Dunkin'

3225 Chicago Rd, Chicago Heights
(708) 754-9774

Recent Reviews

Alexis Williams

Everytime i order my bagel here it is burnt to a crisp. they always give me the wrong cream cheese and the snackin bacon has a pound of grease that they pour into the bag to leak all over the place. when i try to ask them for it remade or just tell them how i received my food i was met with horrible costumer service. overall i would not go to this dunkin again. Doesn’t even deserve 1 star.

Atmosphere: 1

Food: 1

Service: 1

MzSonya 27

No one was in the lobby so service was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Iced Macchiato

Bear T.

Terrible costumer service! I ordered 2 iced coffee an 2 refreshers and some munchkins and they literally forgot the munchkins the staff went right to talking to the other employee and just plain rude!

cynthia mancino

Love Charlie cold creams and the blasts!

Atmosphere: 4

Food: 5

Service: 5

Natanya

Horrible service, even worse

Food: 1

Service: 1

jackie fields

Love the icecream they have!

Food: 5

Service: 5

Daniel Rivas

They rudest white lady in the drive through.. such a day killer with her bad vibe. Avoid this black hole if

Atmosphere: 1

Food: 1

Service: 1

la maravilla

every time i come to this location i order frozen coffee and it’s always watery not cold enough does the machines do not work!?!!!

Food: 1

Service: 1

S T

Made my drink wrong and instead of just making it right wants to argue about what I ordered. I pulled up the app and proved my order and there was no apology or acknowledgement and the rude man working there had hands that looked extra dirty, I don’t want him making my food. My hash browns were soggy and my donuts looked meted. The inside is nice and remodeled but the attitudes of the employees suck.

Food: 1

Service: 1

Riley Boudreau

You can’t even get your order out without getting cut off and they rush you at the window :/

Atmosphere: 1

Service: 1

Brendall Scott

Very Clean an welcoming , Great Service with a Smile ?

John Mcdannel

This place is the worst dunkin donuts i have ever been too. The workers don't understand english, are very rude to customers. Something needs to change at this place. I get better service from a mom and pop shop then any franchise business like this one.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Deborah Medina

Dunkin is the best! They make my iced coffee perfect every time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Muffins, Apple Fritter, Donuts, Munchkins Donut Hole Treats, Sourdough Breakfast Sandwich, Bagels

B Beitler

The employees need to slow down got one latte with expresso the other was just

Atmosphere: 4

Food: 4

Service: 4

Yvette Garcia-Hannagan

Abby makes the best drinks thanks! There's another lady who remembers I always like my receipt I just forget her name but thank you to her as well, yall make my mornings and my days brighter

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