McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
19767 S Halsted St, Chicago Heights
(708) 754-5572

About McDonald's

The McDonald's restaurant has received mixed reviews, with the drive-thru service being the main issue. The drive-thru can have long wait times, and there have been instances where the speaker did not respond, requiring customers to place their order at the first window. Despite these problems, the location is generally decent overall. Customers have noted that everything is very good for the most part, and staff members do a wonderful job. The restaurant also offers a fun place to enjoy ice cream, with the original five flavored stacked ice cream cones and about 10 additional flavors available. Visitors can enjoy eating indoors or on the outdoor patio. Drive-thru ordering and pick-up are available for convenience. Additionally, some concerns have been raised about the bathroom facilities, where only a hand dryer is provided after washing hands, which may impact the overall experience. Nonetheless, many customers appreciate the good service and the enjoyable atmosphere.

Customers' Favorites

McDonald's Reviews

2.5
251 ratings
Restaurantji Rating
5
18%
4
13%
3
17%
2
10%
1
42%
Food
3.0
Atmosphere
2.7
Service
2.6

Share your opinion about McDonald's

Restaurantji Rating

McDonald's in Chicago Heights sold my 10 year old a raw patty. Unacceptable. I'm going to figure out a way upload the pics of it. Despicable and Unacceptable. he ate at least 3 bites of it, it wasn't just the middle, it was all around. they simply did not care what they were doing on that grill. I still haven't gotten a refund from door dash either. poor service

I’ve called corporate 4 times on this establishment within the last 7 months. From a DoorDash issue, to the employees being EXTREMELY RUDE AND DISRESPECTFUL. This time I have it on video of a Hispanic employee snatching a receipt and throwing it in a bag in front of a customer and yelling about what the customer in front of the dining room customers.

I went there on September 20 ,2020 got a fish sandwich meal .i literally got my food as I got to the window that’s how I know my fish wasn’t fresh (I wouldn’t of cared if it was at least hot ) but my fish and fires where cold and to top it off my cheese was not even on the sandwich then had me pull up for 4 mins to wait on my drink (how do you get food before a drink??) and that was flat ..I didn’t have time to get back in the longggggg drive thru just to argue with the...read full review

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 5AM - 11PM
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