I accidentally ordered here instead of at the sister location in Beverly. I couldn't get the meal refunded since I'm literally repaying for the food at the other location. Also the lady on the phone gave a blunt no refund response, but bad customer service is a norm, so that wasn't the issue. I told them that I will find somebody else to pickup the food but it will be later in the day. They just sat the food out all day. That felt personal and like they don't care.
Jerald Davis
Best service & food
Retired Traveler 1.
I ordered the Maya salad which comes with carrots, cucumbers, tomatoes, raisins and sunflower seeds. And I ordered honey mustard dressing. When I received my to go order, they neglected to give me the raisins or sunflower seeds (which were the reasons I ordered the salad), and the gave me italian dressing instead of the honey mustard. The reason that I'm giving 2 stars instead of 1 is because I do like this place and the salads are usually pretty good. But this is the 2nd time they messed up my order in the last couple of months (I don't go often). I will give them one last chance and if it doesn't go well, I will have to look for another place to get my salads.
Dee G.
Good eats and portions. Customer service was great. We walked in, and it was a little empty. We turned around, and the line was almost out the door! I ordered the "Steve", and my friend ordered the Caribbean Jerk chicken, and both were really good. Definitely will return on my next visit to Chicago!
Jim D.
Welcome surprise. The sandwiches were decent, nothing out of bounds while simultaneously nothing to loose your marbles over. IMHO the Steve sandwich should be a panini because I thought the crossing was unnecessary. Where I think this place excels is in the sweets department. That sweet potato pie was scrumptious. My daughter was raving about the red velvet. Wraps & sandwiches of the this genre & nothing new to Chicago but I can't think of another option unless you go all the way to Hyde park. In closing I thought it was expensive for what it was & they need a better option for chips other than Lay's but I'll definitely be back.
Bruce Daugherty
I originally went here on a whim. Little did I know I'd fall in love with the place. I'm currently hooked on the Buffalo chicken wrap.
Benita Cassell
Never answer they phone to place a order
Alan Tabor
Always a pleasure when I visit, they know my name and my normal order! They rock every time I visit!
VaLencia Brown
I love their tropical breeze smoothie jerk chicken salad pretty decent
Porsche Cayenne
It’s been a while since i came in but i won’t let that happen again. I had the jerk chicken wrap with everything and it was so good. Their food is always fresh and you can’t beat the price. I’ll definitely be back real soon. Best wraps in Chicago
Customer service I received from the older Black men at the register yesterday was great. But the older woman standing next to him have a problem. Anyway the Chicken Cesar was ok.
Eiram Park
Great food and yet terrible customer service.
Allicia S.
Truly a welcomed find while searching for eats in route to airport. Had my mindset on Chicago pizza before exiting the "pizza Mecca" as still prefer NY style and the fond memories of getting slices on a regular basis. Happy to be referred to this spot. The café proximity to a coffee shop, both black owned, made my decision, super easy. Ordered coffee, and then went next-door to get food. There were several options, including wraps, Panini's and soups. I selected the jerk chicken salad wrap on a spinach tortilla and a bowl of the tomato spinach bisque soup to share. My companion had the veggie Panini. Despite the busy atmosphere, service was Fishel and personable. Order was placed and received ticket to wait for my name to be called. There was a discrepancy with amount, charged, and the reason for the four star rating. I brought the matter to the attention of the cashier and resolved immediately with addition of pre packaged jerk salad for later enjoyment. I would suggest due diligence in making sure that your order is accurate, should be done in all instances. Food was received in a timely fashion and all condiments were available or already included. Enjoyed my soup immediately and took the wrap for my flight. The soup was amazing and perfect for the cooler temperatures in Chicago. My wrap had great flavor and the jerk spice provided additional heat! Will definitely return during trip to sample the other items, including a wide array of ice creams, and other dessert items.
