 5
Definitely not as good as it used to be, probably won't go back
Often eat lunch there. Clean, fast food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Often eat lunch there. Clean, fast food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
Riding around with my wife and figured why not have a cold drink, so we got a couple of their Jamoca shakes so the atmosphere was most excellent!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Our favorite are the potato cakes and they're back. Great staff. Great food.
Atmosphere: 5
Food: 5
Service: 5
Fast and Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro
Restaurantji Recommends
We quit going to Chatham IL Arby's like a year or more ago because of the service and food, but I wanted to go and see if things were any better. To no surprise, it's worse than before. The employee's were rude and disrespectful. Screaming that they want to leave, not make more orders. The employee at the window was yelling to other employee's and whoever else was in the restaurant, "now her card declined". Yes, my card declined because I was over my daily spending limit, I used a different card, no problem. The food was just gross, hamburger was still bloody, (not med.well as sign states) the roast beef was thick, hard and cold, the fries were very cold and the potatoe cakes were cold, stuck together and mushy. I should have just threw the $40 in the garbage. I blame myself for thinking that place may have changed. Will never go back.
Atmosphere: 1
Food: 1
Service: 1
Place was very clean. Food was fresh and well presented. Beverage are was well stocked and clean. Tables were clean. Most of all we were treated with respect properly greeted and thanked.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Beef, Arby's Signature Sandwiches, Crinkle Fries Large
In an approximate 1yr time I have visited this location at least 6 times. Each time it's the same thing
"Our milk shake machine is broke".
Stop offering them on the menu or put a sign up that you're still too cheap to fix your machine.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef
In an approximate 1yr time I have visited this location at least 6 times. Each time it's the same thing
"Our milk shake machine is broke".
Stop offering them on the menu or put a sign up that you're still too cheap to fix your machine.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef
Food was ok the wait was ridiculous the food wasn't fresh. Which is crazy foe the wait.
Atmosphere: 2
Food: 3
Service: 5
Loading...