Domino's Pizza

1030 Jason Pl, Chatham
(217) 393-6700

Recent Reviews

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jeffrey eddy

Wouldn't sell me a cheese pizza through the drive through because he would have to walk to the register twice. Went inside and ordered went well from there. Wouldn't go out of my way to stop at this one.

Atmosphere: 4

Food: 5

Service: 2

Keith Chew

App wasn't providing updates. Called store and manager verified my name and order and told me pizza would be ready in 10 to 15 minutes. Arrived 20 minutes later and told pizza not even in the oven. Manager flat out lied.

Atmosphere: 1

Food: 4

Service: 1

Matthew Ellis

Placed and paid for my order 30m before I even got there once I get there they haven’t even started my order and told me they had a computer issue

Atmosphere: 1

Food: 3

Service: 1

Megan McBride

Order a pizza 🍕 at 6pm and it's almost 8pm been up there 3 times evertime it's a different reason it ain't done new they gave it to someone else at the drive window crazy will not be eating there anymore didn't even offer a coupon or a discount

Atmosphere: 1

Food: 1

Service: 1

Adelaide Elfie

Where's the sauce? So dry, and so super thin. I get that it is cheap, but it wasn't even the least bit tasty. My husband's was so thin and dry that he had to keep drinking water to get it down. Never ever again, salty cardboard.

Food: 1

Service: 1

Daniel Baldrick

Get their pizza almost weekly since my children love Dominoes. Always fresh and done in a timely manner.

R F

Second update: it’s been two months and neither corporate nor the company have reached out. Save your money. Go to any other pizza place!

Update: six weeks and no response from corporate or the owner or manager.

It’s bad when the pizza has to be thrown out and you make soup and a sandwich for dinner. I always request extra sauce on my pizza. But THIS location adds the least amount possible. It was very dry - almost like they put less than if I chose ‘normal’ sauce. I’ll gladly pay for the extra scoop of sauce, but give the customer what they ask for. Consumers are tired of wasting our hard earned money on subpar goods and services.

Honest Reviews

Update: six weeks and no response from corporate or the owner or manager.

It’s bad when the pizza has to be thrown out and you make soup and a sandwich for dinner. I always request extra sauce on my pizza. But THIS location adds the least amount possible. It was very dry - almost like they put less than if I chose ‘normal’ sauce. I’ll gladly pay for the extra scoop of sauce, but give the customer what they ask for. Consumers are tired of wasting our hard earned money on subpar goods and services.

Atmosphere: 1

Food: 1

Service: 2

Regina Faircloth

Avoid this place. They skimp on the ingredients, and you will not be refunded or credited for an employee mistake. 0/5 stars

Atmosphere: 1

Food: 1

Service: 1

Lisa Whitten

I ordered dinner delivery for my family, the tracker said it was delivered. It wasn’t. I immediately called and was called a liar by the employee that was answering the phones. I was hung up on 4 times trying to plead my case and they refused to remake and bring the pizza and refused to refund my money. I have NEVER been treated so poorly at any establishment! I’m still in shock, actually. I do not recommend supporting this business at all.

Atmosphere: 1

Food: 1

Service: 1

Aaron

I placed an order online using some of my rewards points and the rest I was paying for.
It was 40 minutes before they close and the guy calls me saying that he already cleaned everything so he can't make anymore orders.
I asked what he was going to do for the next 40 minutes just hang out until they closed? He said he had a lot of cleaning to do even though he couldn't make my food because it was all just cleaned.
I called back and asked very politely what his name was and he replied "why?" I said "I just placed an order but I didn't catch your name."
He said that he isn't allowed to give his name out and that if I was gunna make a big deal out of it that he could make my food. I no longer trusted him to make my food but he was the one making a "big deal out of it" all because I asked for his name.
I lost the rewards points I used and was unable to feed my family dinner since I chose to work late knowing that I could always go to dominos........ HUUUUGE MISTAKE. This company is going under with people like that.
Also Pizza Hut next door is open until midnight and 1a.m. now too so we no longer have to deal with the people of dominos that act like they are above other people. I hope this company folds.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Horrible Burnt Pizza, Nasty Ass Cheese Bread, Hard Pizza Frisbee

John Prather

Ordering sucks. Automated system is garbage

Bryan Fulton

The first order had barely any sauce and missing ingredients. They remade them and they were definitely better, but still not great. 🤷‍♂️

Atmosphere: 4

Food: 2

Service: 4

Frank Innis

The gentleman that was working was working by himself. Doing drive up phone calls, computers, and walk-ins. And we received our food in a timely manner. From ordering online and walking out the door less than 30 minutes.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Heather Wolf

Ordered 2 large 2 topping pizzas. They both barely had any topping and there was such little amount of cheese that I had to go to the store and buy more cheese to put on them. I would have taken them back but we live 20 miles down the road. I shouldn't need to order extra toppings and extra cheese just to get an adequate amount to call it a pizza.

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