Morganna Lockett-Ogunsola
Love everything here the tomato bisque soup is everything and Da Steve my two favorite items but that Strawberry Shortcake cupcake took me out of hear.
I accidentally ordered here instead of at the sister location in Beverly. I couldn't get the meal refunded since I'm literally repaying for the food at the other location. Also the lady on the phone gave a blunt no refund response, but bad customer service is a norm, so that wasn't the issue. I told them that I will find somebody else to pickup the food but it will be later in the day. They just sat the food out all day. That felt personal and like they don't care.
Best service & food
I ordered the Maya salad which comes with carrots, cucumbers, tomatoes, raisins and sunflower seeds. And I ordered honey mustard dressing. When I received my to go order, they neglected to give me the raisins or sunflower seeds (which were the reasons I ordered the salad), and the gave me italian dressing instead of the honey mustard. The reason that I'm giving 2 stars instead of 1 is because I do like this place and the salads are usually pretty good. But this is the 2nd time they messed up my order in the last couple of months (I don't go often). I will give them one last chance and if it doesn't go well, I will have to look for another place to get my salads.
Good eats and portions. Customer service was great. We walked in, and it was a little empty. We turned around, and the line was almost out the door! I ordered the "Steve", and my friend ordered the Caribbean Jerk chicken, and both were really good. Definitely will return on my next visit to Chicago!
Welcome surprise. The sandwiches were decent, nothing out of bounds while simultaneously nothing to loose your marbles over. IMHO the Steve sandwich should be a panini because I thought the crossing was unnecessary. Where I think this place excels is in the sweets department. That sweet potato pie was scrumptious. My daughter was raving about the red velvet. Wraps & sandwiches of the this genre & nothing new to Chicago but I can't think of another option unless you go all the way to Hyde park. In closing I thought it was expensive for what it was & they need a better option for chips other than Lay's but I'll definitely be back.
I originally went here on a whim. Little did I know I'd fall in love with the place. I'm currently hooked on the Buffalo chicken wrap.
Never answer they phone to place a order
Always a pleasure when I visit, they know my name and my normal order! They rock every time I visit!
I love their tropical breeze smoothie jerk chicken salad pretty decent
It’s been a while since i came in but i won’t let that happen again. I had the jerk chicken wrap with everything and it was so good. Their food is always fresh and you can’t beat the price. I’ll definitely be back real soon. Best wraps in Chicago
Restaurantji Recommends
Customer service I received from the older Black men at the register yesterday was great. But the older woman standing next to him have a problem. Anyway the Chicken Cesar was ok.
Great food and yet terrible customer service.
Truly a welcomed find while searching for eats in route to airport. Had my mindset on Chicago pizza before exiting the "pizza Mecca" as still prefer NY style and the fond memories of getting slices on a regular basis. Happy to be referred to this spot. The café proximity to a coffee shop, both black owned, made my decision, super easy. Ordered coffee, and then went next-door to get food. There were several options, including wraps, Panini's and soups. I selected the jerk chicken salad wrap on a spinach tortilla and a bowl of the tomato spinach bisque soup to share. My companion had the veggie Panini. Despite the busy atmosphere, service was Fishel and personable. Order was placed and received ticket to wait for my name to be called. There was a discrepancy with amount, charged, and the reason for the four star rating. I brought the matter to the attention of the cashier and resolved immediately with addition of pre packaged jerk salad for later enjoyment. I would suggest due diligence in making sure that your order is accurate, should be done in all instances. Food was received in a timely fashion and all condiments were available or already included. Enjoyed my soup immediately and took the wrap for my flight. The soup was amazing and perfect for the cooler temperatures in Chicago. My wrap had great flavor and the jerk spice provided additional heat! Will definitely return during trip to sample the other items, including a wide array of ice creams, and other dessert items.
Love everything here the tomato bisque soup is everything and Da Steve my two favorite items but that Strawberry Shortcake cupcake took me out of hear.
The jerk Chicken wrap is a hit ??