The customer service is horrible and getting worse, I told the young lady I wanted my buns toasted three times and she never told the cook, so I took the double cheeseburgers back in and she got a attitude telling me they don't do that anymore which is a lie ,the owner always said just tell them and they will fixed it the way you want it, but his daughter was there today and that kind explain the customer service, all they think is someone is trying to get over on them ! When it was clearly the cashier fought, I asked 3x, and she never repeated my order to the cook! Never again OH they re cook me some buns and told me to put them on the cheeseburgers myself!!!!
Gerard Dunn
Excellent burgers and fries at this longtime take out. Not a large menu but what you get is fresh, honest and cooked to order. You can sit in the adjacent dining area - and the fries are better hot. This area of Chicago is a FOOD DESERT. AL’s will fill you up and satisfy your craving for a good tummy filling meal.
TanyaC Glam
The food taste the same, I hate that they closed in the cooks. They not organized it takes to long to get food,
Pauline Hawkins
The food is good it's the dark skinned lady with the short hair that takes to orders with the bad attitude she makes me never wants to come in there
Kimberly Davis
I Love their fries. I live in Lake County and will never visit Chicago without stopping in Al's Under the L without ordering my bundle of fries and I mean never
Atmosphere: 5
Food: 5
Service: 4
Reginald Johnson
The best place ever especially for tourists keep up the good work Love everything about it serve beef not pork
Atmosphere: 5
Food: 5
Service: 5
Eben Smith
Always reliable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog with Fries
Douglas Lowery
Food is great the service could be better but it's fair... Their chicken sausage is highly recommended.... Thank Me Later⭐
Parking: They close at 6 pm
Atmosphere: 3
Food: 5
Service: 3
Irving Wamble
I called in an order today and still had to wait 40 minutes this has happened to me several times as of recent I had been going here for years but that's it for me they will no longer get my business
Diana Zaragoza
Good food , not that long of a wait. Limited parking and no seating more of a grab and go place.
Been coming long time food good stop harassing customers at the window
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Double Cheeseburger
Freakin Mexarican
Great cheeseburgers and deep fried
Atmosphere: 5
Food: 5
Service: 5
Tony Costa
remembered this place working for UPRR at Kedzie a coworker recommended it the food and service was great that was back in 2017
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Italian Beef
Erica Caulton
Last time going to this spot food is not the same had steak burger and it was chop steak wow this place was one of my favorite. The girl at window is very rude and gave my food to another customer and laugh about . She never offered to put another order in or apologize. The place has really went down.
Atmosphere: 1
Food: 2
Anthony Littleton
I witnessed today as usual the young lady at the window being rude as always . This time it was with a health inspector. She should be fired she is always being snotty with the customers. Very rude and un professional.
The customer service is horrible and getting worse, I told the young lady I wanted my buns toasted three times and she never told the cook, so I took the double cheeseburgers back in and she got a attitude telling me they don't do that anymore which is a lie ,the owner always said just tell them and they will fixed it the way you want it, but his daughter was there today and that kind explain the customer service, all they think is someone is trying to get over on them ! When it was clearly the cashier fought, I asked 3x, and she never repeated my order to the cook! Never again OH they re cook me some buns and told me to put them on the cheeseburgers myself!!!!
Excellent burgers and fries at this longtime take out. Not a large menu but what you get is fresh, honest and cooked to order. You can sit in the adjacent dining area - and the fries are better hot. This area of Chicago is a FOOD DESERT. AL’s will fill you up and satisfy your craving for a good tummy filling meal.
The food taste the same, I hate that they closed in the cooks. They not organized it takes to long to get food,
The food is good it's the dark skinned lady with the short hair that takes to orders with the bad attitude she makes me never wants to come in there
I Love their fries. I live in Lake County and will never visit Chicago without stopping in Al's Under the L without ordering my bundle of fries and I mean never
Atmosphere: 5
Food: 5
Service: 4
The best place ever especially for tourists keep up the good work Love everything about it serve beef not pork
Atmosphere: 5
Food: 5
Service: 5
Always reliable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog with Fries
Food is great the service could be better but it's fair... Their chicken sausage is highly recommended.... Thank Me Later⭐
Parking: They close at 6 pm
Atmosphere: 3
Food: 5
Service: 3
I called in an order today and still had to wait 40 minutes this has happened to me several times as of recent I had been going here for years but that's it for me they will no longer get my business
Good food , not that long of a wait. Limited parking and no seating more of a grab and go place.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Hot Dog with Fries
Restaurantji Recommends
Been coming long time food good stop harassing customers at the window
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Double Cheeseburger
Great cheeseburgers and deep fried
Atmosphere: 5
Food: 5
Service: 5
remembered this place working for UPRR at Kedzie a coworker
recommended it the food and service was great that was back in 2017
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Italian Beef
Last time going to this spot food is not the same had steak burger and it was chop steak wow this place was one of my favorite. The girl at window is very rude and gave my food to another customer and laugh about . She never offered to put another order in or apologize. The place has really went down.
Atmosphere: 1
Food: 2
I witnessed today as usual the young lady at the window being rude as always . This time it was with a health inspector. She should be fired she is always being snotty with the customers. Very rude and un professional.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Double Cheeseburger
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