I ordered chocolate chip ice cream and received chocolate chip cookie dough. A previous time I ordered from this specific location, they made the same mistake. I attempted to call and no one picked up, terrible.
Ebony Martinez
Your morning shift workers who are there at 6 am are horrible. They don’t know how to do their job or have any good customer service skills. That one big girl lucky because she need to learn how to actually run before running her mouth that much. I said what I said.
Atmosphere: 1
Food: 1
Service: 1
Daniel Kwak
neither baskin nor Robbins was there. What a disappointment.
Christopher Shouse
Don't bother ordering delivery they will send whatever they want to after accepting your money.
Atmosphere: 1
Food: 1
Service: 1
Emilie Riggs
They do not have 31 flavors. I went in for a simple oreo shake. They didn't have that or cookie dough or strawberry cheesecake. My friend had texted me her order after she looked at the online menu. Neither of those were there.Sad.
Atmosphere: 5
Food: 1
Service: 5
Iadgar Osmonov
If you come at 9 p.m they say it’s closed so just go to another one
Cindi Posthumus
Friendly, helpful service. Love their cold coffee drinks. Ordered salted caramel cold brew, and it was very good!
The ice section (and the entire store) is a bit smaller than the average BR. Therefore, fewer flavors to select, and substantially fewer seats to enjoy the treat
Kesean Walker
Coffee is good. Service is fast. Tables not so clean.
Matthew Leavitt
Can you really call yourself a baskin Robbins if you can't even serve a hot fudge sundae ?
Henry Park
Doesn’t exist. It’s a Dunkin’ Donuts with a Baskin Robbins sign.
Nicole Duran
Change your hours of operations! I just came a very long distance from visiting Downtown Chicago because you said you were 24 hours and I get here n your closed!! waste of time!@@
I ordered chocolate chip ice cream and received chocolate chip cookie dough. A previous time I ordered from this specific location, they made the same mistake. I attempted to call and no one picked up, terrible.
Your morning shift workers who are there at 6 am are horrible. They don’t know how to do their job or have any good customer service skills. That one big girl lucky because she need to learn how to actually run before running her mouth that much. I said what I said.
Atmosphere: 1
Food: 1
Service: 1
neither baskin nor Robbins was there. What a disappointment.
Don't bother ordering delivery they will send whatever they want to after accepting your money.
Atmosphere: 1
Food: 1
Service: 1
They do not have 31 flavors. I went in for a simple oreo shake. They didn't have that or cookie dough or strawberry cheesecake. My friend had texted me her order after she looked at the online menu. Neither of those were there.Sad.
Atmosphere: 5
Food: 1
Service: 5
If you come at 9 p.m they say it’s closed so just go to another one
Friendly, helpful service. Love their cold coffee drinks. Ordered salted caramel cold brew, and it was very good!
The floor was sticky, and the water cost money
Great place
Very delicious he and the donnas
Restaurantji Recommends
The ice section (and the entire store) is a bit smaller than the average BR. Therefore, fewer flavors to select, and substantially fewer seats to enjoy the treat
Coffee is good. Service is fast. Tables not so clean.
Can you really call yourself a baskin Robbins if you can't even serve a hot fudge sundae ?
Doesn’t exist. It’s a Dunkin’ Donuts with a Baskin Robbins sign.
Change your hours of operations! I just came a very long distance from visiting Downtown Chicago because you said you were 24 hours and I get here n your closed!! waste of time!@@
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